To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(938)
Positive reviews(827)
Reviews with photos/video(189)
Nice sea view(64)
Large rooms(52)
Friendly front desk staff(26)
Strange smell in room(23)
Close to beach(23)
Tasty food(17)
Negative reviews(111)
Seow Hwee Tiang
Deluxe Family Room
Stayed in Nov 2024
Family
2 review
3.7/5
Posted on Jan 16, 2025
Hotel is clean and staff is friendly. Overall stay is fine except the location is not so near the custom.
Response from Property: That's great to hear you found our hotel clean and the staff friendly! We're glad your overall stay was fine. Regarding the location, while it might not be as close to the customs as you'd prefer, we do hope the comfort and service made up for it. If you have any further suggestions or need any travel assistance in the future, don't hesitate to let us know. Thank you for choosing our hotel and we look forward to serving you again!
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Eddie
Deluxe Sea-view Double Room
Stayed in May 2024
Solo travelers
1 review
1.7/5
Posted on May 13, 2024
very old hotel and toilet was dropping water, ask HSKP to check and told me can't do and ask FO to change the room, same issue and I don't want to change any room
Franklin
Deluxe Queen Room
Stayed in Apr 2024
Solo travelers
1 review
3.7/5
Posted on Apr 29, 2024
Hotel is centrally located.. however, the hotel has not been upgraded or remodeled for years. It is old and the cabinets are worn. The breakfast included is not good at all. The hotel staff does not speak much English. The internet is so slow my translation app would not even open to help with translations and therefore making communications difficult. Upon checking out, i asked the staff to call a taxi for me, and they suggest i should hail one on the street.
Response from Property: Dear Guest,We sincerely apologize for the shortcomings you experienced. We understand your concerns regarding the condition of the hotel and the breakfast. We are working on improving these aspects. Regarding the language barrier and internet issues, we will address them to enhance our services. As for the taxi arrangement, we will review our procedures to ensure better assistance in the future. We appreciate your feedback and hope to have the opportunity to serve you better in the future.Best regards.
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Edward S. Hsu 徐樹人
Sea-view Business Suite
Stayed in Aug 2023
Travel with friends
11 review
3.5/5
Posted on Aug 27, 2023
Location is quite convenient, most facilities are still closed due to COVID. Many of the items in my room are not working properly, but the staffs are extremely friendly, they helped me a lot. Booked a suite this time, good value for money.
Response from Property: 尊敬的貴賓您好,感謝您入住珠海南洋海景酒店,沒能得到您的5星好評有點小傷心,在入住的過程中,有任何問題可以及時和我們反饋,我們會第一時間安排工作人員跟進和處理,期待您下次的到來和我們分享更多的入住細節,祝您生活愉快!
Oscarlikecats
Sea-view Business Suite
Stayed in May 2024
Travel with friends
15 review
3.0/5
Posted on May 17, 2024
Old, unpleasant odor, dirty bathtub, and difficult lighting control.
Guest User
Special Offer Comfortable Twin Bed Room
Stayed in Jun 2024
Family
74 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Nice location, with nearby restaurants, also near the seaside
Jon
Special Offer Comfortable King Bed Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 25, 2024
Excellent service. 10 mins walk to gongbei port to cross over to macau. Many food and shops behind hotel. Very recommended.
Response from Property: Thank you so much for your kind words and high recommendation! We are thrilled to hear that you were satisfied with our service. Our hotel is conveniently located just a 10-minute walk from Gongbei Port, providing easy access to Macau. And with many food and shops nearby, we strive to offer our guests a convenient and enjoyable stay. We take great pride in providing excellent service and it is truly rewarding to receive your positive feedback. We will continue to strive for excellence and look forward to welcoming you back in the future.Once again, thank you for your recommendation! Have a wonderful day ahead.
