Hotels near Xinyuan in Zhangjiakou

The sanitary and environmental facilities are good, in line with 4🌟. The location is excellent, opposite the museum and church. Turn right to the pedestrian street. There are many restaurants nearby. The price is not expensive and the price-performance ratio is extremely high. The front desk service was average. When I checked in, there was only one person at the front desk. His face was very smelly. He was busy on the computer and asked me to wait. Then a few people came to check out. She actually collected the room cards of those people first. , she only started to talk to me after telling the person checking out 🙂 Don’t you have a basic sense of first-come, first-served service? You can’t do this in front of me just because the check-out task is simple and quick, not to mention that I was standing there waiting for her to finish her work. She didn’t even want to explain to me 🙂 When she checked out, there were a few people at the front desk, and her face still looked bad 🙂 By the way, I just remembered when I uploaded the picture that there was a hair stuck on the lampshade of the bedside lamp.

Location is about 1.5km from railway station and public transport is easily accessible. Planty of parking but the place is away from most activities but recreation. Reception and room service personnel are very professional courteous and efficient. Room was very clean and the sheets are actually white without any markings. Toilet is clean with amenities and clean towels. Only set back is the sewer smell which needs to be chemically cleaned. There was even fruit basket for me. Thank you.

The beautiful woman at the front desk was skilled in business and got the room card quickly. The hotel's hygiene and cleanliness are very detailed. Fruit is delivered every evening. The room was quiet and had a good sleep.

The place is a little hard to find. Not for me but for the SF delivery guy who sent my bike to the wrong hotel 😆 the helpful staff however did everything to support me getting it back ASAP. I really liked the place because the rooms looked like little apartments. It was a living room, kitchen, washing machines including dryer. Great when you get all your clothes dirty on the trails 👍🏼 Bring or buy your own washing powder however. And your cutlery if you’re planning to cook anything! The shelves in the kitchen are all empty 😜 Everything was clean and nice. The hotel has a little hot spa area which is nice after an exhausting day of downhill riding. Restaurant is good and has vegetarian options. All in all nothing to complain about. Maybe a little tiny bit to pricy though.

Let’s talk about the advantages first: 1. Most of the staff at the front desk are very good and enthusiastic. There was a girl named Mihua at the front desk who took the initiative to help us upgrade the room. She introduced the hotel configuration clearly and checked out clearly and quickly; 2. The room is very comfortable and clean. The temperature in the room is very high and the feeling is very good. Even if it is minus 17 or 18 degrees outside on the last day of my stay, the room is still relatively warm. The bedding is very comfortable, the amount of mineral water is also sufficient, and the cleaning is also good. He also took the initiative to make the sofa bed for us and replenished the necessary toiletries and basic supplies every day; 3. The hotel can slide in and out, which is very convenient. If you stay in the hotel, you can also enjoy a 20% discount on ski tickets. 4. Most of the service staff in the restaurant are quite enthusiastic. They clear away the dishes quickly and the food is relatively hygienic. Let’s talk about the shortcomings: 1. During the check-in period, a young man wearing glasses at the front desk had a stiff attitude and the service process was not smooth. He did not fully introduce the rights and interests of the hotel and the room. Many of them just asked and said no, but he did not take the initiative, similar to The opening hours of the hot springs must be informed in advance. For example, for the free hot spring tickets, my mother arrived at the hot spring entrance in the afternoon, and the service staff told me that my mother had not yet reached the opening hours. These are things that the front desk or other staff need to inform customers in advance; 2. When I went to buy a ski ticket, the ticket office told me that the hotel could get a 20% off coupon for the ski ticket. I then learned that I had to go back to the front desk and get it again. It was a lot of back and forth. The boy at the front desk was checking in. They didn’t take the initiative to give it to me, and I hope to strengthen training in the future.

This time I brought my friends to Zhangjiakou to play. I usually choose Holiday Inn Express when I stay in a hotel. This time it is still this ～. Hotel location is super good, very close to Rongchen Square, taxis and buses around are very convenient The little girl at the front desk also upgraded the room for free (really super big) Unfortunately, I don’t have time to have breakfast at the hotel. I look forward to the next ～.

We had a wonderful stay and enjoyed skiing. The slopes are well prepared and easy to ski. We enjoyed CNY at the hotel and also the F&B Arrangement did meet our expectations - even though we are European. I would like to mention that the staff was very helpful - especially Hannah (Front office) and also both the F &B Manager and Housekeeping Manager made sure we were well looked after and all three spoke very good English. Thank you very much and we will visit again.

Hardware and services meet five-star standards Facilities: The pillows are so comfortable, I had a good night's sleep. The smart toilet lid is also in place. Cleanliness: The room is very clean and there are no strange things in every corner. Environment: The location is excellent. There is a beer square in the hotel, which is very nice. The cool night breeze allows you to listen to Geha beer. Service: If you bring children, the front desk will give you an extra room card, which is very good. A welcome snack was provided when I checked in. I put my cigarette butt in a mineral water bottle. When I came back in the evening, I found that the room attendant had put an ashtray. The thoughtfulness is in the details. The beauty of service lies in the heart. Five-star praise. The manager guy wearing glasses when checking out. The person is nice and polite. I couldn't see the name badge clearly due to poor eyesight. I was given a souvenir when I left the hotel. It's a hotel that can be used twice.

Breakfast... ok, not many people Wellness...nice, there are few people in the swimming pool, and bath towels can be brought into the room. The water temperature is not high Reminder to the hotel... After dinner, I took a photo in the lobby and saw a group of leather jackets. Some people lighted their cigarettes naturally in the lobby. I think this is very important. Should the lobby be better managed. Dinner buffet...The original price for in-house guests is a little over 6% off, about 150 per person. The price is not expensive Accommodation... Eight points, one point is deducted for the service and parking lot. The service is not as good as the intercontinental management service. One point is deducted on the mattress. The mattress is thick and soft. I haven't touched such a soft for a long time. It is not very comfortable to lie on. After all, there are more palm mats besides latex. It is quite tiring after overnight. Other okay …Reminder…Parking management is not in place. Moreover, the entrance of the basement and the office building of the supermarket are shared. Not to mention that the basement identification is not clear. Because it is still in the epidemic period, only the elevator door No. 14 is opened. You must go around the basement. More notices can be posted, which is more convenient for those who are not familiar with it. Parking on the ground is not allowed, and there will be tough guests parked in every corner, so management can only be aimed at our less obedient guests.

If you come to Zhangjiakou, Lavande Hotel is really worthy of your choice. The hotel environment is very good, with intelligent coverage. The pillows and beds are very comfortable. The breakfast environment is very distinctive and rich. It is not far from Dajingmen scenic spot and shopping malls. The fairies at the front desk are very enthusiastic! If I go to other cities, I will still choose Lafeng~