Zhiting Hotel (Zhengzhou Railway Station Erqi Square) Guest Reviews
4.7/5
Outstanding
2363 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(2363)
Positive reviews(2328)
Reviews with photos/video(1029)
Convenient location(458)
Easy to get around(443)
Classy environment(433)
Close to train station(341)
Awesome amenities(229)
Friendly front desk staff(153)
Delicious breakfast(60)
Well decorated(52)
Negative reviews(35)
Peg Chong
Special Offer Room (Smart Guest Control + Latex Mattress)
Stayed in May 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 27, 2024
Just 100 meters away from the train station and 200 meters from the bus station. Very easy to move around. The hotel is clean and the room is comfortable. With AI toilet bowl and minor AI control from xiao du xiao du. I stayed there for 2 nights. Value for money
Response from Property: [Whole house smart guest control] [Xiaodu calls the front desk] Dear guests, thank you for your review! The hotel is only 100 meters away from the railway station and 200 meters away from the bus station. The hotel is adjacent to shopping malls such as Erqi Square, MixC, and Shanghai City, with everything from food, drink, entertainment, and cinemas. We will cheer for every recognition from everyone, which is happier than receiving an order.
Xiana
Guestroom - With View (Double Bed)
Stayed in Nov 2024
Couples
5 review
4.7/5
Amazing
Posted on Nov 19, 2024
Right next to the train station, very convenient. A bit further from the metro station. Spacious room, soft bed, clean. The staff let us store our luggage in the hotel after check-out. Free use of washing machine, dryer and detergent. Nice breakfast, vegetarian options available.
Response from Property: Dear guests,Hello!Thank you very much for choosing our hotel and giving such a detailed review, your recognition means a lot to us.The hotel is close to the train station, which is indeed a great convenience for guests, and I am glad that this can make you satisfied. Although it is a little far from the subway station, we will continue to pay attention to the construction of surrounding transportation facilities and try our best to provide guests with more comprehensive travel guidance.Spacious rooms and soft and clean beds are the basis for a comfortable resting environment for you, and we are very happy to see that you are comfortable here. After checking out, we will provide you with luggage storage service, which is also hoping to make your journey more convenient. Complimentary washing machines, dryers and detergents are all part of our intimate service set up from the actual needs of our guests, aiming to make your travel life easier.The rich and vegetarian breakfast is also a reflection of our careful preparation to meet the needs of different tastes.We will continue to work hard to improve the service, and constantly improve the quality, looking forward to your visit again to bring you more beautiful experience. Thank you again!
tehjulie
Elegant Room (2 Beds)
Stayed in Apr 2024
Travel with friends
13 review
4.7/5
Amazing
Posted on Apr 19, 2024
Very pleasant stay. Place is clean, modern, sleek, good feel daily . Bed is very comfy, bedsheets wonderful 👍. Hotel is on left hand side of ZC railway station. To high speed station is about 300meters away.highly recommended 🌺 wish hotel provided daily excursions to Guoliang Village or YunTai Shan , 2 excellent scenic spots..
Response from Property: 【 Robot Meal Delivery 】 【 Adjacent to the East Square of the Railway Station 】 Dear guest, thank you for staying at the Zhiting Hotel Railway Station. It's nice to see your positive feedback on the hotel! The hotel is adjacent to shopping centers such as Erqi Square, Wanxiang City, and Greater Shanghai City, with a complete range of dining, entertainment, and cinemas. We will cheer for every recognition from everyone, and be happier than receiving orders. The hotel lobby is equipped with "Robot No. 9" to provide you with timely and safe delivery/takeout. Thank you for your trust. We will work even harder and look forward to providing you with a better accommodation experience! Hope you witness our growth, we accompany you on your journey~Waiting to see you again~Wishing your family health and happiness!
SHANMUKHADAS
Family Friendly Room - with View
Stayed in May 2024
Business travelers
10 review
4.0/5
Very Good
Posted on May 18, 2024
very good location,very good hotel staffs
6/8
Response from Property: [Whole-house smart guest control] [Xiaodu calls the front desk] Thank you very much for your appreciation of our hotel location and staff! We will continue to work hard to maintain and improve our service quality so that every guest can have a comfortable and pleasant experience here. We look forward to your visit again and we will serve you wholeheartedly!
Tze Ping Lim
Japanese-Style Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Superb value for money and located right next to the train station. Decent Chinese style spread for breakfast and complimentary snacks in room. Room is compact but modern and tidy. Service was alsp superb, they rang me to let me know I left some earphones behind and helped to post them to my next hotel.
