A+ Quality Apartment Hotel (Zhuhai Huafa Mall) Reviews
A+ Quality Apartment Hotel (Zhuhai Huafa Mall)
Room A1073, Floor 1, Building 277, No. 8 Zhuhai Avenue (Huafa Shangdu), Xiangzhou District, Zhuhai, Guangdong, 519000, ChinaView Hotel Details
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A+ Quality Apartment Hotel (Zhuhai Huafa Mall) Guest Reviews
4.1/5
280 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(280)
Positive reviews(252)
Reviews with photos/video(72)
Classy environment(19)
Near shopping area(14)
Convenient for shopping(13)
Friendly front desk staff(5)
Strange smell in room(4)
Loved the night views(3)
Excellent room layout(2)
Negative reviews(28)
Raz A.D
Fine Quality Suite (Panoramic)
Stayed in Oct 2023
Family
1 review
4.5/5
Great
Posted on Nov 22, 2023
I like the room it is spacious and have 2 windows and the location is very convenient, the staff are patiently answer my queries. It’s just one of the cleaner didn’t clean our room properly but others are okay. Overall rating for the hotel are good.
Response from Property: There are discounts for placing orders in advance, and scanning the QR code for consecutive stays to get discounts.
Anonymous User
Fine Quality Suite (Panoramic)
Stayed in Oct 2023
Family
7 review
4.2/5
Very Good
Posted on Nov 12, 2023
Apartment was nice with clean towels and cosy sofa, free upgraded to two rooms flat. nice
Response from Property: thank you !
Guest User
Fine Quality Suite (Panoramic)
Stayed in Jan 2024
Solo travelers
68 review
3.7/5
Posted on Jan 29, 2024
The room is already few years and a little broken for the wooden cabinet. Very near the super mall
Response from Property: There are discounts for placing orders in advance, and scanning the QR code for consecutive stays to get discounts.
Junpozy
Spacious Two-Bedroom Suite
Stayed in Jun 2024
Business travelers
9 review
1.7/5
Posted on Jun 4, 2024
Building 278, 10th floor, looks like a ghost building. I have to do some things in a hurry, so forget it. The hygiene level is very bad, very very poor, and the attitude of the front desk staff is also very unfriendly...There are soot in the apartment, and other hygiene issues The service was very poor... Before checking in, I repeatedly asked the front desk staff whether the interior was clean, but when I arrived, I was shocked when the scenery was completely ruined. It was really scary. You accidentally exposed the shower room to the building opposite. ...
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6/11
Response from Property: Hello, first of all, I am very sorry to bother you so much. Secondly, I need to explain that when you came to the front desk to check in, the two front desk staff patiently received you until you checked in. There was no friction during this period and everything was normal work flow. I would like to ask what you mean by the unfriendly attitude of the front desk? Secondly, the room is arranged according to the original room type you booked. Regardless of the floor or room number, it is arranged for you according to the best room at that time. If our hotel room is really as bad as you described, why don’t you check out today but choose to continue living? The purpose of our hotel is to serve every guest until they are satisfied. We will do our best to meet and cooperate with any needs. Of course, the standards of each guest are different. If you have doubts or dissatisfaction with the room we arranged when you went to the room, you can directly contact the front desk to change the room until you are satisfied or refund the order. However, during your stay, we did not receive any calls from you to reflect the room problem, including now that you have continued to stay, and there is still no mention. We saw that the comment phone contacted you to follow up and improve the current situation, but the phone number you reserved was also empty. Sorry again!
Guest User
Fine Quality Suite (Panoramic)
Stayed in Mar 2024
Other
2 review
3.5/5
Posted on Mar 3, 2024
The location is relatively central and the apartments are relatively easy to find. Parking costs 15 yuan per night. Parking apartment rooms are also relatively easy to find. The facilities and equipment are a bit old and the hygiene is a bit poor.
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Response from Property: There are discounts for placing orders in advance, and scanning the QR code for consecutive stays to get discounts. We will strengthen follow-up on facilities and hygiene issues in the future. Thank you for your review and welcome to visit again!
Guest User
Designer Suite With Blue Sky View
Stayed in Feb 2024
Solo travelers
5 review
3.2/5
Posted on Feb 20, 2024
The location is very convenient. There is a shopping mall downstairs with everything you need. The room is on a high floor and has a great view. It's a pity that the facilities are a bit dilapidated and dilapidated. There is also room for improvement in cleaning. You get what you pay for, so that’s fine.
Original TextTranslated by Google
Response from Property: There are discounts for placing orders in advance, and scanning the QR code for consecutive stays to get discounts. We will strengthen follow-up on facilities and hygiene issues in the future. Thank you for your review and welcome to visit again!
Guest User
Fine Quality Suite (Panoramic)
Stayed in Jan 2024
Other
4 review
5.0/5
Outstanding
Posted on Jan 24, 2024
The environment is very good and the price is cheap. It is the best apartment I have ever lived in.
Original TextTranslated by Google
Response from Property: There are discounts for placing orders in advance, and scanning the QR code for consecutive stays to get discounts.
iammike
Duplex Boutique Loft Suite
Stayed in Dec 2023
Couples
44 review
4.0/5
Very Good
Posted on Dec 27, 2023
The biggest advantage of the hotel is its location. It is right above the Huafa Commercial Center. The view is also very good and you can overlook the distant scenery. The equipment in the room is relatively old and should be renovated.
