The location of the hotel is good, the room is clean, the parking is convenient, the room is old but well maintained, and the hot spring water is good. The hotel has no parent-child facilities, no children's toiletries and slippers, etc., which is completely unsuitable for parent-child travel. The service desk in the annex building will never see the waiter, the door is open and no one can check in and out, the room cannot be locked, and even if you set ”Do Not Disturb”, the waiter will still disturb you, even when you are not in the room. Inspect the house. Makes you feel insecure.
In terms of service attitude, the young people at the front desk and the aunt in the room are friendly, but the restaurant is very poor, whether it is a Chinese restaurant or a buffet breakfast.
The Chinese restaurant has no sense of service at all. If you ask it to move, it also allows children to run around on the high platform beside the table without stopping it, and ignores any comments. I don’t know how to charge a 15% service fee.
The buffet breakfast has few varieties and poor quality, and it is difficult to eat. It is not as good as the free breakfast of the chain business hotel like Atour. Not even pure milk, only sugary dairy from the coffee machine. The fruit is also only small tomatoes and small local bananas every day. It was not full at 9 o'clock, and many dishes were almost sold out, and they were deliberately not replenished for a long time, even for several nights. There is also a waiter who speaks Cantonese actually scolded me, thinking that the quality of this buffet breakfast today is ok? The guests don't even complain a few words?
Generally speaking, it only meets the level of Samsung, the overall management level and efficiency are relatively backward, and the style of state-owned enterprises is deeply rooted.
Outstanding
3978 Reviews