Xinglun Poly International Apartment (Zhuhai Hengqin Port Changlong) Reviews
Xinglun Poly International Apartment (Zhuhai Hengqin Port Changlong)
1F, South Tower, Poly International Plaza, Qinlang Road, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
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Xinglun Poly International Apartment (Zhuhai Hengqin Port Changlong) Guest Reviews
4.1/5
248 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(248)
Positive reviews(212)
Reviews with photos/video(34)
Convenient location(24)
Great value for money(17)
Classy environment(16)
Many amenities(12)
Quiet & comfortable(11)
Large rooms(9)
Strange smell in room(7)
Loved the view(6)
Negative reviews(35)
Guest User
Modern Chinese-Style Elegant Room (Double bed)
Stayed in Jan 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Recommend services 5 stars
Response from Property: Hello dear,I really appreciate your nice feedback and positive comment. This helps a lot and makes us improve and do our best to satisfy you and make your stay in our hotel more comfortable.Our best wishes to you for a healthy and happy life 🌹
Guest User
City Lifestyle One-Bedroom Elegant Suite With A Living Room
Response from Property: 你好,非常抱歉未能給您帶來滿意的入住體驗,我們深感歉意。首先,我們標註的是公寓,並非酒店,我相信您預訂的時候是有看到的,如果您需要的是酒店範疇的住宿,建議您下次直接選擇名字為酒店的。其次,您選擇在航展期間入住,價格是肯定有所上漲的,我相信您也對比了不少酒店或者公寓才會選擇我們,您入住了期間有任何不滿意的,都可以聯繫我們處理或者取消訂單的。祝您生活愉快吧!
Guest User
Modern Chinese-Style Elegant Room (2 beds)
Stayed in Aug 2024
Travel with friends
2 review
2.2/5
Posted on Aug 7, 2024
一份價錢一分貨吧 被子有衹小蟑螂 房間一股黴味 體驗不太好
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Response from Property: 非常抱歉未能給您帶來滿意的入住體驗,入住期間如有任何問題,請隨時聯繫我們。在此再次向您致歉,祝生活愉快,心想事成!
Response from Property: 非常抱歉未能給您帶來滿意的入住體驗,我們深感歉意,並且已經責成當班同事作出深刻的檢討,嚴重杜絕此類事件再次發生。我們屬於服務行業,遇到問題,我們應該盡心盡力去解決,爭取為每一位賓客提供優質的服務和良好的入住環境,再次在此向您之前。我們一定深刻反思,努力改進,有則改之,無則加勉,為每一位選擇星倫的客人提供一個滿意的入住體驗。祝您生活愉快,幸福安康!
Response from Property: 新年好,感謝選擇入住星倫保利國際公寓!由於年前洗滌廠突然事件,導致整個珠海的酒店洗滌都供應不了,為了滿足日常的需求,我們也緊急採購了一次性的床上用品應急,這個體驗確實沒那麼好,也懇請您諒解。為了提高舒適度,雙床房我們都是配置兩張1.5米的大床,所以會導致房間略微顯得比較窄。歡迎您下次再來,祝您新年快樂,心想事成!