Zhangjiajie IKEA Inn (Tianmenshan Cableway Station) Reviews
Zhangjiajie IKEA Inn (Tianmenshan Cableway Station)
Village Group 2, Guanliping Residents Committee, Yongding District, Zhangjiajie, Hunan, ChinaView hotel details
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Guest Reviews of Zhangjiajie IKEA Inn (Tianmenshan Cableway Station)
9.1/10
Good
306 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.9
Service9.5
Cleanliness9.0
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All reviews(306)
Positive reviews(297)
Reviews with photos/video(84)
Convenient location(48)
Great value for money(29)
Friendly staff(29)
Close to scenic area(25)
Nice elevator(15)
Convenient parking(13)
Easy to get around(12)
Perfect for families(6)
Negative reviews(9)
Guest User
2-bed Room
Stayed in Jul 2026
Family
20 reviews
7.5/10
Posted on Aug 11, 2026
The price was decent, but the room was quite small. It was alright, and the landlady was very welcoming!
Original textTranslated by Google
Response from Property: 親愛的顧客,房間的大小,尺寸都寫的明明白白。我們家客棧在天門山對面100m,走路去門票站3~5分鐘,性價比非常高,24小時熱水,空調,獨立衞生間。有電梯免費停車,免費寄存行李。乾淨衞生。訂門票還可以優惠。建議您訂大的房型,不要訂特價房。特價房是1樓的。
Guest User
Standard Queen Room
Stayed in Jun 2026
Family
2 reviews
10/10
Outstanding
Posted on Aug 5, 2026
This was an amazing stay ! The staff was so kind ! She helped us booking everything (Tianmen/ Zhangjiajie Park / the Grand Canyon / the Baofeng Lake !) and with very good reductions~ Great communication by using WeChat with the automatic translation ! The room was very comfortable and with a good AC (a must in summer) ! The service was very efficient, and answering all questions very fast ! I would advise anyone to go there ! I was with my mom we had a blast ✨️🙏
Response from Property: Thank you so much for your wonderful review! It was our pleasure helping you and your mom arrange your trips. Glad you enjoyed your stay. Welcome back to Zhangjiajie anytime!
Leonardo Enrico
Standard Queen Room
Stayed in Jun 2026
Solo traveler
11 reviews
10/10
Outstanding
Posted on Aug 30, 2026
quite nice - nice area as well.
Obviously pretty close to Tianmen Cableway
Response from Property: Thank you very much for your review!Our inn is only 100 meters across from Tianmen Mountain. The starting and finishing points of Routes A, B and C are right opposite us. It takes just 3‑5 minutes on foot.There are plenty of local restaurants and snacks nearby, and the transport is very convenient. The bus station is a 7‑8‑minute walk behind our inn. Buses to all scenic spots are available from the bus stop right outside our door.In the evening, you can visit the 72‑Floor Dayong Ancient City nearby. It takes only 10‑20 minutes by car to reach the airport and high‑speed railway station.We can help you book tickets at a discounted price, and also provide you with customized travel tips.We hope you have a wonderful time in Zhangjiajie and a pleasant stay at our inn.Welcome back again and wish you all the best!
Guest User
Comfy Queen Room
Stayed in Jul 2026
Business traveler
9 reviews
10/10
Outstanding
Posted on Aug 17, 2026
The environment and hygiene are both good. It's right opposite the Tianmen Mountain Cableway A-line. The staff were very helpful; we didn't have a plan, so she helped us explain the route map and booked group tickets for us. Recommended.
Original textTranslated by Google
Response from Property: 非常感謝您的評價。提前打電話給我都可以,提前給你們把門票安排的好好的,而且還有優惠。到店不懂攻略的我都會給你們做攻略。位置非常的好,就在天門山對面100m,客棧有電梯,不用爬樓梯。歡迎你們下次再來,祝你們生活愉快!
elpatronn
Standard Queen Room
Stayed in Jul 2026
Family
7 reviews
10/10
Outstanding
Posted on Aug 20, 2026
10/10 stay, attention to detail and everything went perfectly. Recommend!
Response from Property: Thank you so much for your kind compliments. I will try my best to help you. Wish you a wonderful time in China. Our inn is 100 meters opposite Tianmen Mountain. It only takes 3‑5 minutes to walk to the entrances for Lines A, B and C. We have an elevator in the building. All rooms are clean, with 24‑hour hot water, air‑conditioning and private bathrooms. Behind the inn is the bus terminal, where you can take buses to all scenic spots. It is very convenient. You are welcome to visit us again. Wish you all the best!
