Thaiwoo Ski Town Xueluju Hotel

The hotel service was excellent. It was a bit cold when we arrived, but the hotel was very thoughtful and had already turned on the heating, so it was nice and warm when we entered. They even provided an electric heater, which shows their service is truly top-notch.

The apartment offers decent value for money, but the cleanliness could be better – there was a noticeable amount of hair in the hallway and inside the room. The facilities are a bit dated. While there's a kitchen for simple meals, it lacks utensils. Coffee and tea bags are not provided in the room. The breakfast selection is just average.

Taiwoo really stepped up their game this year! They've added a dedicated hotel lounge on the second floor of the 4-chair lift equipment hall, plus there's the 'Little Donkey Paradise' and the 'Mini Donkey' near the 4-chair lift. Free parking and discounted ski passes make it perfect for family trips (as long as it's not too windy!). I always book either Pasture Hotel or Xue Lu Ju; the rooms are practically identical. The living room is great if you want to bring a hot pot for a cozy meal, and both hotels have hot springs – amazing! This time, I booked a two-bedroom unit, which was very spacious. The only downsides were that one of the shower drains was completely clogged, forcing me to rush through a five-minute shower with water pooling around my feet. Also, one sink didn't have a soap dish, and the water was a bit cloudy. The room wasn't very warm overall; we had to rely on both the AC and heater. Even with a humidifier running, it was incredibly dry, but that seems to be a common issue in Chongli, and there's no real solution for it. Overall, I'd recommend it for families with kids.

Family trip, the room was super spacious with a balcony. Having a washer and dryer was very convenient. The front desk service was excellent, very warm and patient. Xiaoduan at the front desk was quick and efficient with the check-in process. We had a very comfortable stay.

The hotel stay, from check-in to check-out, was incredibly smooth. The skiing and hot springs were absolutely fantastic! The staff were all super friendly, especially Xiao Zhang at the front desk. Highly recommend!

The room was great, very spacious and well-equipped. My child slept on the sofa bed, and the staff even provided two duvets, one for underneath and one for on top, which was a nice touch. They also added an extra 4 bottles of water. The hotel benefits are pretty good too; we got discounts on ski passes and equipment, and after skiing, we could go to the hot springs, or even just relax in the bathtub in our room – very comfortable. The photo was taken near the hotel, and the scenery is beautiful. Plus, it's not far from the ski resort, which is very convenient.

The floor drain in the room was terrible; the whole place reeked of sewage. We had to air out the room and cover the drain with a mat just to make it tolerable. The decor also felt quite dated. The only upside was the convenience of having our whole family in one suite.