Response from Property: 【 Whole house intelligent customer control 】 【 Xiaodu call front desk 】 Dear customer, hello! Your positive feedback is like a spring that nourishes our hearts. Sincerely thank you for your love of the hotel! The hotel is located on the east square of the train station, with complete commercial and transportation facilities in the surrounding area. The rooms are equipped with latex mattresses, electric curtains, and smart windows, which can bring you a unique experience. We will also constantly improve ourselves, perfect ourselves, carefully control quality and details, and provide attentive service. Looking forward to your visit again, hoping to bring you a new experience. Wishing you a happy life and a happy day!
Gavin Travis
Japanese-Style Room
Stayed in Apr 2024
Solo travelers
59 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The room is excellent, the interior is sophisticated and very clean. There is a construction in front of the building but it's not noisy and it's still easy to find. Overall, it was a great stay
Response from Property: 【 Whole house intelligent customer control 】 【 Xiaodu call front desk 】 Dear customer, hello! Your positive feedback is like a spring that nourishes our hearts. Sincerely thank you for your love of the hotel! The hotel is located on the east square of the train station, with complete commercial and transportation facilities in the surrounding area. The rooms are equipped with latex mattresses, electric curtains, and smart windows, which can bring you a unique experience. We will also constantly improve ourselves, perfect ourselves, carefully control quality and details, and provide attentive service. Looking forward to your visit again, hoping to bring you a new experience. Wishing you a happy life and a happy day!
Vikas Kumar
Japanese-Style Room
Stayed in Mar 2024
Business travelers
296 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Very Nice Hotel, budget hotel with 24 hours Front desk Service, Most recommend
All meat and Clean and Breakfast delicious
Foreigners are allowed in this Hotel.
All Satisfactory
Response from Property: Dear guest, thank you for staying at the Zhiting Hotel Railway Station. It's great to see your positive feedback on the hotel! The hotel is adjacent to shopping centers such as Erqi Square, Wanxiang City, and Greater Shanghai City, with a complete range of dining, entertainment, and cinemas. We will cheer for every recognition from everyone, and be happier than receiving orders. The hotel lobby is equipped with "Robot No. 9" to provide you with timely and safe delivery/takeout. Thank you for your trust. We will work even harder and look forward to providing you with a better accommodation experience! Hope you witness our growth, we accompany you on your journey~Waiting to see you again~Wishing your family health and happiness!
Guest User
Elegant Room (Double Bed)
Stayed in Apr 2024
Couples
2 review
2.2/5
Posted on Apr 25, 2024
Cleanliness is still a far awy from standard. Toilet sink is not clean.Bedroom
Response from Property: Dear guest, hello!We sincerely apologize for the issues you encountered regarding cleanliness. We will address these concerns immediately and strive to improve our standards. Thank you for bringing this to our attention.
Guest User
Elegant Room (2 Beds)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Staff were very helpful and friendly.
Response from Property: Thank you for your kind words! We are delighted to hear that our staff made your stay pleasant. We'll keep up the good work and look forward to serving you again.
Guest User
Japanese-Style Room
Stayed in Mar 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Apr 1, 2024
Location very convenient.
Response from Property: 【機器人送餐】【緊鄰火車站東廣場】尊敬的賓客您好:感謝您下榻智廷酒店火車站店,很高興看到您對酒店的好評!酒店毗鄰二七廣場、萬象城、大上海城等購物中心,吃喝玩樂影院,一應俱全。我們會為來自大家每一次的認可而歡呼雀躍,比接到訂單更開心。酒店大廳設有“九號機器人”為您更及時、安全的為您送物/外賣。感謝您的信任,我們會更加努力,期待能帶給您更好的住宿體驗!希望您見證我們的成長,我們陪伴您的旅途~等候再相見~祝您的家人健康快樂!
Guest User
Guestroom - With View (Double Bed)
Stayed in Oct 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Oct 21, 2024
I stay here every time I travel. The hotel has an elegant environment, considerate service, complete facilities, and a very comfortable stay. The second floor has a large space, a platform, and a meeting room. There are also many breakfast varieties. I am very happy to stay here. I highly recommend it!
Original TextTranslated by Google
Response from Property: [Free welcome snacks upon check-in] [Buffet breakfast] Dear guests: Thank you very much for your full score evaluation. The most important thing when you go out is to live comfortably. I am very happy that we can make you live comfortably and at ease. The superior geographical location and complete supporting facilities of Zhiting Hotel are all for you to feel the warmth of home and enjoy a quality life. Check-in to the hotel also gives you a small exquisite snack~ The hotel is located in a bustling area, with the bustle and convenience of urban people. The hotel buffet breakfast is rich in variety and delicious! We work 100% for your satisfaction. Our store is located in Zhengzhou Railway Station and Erqi Square Business District, and it is also a new hotel in this business district. The best-selling latex mattresses and high-quality linens and other bedding configurations, coupled with the intelligent guest control system and caring service, Chinese buffet breakfast, will definitely bring you a super experience. Looking forward to your next visit!
