The language of Hengqin and Kun apartment in Zhuhai Reviews

Name: The language of Hengqin and Kun apartment in Zhuhai
Address: 2336, Block D, Zhongye Shengshi International Plaza, Fulin road, Hengqin, Zhuhai, China, Shop No. 02, Building E, MCC Shengshi International Plaza, 167 Hong Kong Macau Avenue (Intersection of Hong Kong Macau Avenue and Metropolitan Road), Mainland, China
Rating: 4.2

The language of Hengqin and Kun apartment in Zhuhai

2336, Block D, Zhongye Shengshi International Plaza, Fulin road, Hengqin, Zhuhai, ChinaView Hotel Details

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The language of Hengqin and Kun apartment in Zhuhai Guest Reviews

4.2/5

324 review

Verified reviews

Location4.2

Amenities4.2

Service4.3

Cleanliness4.2

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All reviews(324)

Positive reviews(293)

Reviews with photos/video(90)

Large rooms(36)

Awesome amenities(20)

Many amenities(13)

Has facilities for children(3)

Loved the night views(3)

Well decorated(2)

Luxurious(2)

Negative reviews(31)

SUNGHYUN

City Deluxe Room - Mountain-View (Double bed) (Building a)

Stayed in Aug 2023

Solo travelers

10 review

1.0/5

Posted on Aug 20, 2023

It's Terrible. Don't book. it's not a hotel or apartment. Just a vacant room. I will never recommend to others. To Trip Manager Please cancel this hotel registration.

Paulo Covas

Deluxe Duplex Room - 1-Bedroom, City-View (Building a)

Stayed in Apr 2022

Couples

6 review

2.2/5

Posted on Apr 4, 2022

This is an honest review: ＞ After we arrived the hotel’s address announce in Trip.com of our booking, we need to call to 5 different mobile numbers to understand where is the room we just booked. ＞ Only after more than 1 hour complain near the reception lobby, showing the photos of our duplex room and all the pictures were announced in the website, appears the responsible explaining that our reservation is in another building around 500 meters away… ＞ MISLEADING INFORMATION.

Response from Property: I'm very sorry that I didn't give you a satisfactory check-in inspection. Because you are a foreign friend, our hotel staff can't speak English. There is a language communication problem between the two parties. After you make a reservation, we will communicate with Ctrip's customer service and provide Provide the hotel contact information to the platform, let you contact us before check-in, add WeChat. But I haven't waited for your reply. The hotel can open general tickets and special tickets, please contact us if necessary

Guest User

Deluxe Duplex Room - 1-Bedroom, City-View (Building a)

Stayed in Apr 2022

Business travelers

7 review

4.0/5

Very Good

Posted on May 16, 2022

Really good location , calm and relaxing, some restaurants nearby and parking is 50RMB a day

Alejandro04

City Deluxe Room - Mountain-View (Double bed) (Building a)

Stayed in Aug 2022

Couples

20 review

4.0/5

Very Good

Posted on Aug 14, 2022

It was very comfortable and there are a lot of good restaurants nearby. The service is good although they could put in a bit more effort when cleaning.

TK123

Deluxe Duplex Room - City-View (2 beds) (Building a)

Stayed in Jul 2023

Family

61 review

5.0/5

Outstanding

Posted on Sep 21, 2023

Good location Friendly staff

Guest User

Deluxe Duplex Room - City-View (2 beds) (Building a)

Stayed in Feb 2023

Family

2 review

5.0/5

Outstanding

Posted on Feb 20, 2023

The location is good. It's just 12-13 taxi rides away from Chimelong. The environment is good and hygienic. It's very quiet to sleep at night. The boss thoughtfully brought you breakfast, and decided to stay another night. High praise

