Nanhai Oil Hotel Reviews

The room is too small. It is marked as 30 square meters on the platform. 25 square meters is too small. The room is converted from a residential house. Otherwise, it is in the Nanyou compound. It is no different from a small hotel converted from a residential building except that the hardware is better. It is so cramped when you get out of the elevator. You can't even turn around when you stand in front of the bed in the room. I wanted to book one more night, but I left. The breakfast is also weird. Many plates are empty, and they don't add dishes. It was only 9:17 when we went in. Can't we eat until 10 o'clock? If they don't add dishes, what will happen to the guests behind? The milk is only cold. Can you heat it up? Only heat one cup. Is it difficult to heat the whole box and pour it into the milk bucket? The soy milk is so light that it doesn't taste like soy milk, but they are willing to put sugar. The boiled eggs are cold. Is breakfast outsourced? The less people eat, the better? ! There are many staff members, I don't know what they are doing? !

Nanyou Hotel is the worst hotel I have ever encountered since using Ctrip. The hotel wrote that it was renovated in 2019. It is obvious that the interior of the room was not renovated within six years. As a four-star hotel, I checked in at 3 pm and was told that I could check in. I was given a room card and pushed the door open to find that it was all left over from the previous wave of guests. It was not cleaned at all. The service attitude of the staff was indifferent and the efficiency was very low. No one took care of the mess. They kept explaining that there were not enough staff. I understand that you are short of staff. Then why did you let me into the uncleaned room? Are you deliberately disgusting me or taking a dirty room as a New Year's gift? It is unheard of and disgusting. People have to check in at 3 o'clock and wait for an hour for cleaning, which affects the original travel plan. The room building is not on the same floor as the lobby building. There are not enough shuttle buses to and from the apartment building to the hotel gate. It seems cheap and does not deserve such a room rate. It is like going back to 20 years ago and coming to a guesthouse. The yellow and moldy walls in the room, spider webs and dust in the corners, old wooden furniture with mottled marks, coffee table glass with brand marks, broken balcony glass door that cannot be pushed and pulled normally, yellow and black refrigerator that has not been cleaned for who knows how long, there are many air conditioners in the house, but only two can heat normally, and the power is automatically cut off at midnight every day, and those that need to be turned on in the middle of the night have to be turned on manually. Is it that everyone in the hotel has a time difference with Beijing time? Under the guise of energy saving, people get colds in the middle of the night? ? ? Chinese breakfast buffet, from 7am to 10am, nothing was left when I arrived at 9am, not to mention the lack of variety, milk and soy milk were cold and could not be heated in time, the bread provided was a certain brand of bread bought outside and unpacked on the spot, the jewelry counter was understaffed, the service was not proactive enough, the interior was backward overall, the hotel elevator did not require a card, you could go to any floor you wanted, and there was no safety guarantee The hotel should also be praised for being surrounded by green trees, very quiet, far from the road, guaranteed sleep quality, and there was a bus stop at the door, which was the only advantage

A family went to Macau for a one-night stay. We were very happy to book a two-bedroom, one-living room hotel. We arrived at 11:00 pm. When we checked in, there was only one man at the front desk. He told us to walk along the driveway for a few minutes and look at the second building on the left. We asked him if there was a waiter. He said no, and he didn't stand up to show us the way. It was dark and we had to find it by ourselves. When we went upstairs, it felt like a two-bedroom, one-living room decorated in the 1990s. The room toilet was very small and the living room was very large. The most unsatisfactory thing was that the door could not be locked from the inside. The next morning at 8:30, the waiter opened the door and asked if we were going out to clean. We said we would check out at 10, but he opened the door again at 9:00 and asked if we were ready to leave. He knew we were going to check out but he still urged us. It was so weird. This is a hotel experience I have never experienced in my life.

When checking in, the front desk said that we would be upgrading our room type, which would be larger and on a higher floor than the originally booked family room (the original room was on the 2nd floor, with 3 bedrooms and 3 large beds, and it was upgraded to the 12th floor, with 3 bedrooms, 2 large beds and 2 small beds). As we arrived after 11pm, and based on our experience of room upgrades in other hotels, we agreed to the hotel's arrangement without asking too many questions and even expressed our gratitude. In fact, this is not an "upgrade" but a "downgrade"! First of all, the hotel facilities are very old. The room which costs 1,000 yuan has a musty smell, the wash basin has stains, and there are traces of repairs on the wall. Other facilities are also very old. Judging from the decoration style, it seems to be more than 10 years old? It was not renovated in 2019 as shown on the page, and it does not even meet the standards of a 4-star hotel. Secondly, discovering that a house is extraordinary is not an upgrade but a downgrade! First, a large bed was changed into two single beds, then the room I moved to no longer had the original balcony, and finally I found on the product page that the area of ​​the house I originally booked was actually the same as the area of ​​the room I moved to! So the front desk staff was lying! But considering it was already early in the morning, I was too lazy to worry about it and just wanted to rest quickly. As a result, the room was extremely noisy. We didn't use the air conditioner, but the air conditioner was outside the room with 2 single beds. The noise from the next room kept affecting our rest and was extremely loud! This can be tolerated! After all, we can't interfere with other guests' rights to use air conditioning! But we found that there was another kind of noise coming from the corridor outside the hotel. It seemed to be the sound of equipment on the roof. The sound was very loud and directly penetrated into the bedroom with two single beds. The air conditioner next door was turned off, and the noise from the equipment became more obvious. I couldn't fall asleep, so I contacted the front desk. They came up and listened to it symbolically, saying that the sound of the device was like that and couldn't be fixed. They also said, "You can't hear it when you fall asleep!" The problem is, the noise kept us awake! In fact, the hotel still had rooms available at that time. If the hotel had any sense of service, they could have offered to change our room, but they never did. We didn't mention changing rooms because it was too late and we didn't want to trouble the hotel, so we just asked if there was any way to deal with the noise, such as what device it was and whether it could be turned off? But the hotel can't even show the right attitude. Moreover, the hotel knew about the noise problem, but never thought of "solving" it! So I can only give a perfunctory response to the guests! Finally, breakfast is 48 yuan per person, with only 3 side dishes, few food varieties, and the taste is extremely average. The high price does not match the quality! I don't usually leave comments easily, this is the first time I give a bad review! The difference is: 1. The hotel lowered the room standards without permission! 2. The room facilities are old and the room hygiene is not up to standard! 3. The room is very noisy, affecting sleep! 4. The bedding is not clean enough, and there seem to be bugs in it! 5. The staff lied! 6. The hotel introduction page says that it was renovated in 2019, but the actual situation is completely inconsistent! 7. Does not meet the standards of a 4-star hotel. 5. The quality of breakfast is extremely poor! By the way, when I checked out, I found a sign at the hotel front desk saying that if you give a good review, you will get a doll. So are the high positive reviews for the hotel all fake?

Let's talk about the advantages first: Zhuhai's landmark building, convenient transportation, garden-style environment, very good ~ open the balcony door to enjoy the beautiful scenery Let's talk about the disadvantages: I don't know how to adjust the shower water, it's hot and cold, and it doesn't work to change the overhead shower, so I just took a shower; on the morning of the check-out day, there was a waiter knocking on the door to clean up, which can actually be avoided. After all, you have to check out, you can check the check-out situation on that day first If you like parks, you can come and stay, it's still okay overall