To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(8062)
Positive reviews(7942)
Reviews with photos/video(820)
Friendly front desk staff(910)
Delicious breakfast(546)
Perfect for business trips(271)
Would stay again(247)
Close to metro(94)
Great swimming pool(67)
Excellent afternoon tea(28)
Negative reviews(120)
AL the frequent traveler
Deluxe Room (2 beds)
Stayed in Jan 2025
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 14, 2025
I had a wonderful one-night stay at Hilton Zhengzhou. The room was clean, spacious, and very comfortable. The service was excellent—staff were attentive and professional. The breakfast buffet offers a wide variety of delicious food to suit different tastes. Overall, a great experience, and I would definitely recommend staying here!
Response from Property: Dear guest: thank you for your comments on the Hilton Zhengzhou, your satisfaction is the greatest encouragement to us, we look forward to the next gathering with you, I wish you have a more pleasant time in the Hilton Zhengzhou !
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Anonymous User
Deluxe Queen Room
Stayed in Feb 2025
Business travelers
45 review
4.5/5
Great
Posted on Feb 25, 2025
other guests are rude and noisy. they shout while they having breakfast.
Response from Property: Thank you for taking the time to share your feedback on your recent stay at Hilton Zhengzhou. We are glad that you are very satisfied with our overall image, especially our excellent service and clean rooms. We have received your suggestion and will continue to pay attention to this issue in the future operation. We hope you will visit us again in the near future!
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Gavin Travis
Family Interconnecting Room
Stayed in Dec 2024
Travel with friends
77 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Excellent service from front desk to housekeeping. The rooms are super spacious and very clean. I will definitely love to stay here again.
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Budiarto Lina
Superior Deluxe Twin Room
Stayed in Dec 2024
Family
52 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Always stay in this hotel when go to zhengzhou..bery good.no doubt
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
D-Mitrii
Executive Deluxe Twin Room
Stayed in Jun 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Jun 17, 2024
I really enjoyed my stay in this hotel with it's friendly staff and excellent service. Although the hotel location is not the best, a bit far from the main city attractions, but there is a metro nearby if you need to get to the both of the city railway stations or even to the airport. This hotel would be good for stopover or business travellers wishing to enjoy the fast service, absence of noisy crowds, good cuisine, or simply to rest after the flight.
Response from Property: The Hilton Zhengzhou is located in the center of Zhengzhou, a 6-minute walk from the entrance of Yanzhuang Metro Station. The night view is elegant and beautiful, and the rooms are fully equipped. Our mission is to create a thoughtful and sincere experience for our guests. All staff are looking forward to meeting you again!
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Guest User
Superior Deluxe Double Room
Stayed in Feb 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Very convenient location,almost close to everything.
Very helpful staff .
Response from Property: Dear guest: thank you for your comments on the Hilton Zhengzhou, your satisfaction is the greatest encouragement to us, we look forward to the next gathering with you, I wish you have a more pleasant time in the Hilton Zhengzhou !
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Guest User
Deluxe Room (2 beds)
Stayed in Nov 2024
Business travelers
2 review
4.5/5
Great
Posted on Nov 8, 2024
EVERYTHING WAS GOOD ONLY THE WIFI SERVICE I FEEL WAS NOT UP TO MARK CONTINUOUSLY DISCONNECT BUT OVERALL WAS OK
Response from Property: Dear guest: thank you for your comments on the Hilton Zhengzhou, your satisfaction is the greatest encouragement to us, we look forward to the next gathering with you, I wish you have a more pleasant time in the Hilton Zhengzhou !
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Bassam
Deluxe Queen Room
Stayed in Aug 2024
Business travelers
37 review
4.0/5
Very Good
Posted on Aug 13, 2024
Nice location, friendly stuff
Response from Property: Dear guest: thank you for your comments on the Hilton Zhengzhou, your satisfaction is the greatest encouragement to us, we look forward to the next gathering with you, I wish you have a more pleasant time in the Hilton Zhengzhou !
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Guest User
Superior Deluxe Twin Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Excellent staff at check in but we stayed only one night prefer to stay more next time
Response from Property: Dear guest: thank you for your comments on the Hilton Zhengzhou, your satisfaction is the greatest encouragement to us, we look forward to the next gathering with you, I wish you have a more pleasant time in the Hilton Zhengzhou !
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Guest User
Superior Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Front receptionist was very kind and helpful with my early check-in. Location is great.
Response from Property: Dear guest: thank you for your comments on the Hilton Zhengzhou, your satisfaction is the greatest encouragement to us, we look forward to the next gathering with you, I wish you have a more pleasant time in the Hilton Zhengzhou !
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Liverpoolfc
Deluxe Queen Room
Stayed in Oct 2024
Family
42 review
4.5/5
Great
Posted on Oct 30, 2024
Good family hotel and centrally located in Zhengzhou next to subway line.
Response from Property: Dear guest: thank you for your comments on the Hilton Zhengzhou, your satisfaction is the greatest encouragement to us, we look forward to the next gathering with you, I wish you have a more pleasant time in the Hilton Zhengzhou !
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Guest User
Superior Deluxe Double Room
Stayed in Jul 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Jul 21, 2024
best massage i ever had (thank you daisy!). awesome meals, perfect steaks, plentiful delicious breakfast. high water pressure in the bath. everything as you wish it to be in a hotel. the Staff were extraordinary: friendly, supportive, helpful, fast. breakfast staff quickly remembered my favourite tea and all seemed extra motivated. they all deserve bonus pay😁. i really lived to stay. though it is expensive. 100% recommend it
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
souf眼
Deluxe Queen Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Title: Memorable Stay at Hilton Hotel
I recently had an unforgettable experience during my stay at the Hilton Hotel in New York City. From the warm hospitality to the impeccable service, every aspect of my visit exceeded my expectations. The prime location, luxurious room, and attentive staff made my stay truly memorable. I highly recommend the Hilton Hotel for an exceptional hotel experience.
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Anonymous User
Deluxe Room (2 beds)
Stayed in Oct 2024
Solo travelers
12 review
4.5/5
Great
Posted on Nov 28, 2024
Convenient location. Room is big and clean. Quick check-in & out.
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
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Deluxe Queen Room
Stayed in Jul 2024
Business travelers
2 review
4.5/5
Great
Posted on Aug 2, 2024
Some staff can’t not speak English , it’s hard to communicate for the thing we want.
Response from Property: Thank you for staying with us at the Hilton Zhengzhou, we strive to be proactive and provide the highest level of service to each and every one of our guests. In order to ensure that our guest experience remains at the high standard we expect, we will continue to enhance our staff training to bring you truly high quality service. Your feedback will help us to improve. And we hope you will stay with us again and give us the opportunity to serve you again.