Original TextTranslated by Google

Response from Property: Yisheng Wisdom can issue general tickets and special tickets. Yisheng Hotel solemnly promises 1. If you find that the room hygiene does not meet your requirements within 10 minutes of check-in, you can go through free check-out procedures at the front desk, and contact the customer service platform for a full refund of the order fee 2. In hot summer, you can contact customer service in advance to turn on the room air conditioner when you check in on the same day. 3. If the hotel service attitude is not good during the check-in period, you can contact the hotel to complain or Ctrip to give feedback. The hotel will refund 50 yuan in cash. 4. Kunzhiyu Hotel 3 minutes walk from Hengqin Port, 10 minutes drive from Ocean Kingdom, self-driving friends can park on the third floor, 2 minutes walk to Hengqin Commercial Plaza for dining, 8 minutes walk to Legendary Pangdu Plaza for shopping and watching movies For seafood, you can go to Wanchai Seafood Street, pay attention to bargaining and go to the seafood stalls in Hengqin Town. Your praise, our apartment will work harder to provide better service. Thanks

V.K.W.N

Deluxe Duplex Room - City-View (2 beds) (Building a)

Stayed in Aug 2022

Family

2 review

1.2/5

Posted on Aug 16, 2022

Horror apartment The whole house is dusty Not cleaned at all Poor Poor Poor Poor Poor Poor

Original TextTranslated by Google

6/7

Response from Property: Dear, if it’s really bad and it’s not cleaned, 1. You can check out and get a refund. 2. You can change the room with the front desk. There’s no need to wrong yourself.

Anonymous User

Deluxe Duplex Room - 1-Bedroom, City-View (Building a)

Stayed in Dec 2022

Business travelers

7 review

1.0/5

Posted on Dec 10, 2022

The room is very dirty, and the service attitude of the person at the front desk is very bad. Although the hotel is big, it is really bad. It is the worst hotel I have ever seen

Original TextTranslated by Google

Response from Property: I am very sorry that I did not give you a satisfactory check-in experience. I was not satisfied at the time, so you can check out, or you can ask our hotel to change the room.

Anonymous User

Featured Couples'Deluxe Room (Double Bed) (Building A)

Stayed in Jun 2022

Couples

7 review

1.0/5

Posted on Jun 18, 2022

🔔Service: The attitude of the cleaning aunt is very bad, and she is not sure whether there are guests in the room, so she enters the room at will, without knocking on the door, and even makes faces behind. 🚗 Transportation: Transportation is just taking a taxi, the neighborhood is desolate and needs to be developed.

Original TextTranslated by Google

Response from Property: I am very sorry that I did not give you a satisfactory check-in experience. Our hotel will definitely strengthen personnel training, increase service awareness, and improve service levels. Thank you for your feedback.

Anonymous User

City Deluxe Room - Mountain-View (Double bed) (Building a)

Stayed in Dec 2021

Travel with friends

3 review

1.0/5

Posted on Jan 9, 2022

Location: It's too hard to find, don't drive, stay with the port, it can kill you. Price: It's not expensive, because the whole building is full of accommodation. It is estimated that a boss has divided many store names and posted them online. Service: There is really no service at all, just like a 50-yuan hotel on the street, Environment: The environment is fine. Because it is close to Macau. Some room types also cost 50 yuan more because they can see the night view of Macau (my friend booked about 170, I booked about 230, the room type is the same, and I asked Ctrip for a refund). Amenities: Except the bedding is relatively old. , others are ok. Overall evaluation: Some of the positive reviews are estimated to be due to the free 30 yuan parking fee. Next time, I would rather stay away. I will not live. Really can not. The front desk is a man (not counting the front desk)

Original TextTranslated by Google

Response from Property: I am very sorry that I did not give you a satisfactory check-in inspection, and thank you for your feedback. We will definitely strengthen more detailed services. The hotel can open general tickets and special tickets, please contact us if necessary

Guest User

City Deluxe Room - Mountain-View (Double bed) (Building a)

Stayed in Oct 2021

Family

3 review

5.0/5

Outstanding

Posted on Oct 16, 2021

The hotel near Hengqin Port is very convenient for customs clearance. There is a parking lot downstairs, and the price is very affordable. It is also close to Chimelong Ocean Kingdom. It is a good choice to book this hotel when you go to Chimelong Macau. The room is very large and has floor-to-ceiling windows. The high-rise landscape is good. You can go to Hengqin for breakfast.

Original TextTranslated by Google