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Response from Property: There are discounts for placing orders in advance, and scanning the QR code for consecutive stays to get discounts.
喜歡旅遊的我
Fine Quality Suite (Panoramic)
Stayed in Nov 2023
Couples
49 review
3.0/5
Posted on Nov 15, 2023
It was my first time to stay at an apartment hotel, and I was extremely disappointed. I didn’t believe the bad reviews I saw about this apartment hotel, so I checked in. I really regret it. First of all, after exiting the elevator and turning into the corridor, it is pitch black. The sensor lights have to be reached before they turn on. If you are afraid of the dark, you will feel a little scared. Although you can upgrade to a room with 1 bedroom and 1 living room for free, the facilities in the room are unfortunately very very. It is dilapidated, especially the wooden cabinet under the wash basin in the bathroom is very damaged, and even the floor in the shower room is full of dirt, which is really disgusting. In addition, the shower/head water bottles are not marked, because I checked in very late and only Stayed one night, so I didn't ask to change rooms. The only saving grace is that the room is big enough and the view is open⋯⋯I believe I will never stay in this hotel again😤
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6/12
Response from Property: Sorry, we will definitely improve it.
Guest User
Fine Quality Suite (Panoramic)
Stayed in Nov 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 29, 2023
The room is very spacious and well lit. There are Huafa dealers downstairs. The children like it very much. It’s great🤙🏻
Original TextTranslated by Google
Response from Property: There are discounts for placing orders in advance, and scanning the QR code for consecutive stays to get discounts.
Guiying
Fine Quality Suite (Panoramic)
Stayed in May 2024
Family
21 review
3.5/5
Posted on May 15, 2024
I should have closed the balcony window. There was no hot water for showering at that time, but it was too late at night and I didn’t ask anyone to bother me with changing rooms. The house was too dilapidated!
Original TextTranslated by Google
Response from Property: We will strengthen the follow-up of facilities and hygiene issues in the future. Thank you for your comment and welcome to visit again!
Guest User
Duplex Boutique Loft Suite
Stayed in Mar 2024
Family
2 review
1.5/5
Posted on Mar 30, 2024
The room was not clean. There was a strong smell when I opened the door. The floor felt sticky when I stepped on it. There was also a strong smell in the bathroom. I didn't dare to take a shower. Not to mention the pillows on the sofa. They were very dirty and felt like there was a layer of oil on them. , it was the first time I stayed in a hotel and it felt so dirty. I didn’t dare to sleep at night. It felt like everything was dirty.
Original TextTranslated by Google
Response from Property: We will strengthen the follow-up of facilities and hygiene issues in the future. Thank you for your comment and welcome to visit again!
manimki
Fine Quality Suite (Panoramic)
Stayed in Feb 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The hotel's geographical environment and transportation are very convenient. There are many restaurants around. It is very convenient to go to Manchester and Zhuhai Four Continents Scenic Area. This hotel is a good choice for traveling or relaxing. I will come again.
Original TextTranslated by Google
Response from Property: There are discounts for placing orders in advance, and scanning the QR code for consecutive stays to get discounts.
會再次入住
Spacious Two-Bedroom Suite
Stayed in Aug 2023
Family
19 review
1.5/5
Posted on Aug 2, 2023
Really scary trip
Because of the night
Two adults and four minors are really disappointed when they encounter this experience.
There was no problem with the reception. Zhong Ji was a nice guy. I picked up the room card on the left. It took about five minutes to go to Diguoza first.
When I go up, it feels like a **🏚️It's so old and worn. When I open the lift🛗the door is completely dark, people walk in. I turn on the light first and then turn it off quickly. I find the room and enter it. My feet already feel marks. There seems to be a spider web on the ground
Then I inserted the card, but there was no power, and I couldn't turn on the lights. I dragged six people back and took them to the front desk (because it was so scary and there was no power, no one was brave enough to leave anything)
I was thinking about changing rooms, but I knew I had to go back to the last big room. I forgot to tell me that there were two card slots, so I couldn't plug it in, but one of the card slots was broken, and I died. Go back angrily
I turned on the left light and took a look. It was extremely disabled, but I had no choice but to take the children with me. They had to be scolded at every turn. My co-worker had already tied the knot at 10 o'clock in the evening.
When the children were training the two adults in our area, they started to see Xiaoqiang appear during their free time. One, two, three... When I called **, when I opened the door, there was Xiaoqiang waiting at the door to check in.
It was really scary. Later, I found a spider in one of the rooms 🕷️
I was so worried about the children. After that, we all went back to train and stayed with the children. There were two air-conditioners in the room. Both were hot at night. The six of us trained until we were sweating.
I really want to be quick and dare to shine...
It’s such a miserable experience. I hope no one falls victim to it.
I've stayed in other apartments at this price and they weren't that bad. This one is really scary.
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Response from Property: Sorry, we will definitely deal with the problem seriously.
zhuguang
Fine Quality Suite (Panoramic)
Stayed in Jul 2023
Solo travelers
22 review
5.0/5
Outstanding
Posted on Jul 21, 2023
Thank you very much to the little girl at the front desk for her patient answers and guidance. There is no one hotel that I must choose every time I go home. She patiently answered my questions during the invoicing process! A very satisfying stay!
Original TextTranslated by Google
Response from Property: There are discounts for placing orders in advance, and scanning the QR code for consecutive stays to get discounts.