Home Inn (Zhuhai Gongbei Port Light Rail Terminal)

Home Inn (Zhuhai Gongbei Port Light Rail Terminal) Reviews

Home Inn (Zhuhai Gongbei Port Light Rail Terminal)

1F, Xinfeng Building, No.44 Changsheng Road, Xiangzhou District, Zhuhai, Guangdong, 519000, ChinaView Hotel Details
Home Inn (Zhuhai Gongbei Port Light Rail Terminal)
Home Inn (Zhuhai Gongbei Port Light Rail Terminal)Home Inn (Zhuhai Gongbei Port Light Rail Terminal)Home Inn (Zhuhai Gongbei Port Light Rail Terminal)
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Home Inn (Zhuhai Gongbei Port Light Rail Terminal) Guest Reviews

3.8/5
692 review
Verified reviews
Location3.8
Amenities3.7
Service4.0
Cleanliness3.9
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All reviews(692)
Positive reviews(564)
Reviews with photos/video(95)
Convenient location(85)
Easy to get around(68)
Average sound insulation(52)
Friendly front desk staff(30)
Close to train station(24)
Many dining options(18)
Loved the view(8)
Stayed multiple times(5)
Negative reviews(128)
Guest User
Double Room A
Stayed in Jun 2024
Solo travelers
12 review
4.2/5
Very Good
Posted on Jun 19, 2024
Very convenient location, just 3 minutes away from the border crossing.
YESSA
Single Room A
Stayed in Apr 2023
Solo travelers
16 review
5.0/5
Outstanding
Posted on May 2, 2023
Great value digs for someone who just needs a quiet place to rest after hitting the sights around Zhuhai near the border with Macao! Even went for a new French pancake shopping openings with great foreign management!
Response from Property: Dear guest We are really overjoyed by your recognition and liking for us. At Home, we always believe that guests are family members, so during your stay, we are particularly concerned and committed to making you feel the warmth and warmth of our "home". We look forward to your next visit and will definitely showcase our best side to you. We will always be by your side to repay your praise with the best service. We wish you a happy life. Respondent: Hotel Operations Manager
Rene
Business Queen Room
Stayed in Sep 2023
Travel with friends
5 review
3.2/5
Posted on Nov 3, 2023
Close to Gongbei port. Convenient for a short stay in Zhuhai
Response from Property: Dear guest！ Thank you for allowing Xiaoru to receive your recognition and recommendation in the best time! Meeting you in the vast sea of people, fate is inexplicable; Thank you for your recommendation to all sentient beings. It's indescribable. We are really overjoyed by your recognition and liking for us. At Home, we always believe that guests are family members, so during your stay, we are particularly concerned and committed to making you feel the warmth and warmth of our "home". We look forward to your next visit and will definitely showcase our best side to you. We will always be by your side to repay your praise with the best service. We wish you a happy life. Respondent: Hotel Operations Manager
Guest User
Single Room A
Stayed in Feb 2023
Solo travelers
1 review
4.5/5
Great
Posted on Feb 17, 2023
Overall, the place is very nice. The room is clean and everything is working in my room. The location is very convenient and there are many restaurant around.
Response from Property: Dear guests! Thank you for letting Xiaoru get your recognition and recommendation in the best time! Meeting you in the vast sea of people, fate is inexplicable; Thank you for your recommendation. We are extremely happy with your recognition and love for us. At Home Inn, we always believe that guests are family members, so during your stay, we are particularly concerned and committed to making you feel the warmth and enthusiasm of our "home". We look forward to your next visit. We will show you our best side, always accompany you and repay your praise with the best service, and wish you a happy life. Respondent: Hotel Operation Manager
Emma Gabrielyan
Single Room A
Stayed in Jun 2022
Other
2 review
5.0/5
Outstanding
Posted on Jul 1, 2022
A really cozy and comfortable place to stay 💙 Gentle and kind staff 💙
Response from Property: Hello, dear guests! Meeting you in the vast sea of people is wonderful; all sentient beings have your recommendation, thank you, which is unspeakable. Thank you for your praise and look forward to your next visit. I wish you a happy life. Respondent: Hotel Operations Manager
Guest User
Guestroom (2 Beds)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Clean and sanitary, good service, friendly front desk service, very close to the port🥰
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for letting Xiaoru get your recognition and recommendation in the best time! Meeting you in the vast sea of ​​people is a wonderful fate; being recommended by you among the countless people, thank you is beyond words. We are really overjoyed by your recognition and love for us. At Home Inn, we always believe that guests are family members, so during your stay, we are particularly concerned and committed to making you feel the warmth and enthusiasm of our "home". We look forward to your next visit. We will definitely show you our best side and stay by your side. We will repay you with the best service. Thank you for your praise and wish you a happy life. Replying person: Hotel General Manager
Guest User
Guestroom (2 Beds)
Stayed in Mar 2024
Travel with friends
9 review
2.0/5
Posted on Mar 24, 2024
There are no pillows, the hair dryer is broken, and there is no hot water. The environment is very poor. Fortunately, the air conditioning is okay
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your evaluation and support for Home Inn. At the same time, the hotel apologizes for the unpleasant experience you have. Thank you again for sharing and hope that you can continue to support and encourage us to improve. Looking forward to your stay again, thank you! Respondent: Hotel Operations Manager
