Ji hotel (Erqi square subway station, zhengzhou)

Ji hotel (Erqi square subway station, zhengzhou) Reviews

Ji hotel (Erqi square subway station, zhengzhou)

No.224 Erqi Road, Erqi District, Zhengzhou, Henan, ChinaView Hotel Details
Ji hotel (Erqi square subway station, zhengzhou)
Ji hotel (Erqi square subway station, zhengzhou)Ji hotel (Erqi square subway station, zhengzhou)Ji hotel (Erqi square subway station, zhengzhou)
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Ji hotel (Erqi square subway station, zhengzhou) Guest Reviews

4.8/5
Excellent
785 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(785)
Positive reviews(773)
Reviews with photos/video(181)
Easy to get around(127)
Friendly front desk staff(101)
Delicious breakfast(55)
Close to metro(55)
Awesome amenities(53)
Convenient for shopping(41)
Average sound insulation(19)
Excellent room layout(8)
Negative reviews(12)
Guest User
Double Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Good Good!
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in Xiaoji. We look forward to your coming again to review our progress, and wish you a happy day!
Daniel 潘
Double Room
Stayed in Apr 2024
Travel with friends
15 review
4.0/5
Very Good
Posted on Apr 22, 2024
Good location, nice hotel
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
5 review
1.0/5
Posted on Mar 14, 2024
⚠️Everyone must avoid the so-called superior twin room in room 501 (and the surrounding rooms above and below). It is actually a typical noisy room. Can't sleep at all! I contacted the front desk around 1 o'clock in the evening, and a so-called master came and got two pairs of earplugs. Then he pretended to walk to the window and asked if the window was closed? Inform him that the windows are closed. Then he said it was a machine outside and there was nothing we could do. Then he left the earplugs and left. The earplugs couldn't deal with the noise in the room at all...I don't know what kind of machine was making the roar, and it couldn't stop at all. Then I contacted the front desk, and the front desk said that the machine didn't belong to them...it couldn't be turned off, and it couldn't be solved. I asked to change rooms and was told they were fully booked. The front desk staff told me to contact the manager... but the result was that they helped me contact other hotels and asked me to change hotels directly. This operation is straightforward and speechless. It was already 2 o'clock in the middle of the night... I thought about packing my luggage, putting away my belongings, and putting on my clothes and equipment... I could only admit defeat. First of all, Ji Hotel must know that there is a problem with their room... and deceive the guests for the sake of profit. There is no doubt about it. Secondly, thanks to the large number of chain stores, there is no shortage of customers. Therefore, we don’t care at all about the guest’s stay experience and feelings. I don’t know how the 4.9 rating came about! The house price is 481 yuan, and it’s so deceptive that you won’t have a sleepless night.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and your valuable suggestions. Regarding your feedback, Xiaoji is deeply sorry! The noise problem has been actively resolved, and I hope you can give Xiao Ji another chance to make corrections! We will also strengthen training and guidance on the attitude of front desk staff!
Guest User
Superior Room (2 beds)
Stayed in Aug 2024
Other
24 review
1.6/5
Posted on Aug 27, 2024
Note that I booked the most expensive superior twin room. Although the room is on the fourth floor, it is surrounded by all high-rise buildings and has only one small window. The room is very low-ceiling, making it very depressing. The low-decibel noise of the outdoor air-conditioning units in the back row was very uncomfortable. I wanted to change rooms but was told that all their superior twin beds had this setting. The bathroom and toilet are not separated, they are small and smelly. The most annoying thing is parking. Because I went back late in the evening, there was no parking space in front of the hotel. I was told by the front desk that I could park in the parking lot next to it. But they didn’t tell you which parking space you had to park in! It took a long time to find the entrance to the parking lot at night, but the next day I was told by the parking lot that there was no designated parking space rented by the hotel and that I had to pay a fee. I called but no one answered at the front desk! The parking fee is a trivial matter, but the main thing is that it makes people feel bad and wastes time! Bad review! ! !
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I did not give you a satisfactory stay experience. Xiaoji will take your feedback seriously and actively make corrections. Supervision and correction are welcome, thank you!
Guest User
Superior Double Room
Stayed in Jan 2024
Family
14 review
5.0/5
Outstanding
Posted on Feb 1, 2024
The location is very convenient for taking the subway. This is the reason why I chose it. Secondly, my friend recommended All Seasons. The decoration is clean and simple and the floor heating is very comfortable in winter. I stayed for three nights and checked out early to go to the museum. I can store my suitcases there. The front desk took it in the afternoon to catch the high-speed train. The front desk service was very good and they gave me hand cream. I will come again next time, but I hope the shower head can be adjusted easily.