Guest User
Large Screen Audiovisual Double Bed Room (Smart + Extensive Video Library + Mini Fridge + Games + Reading Area)
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The front desk service is enthusiastic, the room is clean and tidy, the network signal is very good and the Internet is fast, and parking is relatively convenient. The decoration style of the second floor lobby is good, the facilities are complete, there is no deposit for check-in, the price is affordable, and it is very close to the train station. It is the first choice for catching the train!
Original TextTranslated by Google
Response from Property: [Free movie viewing in VIP audio-visual room] [Garden terrace] We are so happy to see you so satisfied. Our service, quality, details, and your affirmation also make us feel warm in our hearts. Making every guest feel at home is our unremitting pursuit. The room adopts a fresh air system. While enjoying fresh air in each room without opening the window, it filters, disinfects, sterilizes, and oxygenates the indoor air. It is equipped with a Xiaodu speaker that can be directly connected to the TV, lights, and curtains. We hope to bring you a warmer and more comfortable accommodation environment. The hotel is located at No. 1 Xidatong Road, Erqi District, Zhengzhou City, adjacent to Metro Line 1, and close to Erqi Square, Yinji Mall, Wanbo Trade, etc. Whether you are on a business trip or traveling with your family, it is very convenient. We look forward to your visit again and wish you a happy life!
ᴍᴀɴɢᴏ
Large Screen Audiovisual Double Bed Room (Smart + Extensive Video Library + Mini Fridge + Games + Reading Area)
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The hotel has very strict requirements on hygiene. From the rooms to the public areas, every place maintains a very high standard of hygiene. The sheets, quilt covers and other bedding in the room are changed after each guest, clean and tidy. The cleanliness of the bathroom is even more extreme. The toilet, sink, shower room, etc. are all wiped clean and shiny. The hygiene of the public areas is also satisfactory. The lobby, corridors, elevators, etc. are all clean and tidy, giving people a comfortable feeling.
Original TextTranslated by Google
Response from Property: [Elevator Control] [Room with Railway View] Dear guest: Hello! Thank you for taking the time to leave us a review. I am also happy to know that you have been satisfied with the service at Zhiting. Every detail of the hotel is based on the customer's perspective, and we carefully create a good stay experience for users, so that you will not feel lonely even in a strange city. All the friends at Zhiting are looking forward to seeing you again and waiting to provide you with warm service again! Thank you again for your recognition and encouragement, and I wish you good health and a happy mood!
Guest User
Guestroom - With View (Double Bed)
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 11, 2024
When booking the hotel, I compared the prices of several hotels of the same level, and the price advantage of the hotel was very obvious. I thought that with such an affordable price, there might be some shortcomings in various aspects, but after checking in, I found that I was completely worried.
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!非常感謝您在預訂酒店時對我們的選擇和信任。我們很高興得知您在對比了多個同級別酒店價格後,最終選擇了我們,並且在入住後對我們的實際體驗感到滿意,消除了之前的疑慮。我們一直致力於為客人提供高性價比的住宿服務。在價格方面,我們努力通過優化運營成本、合理規劃資源等方式,為客人提供具有競爭力的價格,讓更多的客人能夠享受到我們的優質服務。同時,我們也深知價格實惠並不意味着要在品質上打折扣,所以在酒店的各個方面,無論是房間的設施設備、衞生清潔,還是服務質量等,我們都始終保持着高標準和嚴要求。您的滿意是我們最大的動力,我們會繼續努力,不斷提升和完善我們的服務,以確保每一位客人都能在這裏感受到物超所值的體驗。期待您的下次光臨,我們將一如既往地為您提供優質的服務和舒適的住宿環境。再次感謝您的支持與喜愛,祝您生活愉快!
Anonymous User
Guestroom (2 Beds)
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The bathroom is clean and tidy, and the design of dry and wet separation is very reasonable. The quality of toiletries is also very high, making people feel safe and comfortable. The view of the room is very good, and you can enjoy the beautiful city scenery or natural scenery. Sitting in front of the window at night, looking at the brightly lit city, makes people feel particularly comfortable.
Original TextTranslated by Google
Response from Property: [Self-service laundry service] [Partial wet and dry separation smart toilet] Dear guests, thank you for your praise of the hotel. I am really happy to receive your affirmation! All the rooms in the hotel are equipped with <Smart Guest Control>. You can control the TV, lights, curtains, and call the front desk by calling <Xiaodu Xiaodu>. The room is also equipped with long plush floor towels, making you feel as comfortable as home. The public area on the second floor has a <Internet celebrity check-in rest platform>. The beautiful environment is very suitable for taking photos and checking in. The hotel is also equipped with a <Washing machine> with a drying function, and equipped with <Laundry detergent>, so you don’t have to worry about changing clothes. I wish you a happy trip in Zhengzhou! Looking forward to your visit again!