Guest User
Brand New Twin Room
Stayed in Feb 2024
Family
1 review
1.0/5
Posted on Feb 20, 2024
I booked a brand new twin room, but the environment was bad and the room was small. I booked a room with a window, but outside the window was a parking lot and a street with food. I booked it for nothing. The room was decorated in Syrian style, the wall paint was peeling off, one of the lamps was broken, and the quilt was broken. It was noisy outside when I was sleeping at night, and the soundproofing was so bad. I booked it because it looked like a well-established chain hotel of Home Inn, but it was so disappointing. I have traveled so many times, but this is my first time to comment on a hotel. It is not worth the price. I booked a room in Macau for only 600. I booked it because it had a window and was newly renovated. I am speechless.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting Home Inn Gongbei Port Light Rail Terminal. We are sorry that we did not bring you a perfect stay experience. We will rectify the problem you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy day! Responder: Hotel General Manager
Miaolegemi1117
Business Queen Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Great hotel, good service, very close to Gongbei Port and Zhuhai Station, it is a good place to stay for Zhuhai and Macau tourism. It is convenient for transportation and central location, which is particularly good. There is also a mural village in the back, which is very beautiful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you chose to stay at Home Inn Zhuhai Gongbei Port Light Rail Terminal. I was stunned when I saw your review! The hotel is located in a bustling area, with the bustle and convenience of the city. Home is a safe haven, a cozy nest, and a warm corner for the body and mind. Home is where love is. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. I look forward to your next return home! Responder: Hotel General Manager
Guest User
Business Queen Room
Stayed in Jan 2024
Other
2 review
1.0/5
Posted on Feb 1, 2024
There are very few comments, but I really need to say something about this. Try not to choose this hotel. The price fluctuates greatly within a day, and the sanitation of the room is very poor. I chose this hotel because 1⃣️ it is a national chain hotel, and 2⃣️ I had to catch a bus the next day and it was close to the station, so I paid extra to get a new king-size bed room. The so-called new means it was refurbished and painted, and the smell was very bad. The quilt was damp, and I was not sure whether the sheets and quilt covers were changed. The cleaning auntie had a very bad attitude. I had good character and changed the sheets and quilt covers by myself in the middle of the night, but the auntie still used an imperative tone to ask me not to say that it was her hygiene that was not cleaned. I'm sorry, I won't spoil it. Respect is mutual. You're asking for trouble by paying for it. The only advantage is that it's close to the train, and it only takes five minutes to get there after crossing the overpass!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your evaluation is the best motivation for us to move forward. 1. Regarding the price fluctuation issue, our hotel also makes adjustments based on the surrounding market, and there is no deliberate price increase. 2. The quilt feels damp because we are in the south, especially in Guangdong, and our Zhuhai is a coastal city. It is more likely to have a return of southerly weather here, which can easily cause the sheets and quilt covers to feel damp, but I can guarantee that the bedding in our rooms is changed for each guest, and we will not fail to change the bedding. 3. For the bad attitude of the room attendants, we will strengthen the training of employees, criticize the employees, and we will continue to improve the service awareness of hotel employees and attach importance to the improvement of service quality. I also hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again! I wish you a happy life! Replying person: General Manager of the hotel
Guest User
Brand New Twin Room
Stayed in Jan 2024
Travel with friends
1 review
1.0/5
Posted on Feb 2, 2024
Very bad experience, are you comfortable living there? ? ? Booked for two days, changed a room in the middle, each room has its own differences, the toilet in the first room couldn't flush, the aunt came to clear it and then it was blocked again👎🏻It's terrible I pressed the toilet more than ten times when I went to the toilet, but it still couldn't flush, so I changed to another room, well, it was even worse! The air conditioner was as loud as a tractor, and the hot water was not hot. I caught a cold and shivered in the toilet. The room was full of insects, and there were insect bites on my hands and feet, which were painful and itchy! I had to go to the pharmacy to buy medicine to apply when I went back. I don't know if it will leave scars. Please, if this review can save one person, don't decide.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay in the hotel. Your valuable suggestions are very important to us. We have informed the relevant departments to make corrections. We hope that you can contact us at any time when you visit us again next time. Xiaoru will try to meet your requirements according to the actual situation and arrange a room type that is more suitable for you, so that you can feel the comfort and warmth of home. Looking forward to your visit again! Replying person: Hotel General Manager
Guest User
Double Room A
Stayed in Jan 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 20, 2024
