Wenhua Hotel

Wenhua Hotel Reviews

Wenhua Hotel

Building 34, No. 103 Next to Boya Hospital, Wanjiachangye Road, China Resources, Xinxiangzhou, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
Wenhua Hotel
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Wenhua Hotel Guest Reviews

4.5/5
Good
186 review
Verified reviews
Location4.4
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(186)
Positive reviews(170)
Reviews with photos/video(29)
Classy environment(14)
Great value for money(12)
Easy to get around(11)
Convenient parking(9)
Friendly front desk staff(9)
Many dining options(6)
Near shopping area(3)
Convenient for shopping(3)
Negative reviews(16)
Fritz08
Qingxin Double Bed Room
Stayed in Feb 2024
Family
41 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Very clean and easy to check in and out. Friendly staff and helpful with belongings.
Response from Property: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you.
Guest User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 4, 2024
I saw it when I was on a business trip nearby. The hotel is quiet and elegant, the service is warm, and most importantly, there is a super large projection. It is super convenient to eat and shop around. It is worth a try
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Shendushishuiyuan
Elegant Queen Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 3, 2024
A friend came to Zhuhai for fun, and I booked this hotel for him. It's near my home, the hotel environment is OK, it's newly opened and the decoration is quite new in all aspects, the price is not expensive, I will come again next time.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Elegant Queen Room
Stayed in Apr 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Apr 14, 2024
The location of the hotel is good. There is a street nearby with many restaurants when you walk there, but the hotel is on trip. The price on the .com platform is not too favorable. It would be better if the hotel offers more discounts.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your visit. The hotel is located next to the New Xiangzhou China Resources Vanguard, with complete surrounding facilities, convenient transportation, and free parking. We will continue to uphold the service concept of working hard and providing attentive service. We look forward to your visit again and reviewing our progress. I wish you a happy day!
Guest User
Qingxin Double Bed Room
Stayed in Oct 2023
Family
1 review
1.0/5
Posted on Oct 2, 2023
If you can accept the environment of the guesthouse, you can book it. The price of 300-500 is really not worth it. It is too shabby.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Thank you for staying at the hotel and giving us your feedback. We are very sorry that this stay did not meet your expectations. We sincerely hope to contact you to learn more details so that we can make corresponding improvements. The hygiene of our store has always been handled in accordance with the company's procedures. The store will review the store manager and improve the training of the room service staff. We are deeply sorry again! I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Wupozi
Qingxin Double Bed Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 11, 2024
This hotel is excellent, with a very high cost performance ratio. I give it a thumbs up! The hotel is very comfortable and quiet. All the facilities in the room are very clean and refreshing. The service is thoughtful and the waiters are polite. Hot water is available 24 hours a day. The air conditioner in the room is very warm. I will choose this hotel again when I come to Zhuhai next time.
Original TextTranslated by Google
Response from Property: Good! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Melfice109
Qingxin Double Bed Room
Stayed in Jul 2023
Business travelers
16 review
2.2/5
Posted on Jul 21, 2023
I will never stay in this hotel again. The decoration is old, broken, and smelly. The toilet seat is rotten, the wash basin is cracked, the wardrobe is inexplicably placed in an unreasonable position, and the smell inside is stinking when I open it to take out the hanger. The kettle has been used to cook food, and there are traces of sticking to the pot, and a greasy smell. The only clean thing is the bed, Amitabha, I can sleep until dawn, if it is not the company that restricts the accommodation standard, and the hotels in Zhuhai City take the opportunity to raise the price during the summer vacation, I don’t want to stay in such a bad hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Thank you for staying at the hotel and giving us your feedback. We are very sorry that this stay did not meet your expectations. We sincerely hope to contact you to learn more details so that we can make corresponding improvements. The hygiene of our store has always been handled in accordance with the company's procedures. The store will review the store manager and improve the training of the room service staff. We are deeply sorry again! I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Elegant Queen Room
Stayed in Jun 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 22, 2023
