JW Marriott Hotel Zhengzhou

The room was spacious, sanitary, and very clean, and service requests were usually handled quickly. The key highlight is its location right by Ruyi Lake, with the 'Boat Talk Zhengzhou Night Tour' ships nearby. At night, the lights are dazzling, and the city's night view is beautiful.

The staff's service attitude was excellent. The room was very spacious and clean, and the view was also great. I'll definitely come back again.

Beautiful environment, attentive service, clean rooms, and a patient and welcoming front desk.

The room itself was quite nice, and the cleanliness was okay. However, the concierge service wasn't great; I didn't feel like I received any service at all. The 'iron window' was also a real issue, really blocking the view. But the breakfast and the room were very comfortable, and the room was spacious and cozy.

Facilities: The facilities are a bit dated, especially the design of the wardrobe and desk. The bathroom has a wet and dry separation, but the fixtures are still a bit old. However, all the essential smart systems are in place. Hygiene: The hygiene is excellent; they clean every day and are very prompt, even folding my jackets. Thank you! Environment: Located at the ends of the CBD in Jinshui District, the 'Big Corn' building is beautiful, and there's a subway nearby. Overall, getting around is very convenient. Service: The service truly lives up to a five-star hotel standard—very enthusiastic and responsive. All the staff are very professional.

This is my third stay at the JW Marriott Corn Building, and unfortunately, I feel like it's going downhill. Every time I come, getting in and out of the hotel and parking is incredibly inconvenient and congested. The property security at the Corn Building directly detracts from the JW Marriott experience! The facilities and amenities, especially in the public areas, are not well maintained. It's a noticeable difference compared to other JW Marriotts I've stayed at in other cities. However, considering the room rates are quite reasonable, and I understand the challenges of hotel operations, I won't hold it to the exact service standards of a Marriott. I hope the management can uphold the brand standards and truly become the KEY HOTEL that Zhengzhou expects. Of course, I would still recommend it to friends visiting Zhengzhou. I really don't like taking photos all over the hotel when I'm on business trips, as it can make others uncomfortable, so I didn't get enough detailed pictures this time. I'll make sure to get more next time.