Very good, great location, good price. Very cost-effective. Next to the mural village. It's quite lively behind the hotel at night. Take a bus from Jinwan Airport, and it's very close to Zhuhai Station. It's also very close to Gongbei when you get up early. I chose a room without windows. The sleep was also good. Because there is no natural light, it's easy to sleep a little longer. The hygiene is also good. The type of travel is parent-child. I am the child who is almost 40 years old 😁😁
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for letting Xiaoru get your recognition and recommendation in the best time! Meeting you in the vast sea of ​​people is a wonderful fate; being recommended by you among the countless people, thank you is beyond words. We are really overjoyed by your recognition and love for us. At Home Inn, we always believe that guests are family members, so during your stay, we are particularly concerned and committed to making you feel the warmth and enthusiasm of our "home". We look forward to your next visit. We will definitely show you our best side and stay by your side. We will repay you with the best service. Thank you for your praise and wish you a happy life. Replying person: Hotel General Manager
Guest User
Double Room A
Stayed in Jan 2024
Solo travelers
58 review
5.0/5
Outstanding
Posted on Jan 9, 2024
I stayed here for a day trip to Macau. I booked it because I saw it was Home Inn Neo, but after checking in, it felt like some other hotel. The wall paint of 3110 was peeling off, and it felt like a makeshift hotel. It was ok for one night, but the room rate was not worth it. It was mainly for convenience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Home Inn Gongbei Port Light Rail Terminal! The hotel has experienced countless receptions, and the facilities are inevitably left with traces of time. We will continue to strengthen the daily maintenance and upkeep of the equipment and facilities. At the same time, we have been committed to providing guests with a warm and comfortable accommodation environment and creating a caring "home away from home" for you. We will also make up for the shortcomings this time with better services. I hope you will continue to pay attention to and support us. Thank you again for your comments, and sincerely look forward to your visit again. Respondent: Hotel General Manager
Guest User
Brand New Twin Room
Stayed in Dec 2023
Travel with friends
3 review
4.0/5
Very Good
Posted on Dec 28, 2023
Very close to Gongbei Port. You can see the murals of Charming Mural Village in the room. Sanitary conditions are OK. The transportation is very convenient. It is also convenient to go to Chimelong by taking K10. There is an airport express to the airport. Go to Macau directly through the port. The lobby is not easy to find. It is together with the lobby of several hotels such as 7 Days Hotel and Mando Hotel.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for letting Xiaoru get your recognition and recommendation in the best time! Meeting you in the vast sea of ​​people is a wonderful fate; being recommended by you among the countless people, thank you is beyond words. We are really overjoyed by your recognition and love for us. At Home Inn, we always believe that guests are family members, so during your stay, we are particularly concerned and committed to making you feel the warmth and enthusiasm of our "home". We look forward to your next visit. We will definitely show you our best side and stay by your side. Thank you for your praise and wish you a happy life. Replying person: Hotel Operations Manager
Anonymous User
Brand New Business Double Bed Room
Stayed in Dec 2023
Family
2 review
1.0/5
Posted on Jan 7, 2024
Really, it's very bad. In order to facilitate customs clearance, I found the nearest Home Inn nearby. My God, it didn't scare people to death. The elevator can be directly accessed by everyone, and the reception area is close to the toilet. The smell didn't send people away directly. 😓 Entering the room is also exaggerated. The toilet flushing is completely unusable 🙅🏻♀️ The baby fell asleep at 10 o'clock in the evening. At midnight, there was a sound like infrastructure outside. The noise was so loud that we thought it was a fire alarm. My God, I found the hotel waiter, and they said they didn't know what was going on. They gave me earplugs, which were completely useless. Finally, I called the Zhuhai Citizen Hotline, and the Citizen Hotline asked me to call the police. It's so funny. Call the police, what do you need the Citizen Hotline for? After tossing for a few hours, it finally stopped, and it was almost dawn. I will never stay at Home Inn again. What a horrible experience. I suggest that everyone, in order to have a good rest, don't stay here! For safety, Amitabha!!!
Original TextTranslated by Google
Response from Property: Dear guest, seeing your comments, we are very sad that we could not give you a satisfactory stay experience, which is our biggest regret. According to what you said, our hotel has already made rectifications. 1. Problem of proximity to the toilet: The toilet is a public toilet in the property building. We have communicated with the property management to strengthen its sanitation and cleaning frequency. In addition, the hotel front desk reception is still some distance away from the toilet, but because you need to pass through the toilet to enter the hotel front desk, you may have misunderstood us. We are deeply sorry. 2. The noise problem is caused by the failure of the heat pump in the massage place downstairs. When we found the massage place that night, they did not admit that it was their problem. Later, we contacted their person in charge to provide evidence before admitting that it was their problem. Now they have repaired it again. We deeply regret your experience during your stay in the hotel. I hope that next time you visit again, you can feel the comfort and warmth of home. Looking forward to seeing you again! Replying person: Hotel General Manager