The hotel is easy to find, close to the high-speed rail station (Mingzhu Station), and it takes 5 minutes by taxi. I booked a special room without a window, but it was okay overall. The bath towels in the hotel are packaged, disposable, which gives people a good feeling.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
lijingrr
Elegant Queen Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 4, 2023
Well, the environment is good, the transportation is convenient, and there is a food street right outside, which is very convenient
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you!
Guest User
Elegant Queen Room
Stayed in Oct 2023
Family
2 review
2.2/5
Posted on Oct 5, 2023
The bathroom is so dirty and disgusting, whether it is the wash basin, toilet or shower room, they are all very old and dirty. I dare not go to the toilet. I am several hundred degrees myopic and can still see the dirt without glasses.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Thank you for staying at the hotel and giving us your feedback. We are very sorry that this stay did not meet your expectations. We sincerely hope to contact you to learn more details so that we can make corresponding improvements. The hygiene of our store has always been handled in accordance with the company's procedures. The store will review the store manager and improve the training of the room service staff. We are deeply sorry again! I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Elegant Queen Room
Stayed in Sep 2023
Couples
1 review
1.0/5
Posted on Sep 30, 2023
The door hinges in the room were broken, there was no dry and wet separation in the toilet, the hygiene was extremely poor, there were black water stains everywhere in the toilet, crawling insects and blood stains were found on the walls of the room, there was a * on the back of the bed, and the air conditioner was not cool
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Thank you for staying at the hotel and giving us your feedback. We are very sorry that this stay did not meet your expectations. We sincerely hope to contact you to learn more details so that we can make corresponding improvements. The hygiene of our store has always been handled in accordance with the company's procedures. The store will review the store manager and improve the training of the room service staff. We are deeply sorry again! I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Elegant Queen Room
Stayed in Sep 2023
Solo travelers
3 review
1.0/5
Posted on Sep 21, 2023
The room is in very poor sanitary condition. The air conditioner smells very strong. It doesn't cool. The bed is also wet, so I can't sleep at all. It will also affect my health. The front desk customer service is even more problematic. They don't know how to issue invoices. They issue the wrong invoices. I heard it wrong. I asked for a normal invoice but they didn't issue it properly. They are unreasonable. I will not stay here again next time. The experience is very bad. Every point is too much.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Thank you for staying at the hotel and giving us your feedback. We are very sorry that this stay did not meet your expectations. We sincerely hope to contact you to learn more details so that we can make corresponding improvements. The hygiene of our store has always been handled in accordance with the company's procedures. The store will review the store manager and improve the training of the room service staff. We are deeply sorry again! I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Qingxin Double Bed Room
Stayed in Aug 2023
Business travelers
32 review
4.0/5
Very Good
Posted on Aug 23, 2023
The room is a bit old, clean, big enough, in the city center, Xiangzhou District, convenient transportation! Easy to get in and out! The hotel staff has a good service attitude! Check-in is fast.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you!
Anonymous User
Twin Room
Stayed in Feb 2023
Family
20 review
2.7/5
Posted on Feb 20, 2023
The environment is average, the room is small and shabby, the washbasin in the bathroom is behind the door and must be closed to use, the towels don't even have trimming... The hygiene is not satisfactory, the washbasin and toilet seat are black, a bit scary, there are many mosquitoes, lying on the bed makes me itchy all over, I don't know if it's mosquitoes or bugs... The sides of the bed are very soft and it's easy to slide down... Except for the good service attitude of the front desk guy, I am not satisfied with the rest...
Original TextTranslated by Google
Response from Property: First of all, thank you for your careful review. We have shared the problem you reported to the relevant department of the hotel. Please allow us to express our sincerest apologies to you. During your stay in the hotel, we will strive to provide you with better service. Please believe that we want to do more for our guests. We hope to invite you to experience again in the near future and provide you with better service. Once again, we express our deepest apologies for the inconvenience caused to you. I wish you a happy life!
Guest User
Elegant Queen Room
Stayed in Feb 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Feb 19, 2023
I've been there many times. The room is clean, tidy and beautifully decorated! The new front desk lady is super nice. She upgraded our room knowing that we have been there many times!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you!