Tammy Brac
Standard Queen Room
Stayed in Oct 2025
Traveling with friends
6 reviews
10/10
Outstanding
Posted on Nov 5, 2025
We had a great stay. The hotel owner was very friendly, accommodating, and helpful. She upgraded one of our rooms so my friends and I could stay on the same floor. She also let us store our luggage while we visited Tianmen Mountain. We really appreciated her kindness and service.
Response from Property: Thank you very much for your evaluation! Our hotel provides free luggage storage, free travel information, and can also book discounted tickets on behalf of others, but be sure to book a few days in advance to avoid running out of tickets! Welcome back next time! Wishing you a happy life!
Natasha Sugianto
Comfy Queen Room
Stayed in Sep 2025
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Nov 21, 2025
This hotel only 5-6 min walking distance to Tianmenshan cable car entrance. There are few halal restaurant as well. The host is very kind to upgrade our room after we arrived late at night. The dropoff point for this hotel is in front of vide hotel. Just follow the video the host shared and easily arrived. The route to the hotel is also quite easy for us despite with 15kg luggage. Anyway, thank you to the host for the hospitality ❤️❤️
6/7
Response from Property: 非常感謝您的評價!宜家客棧,現在正在裝修升級,歡迎你們下次再來體驗!
Anonymous User
Standard Queen Room
Stayed in Feb 2026
Couple
17 reviews
8.0/10
Very good
Posted on Mar 28, 2026
Small hotel near Tianmeshan Cableway Station. Walking distance to the Central Bus station for a bus trip to Zhangjiajie National Park. If you're lucky you get someone at the reception or cleaning in the room.
Response from Property: 非常感謝您的評價,歡迎您下次再來,祝你們生活愉快!
Guest User
5th Floor Budget Double Bed Room
Stayed in Sep 2025
Solo traveler
3 reviews
8.5/10
Very good
Posted on Oct 25, 2025
The location is misrepresented—searching the hotel name in Chinese on Baidu shows it's hidden in an nearby alley. Room was old and worn. No staff at reception, but they do message you. Got a free upgrade, which was nice.
Response from Property: Thank you very much for your evaluation! This Baidu map is not very accurate, which has caused inconvenience to you. I have also reported to the platform multiple times! Baidu Maps has an error of 20-30 meters. The Gaode map is quite accurate! I'm very sorry that I wasn't at the front desk when you arrived. I think there was something important at that time, so I wrote you a sticky note specifically! Our area is a homestay street, so it's all alleys! The front desk is not staffed 24 hours a day, but you are always available to provide service as long as guests need it! 😁😁
Guest User
2-bed Room
Stayed in Jun 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jul 21, 2025
I booked because of LIFT + MANY GOOD REVIEWS.
Excellent location, nearby Tianmenshan cable car.
From here, you just need to cross the road to the nearby bus station to take public bus to Grand Canyon/National Park/Train Station.
There's a street food nearby. Selling local dishes and also fruits.
And for Muslims. There's like 2-3 halal restaurants nearby, 5 minutes walking. So convenient.
Really convenient.
The owner is helpful. She can buy you cheap tickets, but better install wechat earlier before you arrive.
Owner also allow me to have better room and allow me to check out a bit late (I asked nicely upon arrival). Thank you so much.
The escalator is the most important here.. After long walk I don't t want to climb up stairs 😆😆.
Room have air-conditioning, has electric boiler, water heater.
In bathroom has towel, soap, shampoo, also toothbrush for use.
Bed and quilt is comfortable.
There is a bit of noise (I don't know from where) but it doesn't really loud and frequent.
There's WiFi but I don't use as I already purchased roaming package. So can't comment.
I would repeat here if I come again. Recommend for you all to stay here.
Response from Property: 非常感謝您的評價和認可,衹要能幫得上你也非常的開心!我們家客棧離天門山門票站非常的近,走路3分鐘,有電梯,在這一片有電梯的民宿是非常非常少的,白天是因為索道有一點點聲音,但是他到晚上都會停止運行。因為自己之前是做過導遊,對當地的旅遊文化美食都非常的瞭解!也可以幫你訂上便宜的門票。非常感謝您選擇入住宜家客棧,歡迎您下次再來,祝您生活愉快!Thank you very much for your evaluation and recognition. As long as I can help you, I am also very happy! Our inn is very close to Tianmen Mountain Ticket Station, a 3-minute walk with an elevator. There are very few homestays with elevators in this area. During the day, there is a slight noise from the cableway, but it stops running at night. Because I have worked as a tour guide before, I am very familiar with the local tourism culture and cuisine! We can also help you book cheap tickets. Thank you very much for choosing to stay at IKEA Inn. We welcome you to come back next time and wish you a happy life!