Original TextTranslated by Google
Response from Property: Every guest will feel at home and we look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Guestroom (2 beds)
Stayed in Jan 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jan 19, 2024
The hotel has very convenient transportation. It is next to the Erqi Memorial Tower. The hotel is in the Erqi business district, and it is a few minutes' walk to the City of David and Vientiane City. There are a lot of snacks nearby, and there are many late-night snacks! The most important thing to like is the hotel's good service. The handsome guys and beauties in the hotel are warm, thoughtful, considerate and attentive. We left our headphones in the room, and the staff contacted us promptly and patiently! 👍
Original TextTranslated by Google
Response from Property: Hello! Warmth and cleanliness are our tenets, and service is our goal. Thank you for your affirmation, and we look forward to your next stay. I wish you a happy life!
Guest User
Double Room
Stayed in Jun 2024
Business travelers
2 review
1.2/5
Posted on Jun 16, 2024
The room hygiene is poor and the room is small. The waiter joined some group without the customer's permission. I asked for a verification code, but I didn't give it. The street is very noisy. Not consistent with the room price. This is the worst hotel to stay in all season hotels.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I did not give you a satisfactory stay experience. Xiaoji will take your feedback seriously and actively make corrections. Supervision and correction are welcome, thank you!
Rufengfeishi
Double Room
Stayed in Dec 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 6, 2023
The transportation location is very convenient. The Erqi Square subway station is just outside the station, and the City of David is next to it. It is especially convenient for eating and traveling. All hotel staff are very kind, courteous and attentive. The hotel room facilities are complete, clean and tidy, and the price is high. I will stay here again next time I come to Zhengzhou!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you! I wish you a happy life and happiness every day!
lysts
Guestroom (2 beds)
Stayed in Nov 2023
Couples
32 review
4.7/5
Amazing
Posted on Nov 19, 2023
The front desk suggested that we cancel Ctrip and book from the front desk, the price would be cheaper, but we did not agree because it was related to the spirit of the contract. The room we booked was a superior twin bed, but the blower made too much noise, so we changed it. If I change to a regular room, I can only cancel the previous order and make a new reservation because there is no way to make up the difference. As you can imagine, the price of the hotel booked that night may be high. The heating was so hot that I had to turn on the air conditioner to sleep at night. Overall, the service provided by the service staff is very good and their attitude is very patient.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. Therefore, we did not give you the best check-in experience during your stay, and we apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Double Room
Stayed in Jan 2024
Family
1 review
2.5/5
Posted on Jan 22, 2024
The soundproofing of the room is really bad, especially if you live in a room next to the road. I don't have to sleep all night. You can hear the sounds outside clearly. It is the worst soundproofed hotel I have ever stayed in. I don't know what the 4.9 rating is. how come
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I did not give you a satisfactory stay experience. Xiaoji will take your feedback seriously and actively make corrections. Supervision and correction are welcome, thank you!
Anonymous User
Double Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
全季酒店位置好,地鐵二七廣場站出來走幾分鐘就到了,去鄭州其他地方都很方便。酒店服務態度好,辦理入住時提出要安靜的房間,前台服務小姐姐在徵詢我們意見後,很快給安排好,退房前提出想延遲退房,前台工作人員也給安排好,對客人的需求都能滿足,非常棒!酒店的洗衣服務也很方便,鄭州天氣太熱,衣服能及時清洗、烘乾,出遊心情都愉快了!酒店還提供多瓶飲用水,保障夏季充足補水。唯一覺得不足之處是每日清掃不夠仔細,地上的頭髮沒及時清理,希望酒店以後對此方面加強管理。
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Guest User
Double Room
Stayed in Aug 2024
Other
1 review
4.8/5
Amazing
Posted on Aug 18, 2024
為了汪蘇瀧演唱會來的鄭州 賓館地理位置很好 離地鐵口也就100米吧 旁邊就是二七紀念塔 還有各種商超 點了幾個外賣都不錯 送的也很快 安全性 私密性也不錯 服務很周到 前台效率很高 環境整體很舒服 還有洗衣房和健身房 不過沒有時間去 總之這次選擇全季對了 開心
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Liyuguoer
Guestroom (2 beds)
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 4, 2024
酒店位置很好,位於鄭州老城區步行街商圈中心路口處,有大衞城,亞細亞,德化步行街等,出行很方便,有地鐵口,酒店很乾凈,有洗衣服務,還可以熨衣服👍門口就可以停車,推薦
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Guest User
Superior Double Room
Stayed in Jul 2024
Other
3 review
5.0/5
Outstanding
Posted on Jul 31, 2024
前台姐姐服務態度特別好,特別熱情,很感謝這位前台,訴求都滿足了,入住非常愉快,很喜歡這個前台房間設施很齊全,我們下次還會來住!
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liqunbox
Superior Room (2 beds)
Stayed in Jun 2024
Travel with friends
36 review
5.0/5
Outstanding
Posted on Jun 5, 2024
酒店位置距二七廣場很近,交通方便。我們比預計提前到達,服務小姐姐幫我們寄存行李,並熱情介紹鄭州美食,飯後回來很快就入住。房間衞生狀況很好,洗澡水充足,床品舒適。早餐還有美味胡辣湯。來鄭州住在這裏非常棒。
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