Sanxin Hotel (Zhangzhou Ancient City) Reviews

The hotel staff and boss are good teamwork and try their best to listen and help what the customers need in their travel.

Great hotel near the old city. Staff were pleasant and helpful.

Friendly front desk staff, near main attractions,best value for money.. shall come again

The location is in the busy night area of the city. You won't get bored because it is sorrounded by sports shops, botiques, spas, restaurants and street market. The hotel staff are friendly and accommodating. They gave us a bonus because the room we booked was without windows. But when we got there, they gave us a room with not only wide windows but with a view of the vibrant street outside. The room was new and spacious. The toilet and shower were clean. The beds were big and comfortable. My family and I had a good rest. The price was worth it. We would definitely book again next time.

The hotel can, and you can redeem it with Ctrip points. 55 yuan. It's convenient to eat nearby and a 5-minute walk from the ancient city, which is acceptable.

The location is very good, the ancient city is nearby, you can go shopping nearby, the front desk service is good, they help solve problems and change rooms, and the TV playback effect is also very good.

The hotel is not far from the high-speed rail station. The hotel is on the second floor. The elevator going up is too small. The front desk upgraded the bed for free. It should be 1.5m to 1.8m.

Clean, tidy and comfortable, very close to the pedestrian street. Everything is available downstairs with complete facilities. The hotel is just on the street and can be accessed by an elevator. The sound insulation is good and the environment is simple and comfortable.

The quilt turned yellow and the corners of the wall turned black. I asked my aunt to change the quilt, but she wouldn't let me change it. She said it was always like this. It's such a bad hotel.

Environment: The location is very close to the ancient city Service: warm Facilities: perfect

The house is older but has been renovated. Overall it's good. The room is large and the cleaning is OK. The lady at the front desk who worked the day shift on the day of check-in had a very good service attitude and was amiable. Although I had to wait for a long time and checked in at almost two o'clock, because of the good service , I was polite and it didn’t matter if I waited for a long time. After checking in, I went out to play and came back in the evening. It was almost 11 o’clock after I took a shower. The air conditioner actually leaked. This is okay. I need to deal with it as soon as possible. However, the night shift front desk is extremely irresponsible. , shirking responsibility. The air conditioner leaked water all over the floor. I didn't use a bucket to catch it or wipe it with a towel or mop. I let the water flow to the wooden floor of the room (the air conditioner leaked at the bathroom door, which is a tiled floor). What else can I say? I'm just a receptionist, so I said you can put whatever towel you want on the floor. She started to quarrel with me when she did such a bad job. I didn't want to quarrel with her, so I apologized to her. Oh, I was speechless. I'm an adult with two My child was told that I could either wait for the master to repair it, or move to two rooms with double beds. It meant that I could either sleep in a room by myself, and the two children could sleep in one room, or that one child should sleep in a separate room. Can you guys tell me if this is appropriate? In fact, we understand each other and the leakage is not a big deal, but the way the front desk handled it and the level of speech made the incident aggravated. I hope the boss will see this comment and train the employees.

This must be the worst hotel in history. In order to leave as soon as possible, I originally planned to stay one more day and play in the snail pit, but I gave up. Environment: It is said to be an ancient city store, but in fact it is only close to the city gate and is still 2 roads away from the real ancient city. Service: There is no service, and the room given is like being in a bomb shelter (it is best not to have a fire). Facilities: The drawers in the room are broken, The phone is broken (the boss’s defense: It’s not broken, it just doesn’t work), The bathroom glass door is broken (you can ask the boss to repair it in the middle of the night, so you often hear the sound of decoration, which is actually the sound of repair)… For wifi, you need to go to the front desk to ask for the password. It is best to ask the front desk for combs, soap, etc. (although even if you ask, you will only be given 1 serving for 3 people)… The shampoo and shower gel depends on how much the previous guests in your room have used. Even if there is a little bit left, the boss will not change it (even if you add a little more) In fact, we had a big conflict with them. I really don’t want to recall it. It was too terrible... it was too terrible... it was too terrible...

The room was neat and clean, and the location was very close to the ancient city. It was a very good and very good stay experience.

It's okay, except for the fact that the air conditioner controller was making a beeping noise early in the morning.