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kevinng6
Special Offer Comfortable Twin Bed Room
Stayed in Sep 2024
Travel with friends
27 review
3.2/5
Posted on Nov 14, 2024
so far so good
Response from Property: 您好呀,kevinng6客人,看到您説“so far so good”,我們很開心能給您帶來還不錯的體驗。我們會繼續努力,爭取讓您下次入住時能有更棒的感受,期待與您再次相遇哦!祝您生活愉快
Belinda
Sea-view Business Suite
Stayed in Aug 2023
Family
5 review
4.0/5
Very Good
Posted on Aug 4, 2023
The facilities in rooms are quite sold. The breakfast is not yummy.
Response from Property: Hello, distinguished guest! Thank you for choosing Zhuhai Nanyang Seaview Hotel. The breakfast hotel provides a buffet breakfast with a full range of cereals, porridge, noodles, noodles, steamed buns, vegetables and meat. We are also sorry that it did not meet your taste. The room is air-conditioned. The temperature can be adjusted. If you have any questions during the check-in process, you can call the front desk and we will help you deal with it as soon as possible. Thank you very much for your supervision and feedback on our work. We will take customer feedback seriously. Every detail has been strengthened and improved. We look forward to your visit again to witness our progress. I wish you a happy life!
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Guest User
Deluxe Sea-view Double Room
Stayed in Aug 2024
Couples
5 review
1.0/5
Posted on Sep 15, 2024
Not satusfied
Response from Property: 親愛的客人,很遺憾未能讓您滿意,我們非常重視您的反饋,想了解具體是哪些方面讓您有這樣的感受呢?以便我們針對性地改進,期待您能給我們一些具體的建議,謝謝。
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Family
21 review
5.0/5
Outstanding
Posted on May 29, 2024
Good location
DannyR
Deluxe Family Room
Stayed in May 2023
Business travelers
10 review
3.7/5
Posted on May 22, 2023
It’s old furnishing. Advantage is location.
Response from Property: Hello, distinguished guests! Thank you for your careful review of the hotel despite your busy schedule. We are sorry that it did not meet your expectations. During the check-in process, if you have any questions, you can report them to us in time. We will arrange for staff to follow up and deal with them as soon as possible. .wish you a happy life!
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Zheng、tongxueღ°
Special Offer Comfortable King Bed Room
Stayed in Jan 2025
Family
24 review
5.0/5
Outstanding
Posted on Jan 20, 2025
The hotel is very comfortable. The most important thing is that parking is very convenient! It has its own parking lot, which is huge! Then it is very convenient to go to Gongbei Port! It takes only a short walk to get there, and there is no congestion! The room is relatively modern. I would like to praise Xiaofan at the front desk, who is very polite and respectful to tourists! The overall service is also good!
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you very much for giving us such a high evaluation! Your satisfaction is our greatest motivation. I am glad that the comfortable environment and convenient parking conditions of the hotel satisfy you. Xiaofan at the front desk will work harder because of your praise. I look forward to your next visit and continue to provide you with quality service! I wish you a happy life
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Coco ying
Deluxe Queen Room
Stayed in Jan 2025
Couples
9 review
3.2/5
Posted on Jan 19, 2025
The internet is bad, the price is too high, it's not worth it anyway, the breakfast is not good, I won't stay here again anyway, I can't give a five-star rating, but I won't give a bad rating either
Original TextTranslated by Google
Response from Property: 尊敬的Coco盈,很抱歉這次沒能讓您滿意。關於網絡問題,我們會立即安排技術人員檢查和優化,確保網絡信號穩定。對於價格和早餐,我們會認真考慮您的反饋,努力提升性價比和早餐品質。感謝您的中肯評價,希望有機會能再次為您服務,讓您看到我們的改進!祝您生活愉快
HeBrid
Deluxe Family Room
Stayed in Jan 2025
Family
51 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Very good! Quiet and clean! It is very close to Zhuhai Station and Gongbei Port. You can walk back and forth, CityWalk, and it is not tiring at all. In the evening, you can walk to the beach and enjoy the sea breeze.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments and the beautiful photos you shared! We are very pleased to see that you enjoyed your stay with us and enjoyed the beautiful scenery around us. We look forward to your next visit and continue to serve you! I wish you a happy life