Atour Hotel (Zhongshan North Railway Station, V - Park Plaza)

Atour Hotel (Zhongshan North Railway Station, V - Park Plaza) Reviews

Atour Hotel (Zhongshan North Railway Station, V - Park Plaza)

No. 1 Shiji West Road, Zhongshan, Guangdong, ChinaView Hotel Details
Atour Hotel (Zhongshan North Railway Station, V - Park Plaza)
Atour Hotel (Zhongshan North Railway Station, V - Park Plaza)Atour Hotel (Zhongshan North Railway Station, V - Park Plaza)Atour Hotel (Zhongshan North Railway Station, V - Park Plaza)
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Atour Hotel (Zhongshan North Railway Station, V - Park Plaza) Guest Reviews

4.8/5
Excellent
2047 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2047)
Positive reviews(2021)
Reviews with photos/video(276)
Delicious breakfast(195)
Friendly front desk staff(190)
Near shopping area(92)
Convenient for shopping(81)
Large rooms(74)
Stayed multiple times(34)
Awesome gym(10)
Negative reviews(26)
Daniel Luke
Superior Double Room
Stayed in Feb 2024
Couples
37 review
4.0/5
Very Good
Posted on Feb 12, 2024
Back at this hotel however the woman receptionist is SO SO SO RUDE, has no patients, bad manners, she nearly tore my passport as she couldn't get it to scan on her computer, left a big crease on my photo page, this is an official document... She called up our room to apologize but she lacks manners and seems can't work under pressure. Sort out your reception staff, if too busy employ more people on front of counter and awaiting 45 minutes to check in is not acceptable plus expecting a 5 star review, are you crazy????? However apart from the check in issue due to an angry Receptionist whom should be representing the company and first impressions always count the hotel is lovely, I would come back again but not to see the angry receptionist, left a sour mark in my mouth
Response from Property: Dear guest: First of all, thank you for informing us about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Wynham
Superior Double Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Atour @V-Park is a great hotel 🏨 for our short trip to Zhongshan during the 2024 ***** New Year. The hotel is located in a very convenient location. The room is very spacious and nicely decorated and designed. Our little ones think that the bed 🛏️ is comfortable (we have two rooms for two nights.) The congee and snacks for guests between 21:30 and 23:00 are a very nice touch - a cherry 🍒 on the ice cream 🍨. Keep up the good work and we’ll look forward to our next trip with Atour 🏨.
Response from Property: Dear Duoyou, thank you for your review despite your busy schedule. We have been committed to creating a warm and sweet home for you. Your comfortable stay is our highest pursuit. Looking forward to your visit again~ღ( ´･ᴗ･
Guest User
Superior Twin Room
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 15, 2024
only problem is booked non-smoking room but still has those smell inside room, other than this, all others are quite perfect
Response from Property: Dear Duoyou, thank you for your review despite your busy schedule. We have been committed to creating a warm and sweet home for you. Your comfortable stay is our highest pursuit. Looking forward to your visit again~ღ（ ´･ᴗ･
Anonymous User
Superior Double Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Good Hotel
Guest User
Guestroom (Double Bed)
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Nice n good service All staff nice 😃😃 Highly recommend
cara
Superior Double Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 10, 2024
very convenient location! clean rooms! helpful staff!
Wong
Superior Twin Room
Stayed in Jan 2024
Couples
3 review
4.7/5
Amazing
Posted on Jan 28, 2024
Great location and breakfast. Late checkout granted till 4pm which was great!
Response from Property: Dear Duoyou, thank you for your review despite your busy schedule. We have been committed to creating a warm and sweet home for you. Your comfortable stay is our highest pursuit. Looking forward to your visit again~ღ( ´･ᴗ･
Guest User
Elegant Double Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 16, 2023
The service is excellent. And the greeting and service from the staff is really great and extremely helpful.
Carolyn
Superior Twin Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Love this hotel. Services are amazing. Beds and pillows are comfortable, shower is strong, location is very convenient with bus stop to HK.
Mei Po Mabel
Elegant Double Room
Stayed in May 2023
Travel with friends
2 review
4.7/5
Amazing
Posted on May 7, 2023
Good experience. Staff are very polite and helpful. Location is good and have two shopping mall around. Will stay again next time.
Response from Property: Dear friend, thank you very much for your support to the hotel. We are still a little bit disappointed that we did not get all 5 points of praise from you.
Viv Au
Superior Double Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Very good, freiendly staff, excellent service
Miss Lei
Elegant Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The room is very clean and the area close to the mall.
Soheil-p
Superior Double Room
Stayed in May 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 28, 2024
The hotel is very clean and in a good place
Joanna
Elegant Double Room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Very friendly and super nice staff, we always come here to stay.
Response from Property: Dear Duoyou, thank you for your review despite your busy schedule. We have been committed to creating a warm and sweet home for you. Your comfortable stay is our highest pursuit. Looking forward to your visit again~ღ( ´･ᴗ･`
Zhuagetuanzizhazhechi✌
Guestroom (2 Beds)
Stayed in Mar 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 17, 2023
I have stayed in many hotels and prefer Yaduo, so when I come to unfamiliar cities, I choose Yaduo as my first choice. Firstly, the bedding is comfortable and the service is good. In fact, I really like the layout and decoration of the room. The facilities are also very complete. I really like the Zhongshan North Station hotel. The service staff are proactive and greet me like family, so I will continue to stay at this hotel.
Response from Property: Thank you for checking in and commenting on us during your busy schedule. We will uphold the service concept like home and give all guests a feeling of "home"