Hilton Zhengzhou

Hilton Zhengzhou Reviews

Hilton Zhengzhou

No. 288 Jinshui Road, Jinshui District, Zhengzhou, Henan, 450008, ChinaView Hotel Details
Hilton Zhengzhou
Hilton ZhengzhouHilton ZhengzhouHilton Zhengzhou
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Hilton Zhengzhou Guest Reviews

4.8/5
Excellent
6926 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(6926)
Positive reviews(6812)
Reviews with photos/video(740)
Friendly front desk staff(754)
Delicious breakfast(464)
Easy to get around(405)
Would stay again(359)
Close to metro(73)
Great swimming pool(65)
Excellent afternoon tea(26)
Negative reviews(114)
D-Mitrii
Executive Deluxe Twin Room
Stayed in Jun 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Jun 17, 2024
I really enjoyed my stay in this hotel with it's friendly staff and excellent service. Although the hotel location is not the best, a bit far from the main city attractions, but there is a metro nearby if you need to get to the both of the city railway stations or even to the airport. This hotel would be good for stopover or business travellers wishing to enjoy the fast service, absence of noisy crowds, good cuisine, or simply to rest after the flight.
Response from Property: The Hilton Zhengzhou is located in the center of Zhengzhou, a 6-minute walk from the entrance of Yanzhuang Metro Station. The night view is elegant and beautiful, and the rooms are fully equipped. Our mission is to create a thoughtful and sincere experience for our guests. All staff are looking forward to meeting you again!
Bassam
Deluxe Double Room
Stayed in Aug 2024
Business travelers
30 review
4.0/5
Very Good
Posted on Aug 13, 2024
Nice location, friendly stuff
Response from Property: Dear guest: thank you for your comments on the Hilton Zhengzhou, your satisfaction is the greatest encouragement to us, we look forward to the next gathering with you, I wish you have a more pleasant time in the Hilton Zhengzhou !
Guest User
Superior Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Front receptionist was very kind and helpful with my early check-in. Location is great.
Response from Property: Dear guest: thank you for your comments on the Hilton Zhengzhou, your satisfaction is the greatest encouragement to us, we look forward to the next gathering with you, I wish you have a more pleasant time in the Hilton Zhengzhou !
Guest User
Superior Deluxe Double Room
Stayed in Jul 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jul 21, 2024
best massage i ever had (thank you daisy!). awesome meals, perfect steaks, plentiful delicious breakfast. high water pressure in the bath. everything as you wish it to be in a hotel. the Staff were extraordinary: friendly, supportive, helpful, fast. breakfast staff quickly remembered my favourite tea and all seemed extra motivated. they all deserve bonus pay😁. i really lived to stay. though it is expensive. 100% recommend it
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
souf眼
Deluxe Double Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Title: Memorable Stay at Hilton Hotel I recently had an unforgettable experience during my stay at the Hilton Hotel in New York City. From the warm hospitality to the impeccable service, every aspect of my visit exceeded my expectations. The prime location, luxurious room, and attentive staff made my stay truly memorable. I highly recommend the Hilton Hotel for an exceptional hotel experience.
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
แซ่เจี่ย
Deluxe Double Room
Stayed in Jul 2024
Business travelers
2 review
4.5/5
Great
Posted on Aug 2, 2024
Some staff can’t not speak English , it’s hard to communicate for the thing we want.
Response from Property: Thank you for staying with us at the Hilton Zhengzhou, we strive to be proactive and provide the highest level of service to each and every one of our guests. In order to ensure that our guest experience remains at the high standard we expect, we will continue to enhance our staff training to bring you truly high quality service. Your feedback will help us to improve. And we hope you will stay with us again and give us the opportunity to serve you again.
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jul 15, 2024
Convenient location near the railway station. In general, the conditions are very good, especially liked the European breakfast with a huge selection of dishes and excellent coffee. We also enjoyed swimming in the pool at the morning. It was especially pleasant that fruit was waiting for us in the room, and when we left, we were given a gift from the hotel - a nice figure of the shaolin monk. The only wish is to add an additional set of shampoo, shower gel and hair conditioner to the bathroom, because when you take the bathroom, then you want to wash immediately, rather than run to the shower. The staff is polite and speaks English.
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Guest User
Deluxe Double Room
Stayed in Aug 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Sep 17, 2024
The hotel is clean , the bathroom water pressure is strong , comfortable .
Response from Property: Dear guest: thank you for your comments on the Hilton Zhengzhou, your satisfaction is the greatest encouragement to us, we look forward to the next gathering with you, I wish you have a more pleasant time in the Hilton Zhengzhou !
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2024
Business travelers
13 review
3.5/5
Posted on Jun 5, 2024
It is rated as 5 star hotel but it looks like a 3.8 star hotel when you walk into the room. The bathroom has clear water stains in the shower. The room light is not bright enough. Not worth the dollars paid at the price of a 5 star hotel
Response from Property: Thank you so much for staying at Hilton Zhengzhou! We take this feedback very seriously and immediately launched an investigation. We apologize for the failure of the hotel facilities and have reported it to the relevant authorities. We attach great importance to the needs of each guest, and are willing to work hard to improve, sincerely look forward to your visit again!
X.N
Executive Deluxe Queen Room
Stayed in Oct 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Enjoyed the stay with beautiful scenery and sincere assistance to make my stay feel comfortable, safe and relax.
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Guest User
Deluxe Double Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 9, 2024
June and Gin did exceptional service 🙏🏼 great stay
Response from Property: Dear guest: thank you for your comments on the Hilton Zhengzhou, your satisfaction is the greatest encouragement to us, we look forward to the next gathering with you, I wish you have a more pleasant time in the Hilton Zhengzhou !
Guest User
Superior Deluxe Double Room
Stayed in Mar 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Apr 3, 2024
Not much nearby F&B. More of local small FB shops . Maybe suitable for local travellers.
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Maidi
Deluxe Room (2 beds)
Stayed in May 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on May 30, 2024
It was the first time I came to this hotel, it was very clean and good
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Guest User
Deluxe Double Room
Stayed in Feb 2024
Solo travelers
16 review
4.5/5
Great
Posted on Feb 18, 2024
Long hair in the shower. The service was very good and the staff were very friendly.
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Mayur Jadhav
Deluxe Suite
Stayed in Jun 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 8, 2023
Booked a queens room with free access to lounge and they upgraded me to a suite free of cost.. hotel looks dated but gives you that old luxurious hotel charm.. I liked it. breakfast is very good and have lot of options.. lounge is good with pretty nice snacks and and drinks.. overall it’s a nice hotel & would like to stay there again ofcourse with a lounge access..
6/10
Response from Property: Thanks for choosing your stay with us ! we are really appreciate your kind comments about your recent stay, Hope to see you return again soon. Safe travels.