Guest User
Comfy Queen Room
Stayed in Jul 2025
Couple
6 reviews
10/10
Outstanding
Posted on Aug 11, 2025
The room Is Little bit very clear and the Person very very friendly
Response from Property: Thank you very much for your evaluation! IKEA Inn is located 100 meters across from Tianmen Mountain Ticket Station! 15 minutes' drive from the high-speed railway station! There are many delicious foods around! You can book discounted tickets on your behalf! We can also provide you with professional circuit design! Thank you for choosing to stay at IKEA Inn! Welcome back next time! Wishing you a happy life!
YPL
2-bed Room
Stayed in Jun 2024
Solo traveler
18 reviews
10/10
Outstanding
Posted on Jul 20, 2024
I had one of the best stay here in the guesthouse with the best ladyboss. It is not your typical hotel stay, it is a guesthouse with the locals and the 宜家老板娘最埲. She helps me a lot during my stay and even invite me for dinner on my last night since my dinner was not prep. The GH location might be slightly hard to find as car do not drop off directly infront of it as this iis a small alley. But the GH to the 天门山 cable car is just directly opposite & there are many nice food nearby the GH. It was one of my best stay and i totally recommend. 谢谢你,老板娘!
Response from Property: 非常感謝您的評價!相識就是緣分!你從國外來到中國,我就是你在中國的親人!這幾天照顧不周,還請你多多諒解!您的中文很棒👍您的英文更棒👍宜家客棧位於天門山門票站對面100米,我們這塊民宿區相當於步行街。車子本是不能開進來的。我家在第三個巷子,如果説您是自駕可以直接把車開到我門口來。如果您是打車,直接在希爾頓歡朋酒店下,沿着索道的方向直走100米右手邊就到了。客棧提供免費旅遊介紹旅遊諮詢線路設計代訂優惠門票,免費寄存行李,叫車服務😊歡迎您再來中國!常聯繫!
K**************&&&$$####
5th Floor Budget Double Bed Room
Stayed in Mar 2024
Couple
46 reviews
10/10
Outstanding
Posted on May 6, 2024
Didnt expect much from this hotel but surprised me with good friendly service. Very near to cable car station for ride up to Tienmen Shan.
Response from Property: Thank you very much for your evaluation: You booked the cheapest room type in my house. Although the price is affordable, it has everything you need in my house. It is clean and sanitary, equipped with an elevator, and very close to the scenic spot. I have been running this store with my heart, and I know the local beauty and food very well. So it is a very good choice to stay in my house when you come to Zhangjiajie for tourism! Welcome to come again next time! I wish you a happy life!
Guest User
2-bed Room
Stayed in Aug 2024
Family
4 reviews
9.0/10
Great
Posted on Sep 27, 2024
near tianmenshan cable car station. personable and friendly owner helped explain tickets over wechat and booked discount tickets and car for us.
Response from Property: 感謝您的評價,歡迎下次再來祝你們生活愉快!
Deena S
5th Floor Budget Double Bed Room
Stayed in Jun 2024
Solo traveler
29 reviews
10/10
Outstanding
Posted on Jul 13, 2024
If you are reading this, straightaway make your booking. You will not regret it because this is the best accommodation in Zhangjiajie.
1. Superb location. Stone’s throw to the Cable Car entrance of the Tianmen National Park. Also near and walkable to Bus Station and supermarket. Yet, at night the ambience is very quiet and peaceful.
2. The room is spacious and very clean. The bathroom also very spacious and clean. The bed is super comfortable. I really have deep sleep to rest my body after exploring the national park.
3. The host is really kind n helpful. He will assist you on everything and u will feel at home away from home. Sge assist me to explain the route that of Line B to enter the park. She assist me to buy tue ticket to Grand Canyon and Zhangjiajie National Park.
I really have a very good quality of exploring Zhangjiajie.
Response from Property: Thank you very much for your evaluation! You are a very kind person! Meeting is a kind of fate! Although my English is not very good, I understand everything you said! We can only rely on Baidu Translate! I'm glad I can help you! If you have friends coming to Zhangjiajie, you are welcome to stay at our inn! The inn is very close to Tianmen Mountain, only a three minute walk away! convenient transportation! There's an elevator! Affordable prices! You are always welcome! Wishing you a happy life