Guest User
December 19, 2024
This is the worst Atour I've ever stayed in. The service is bad, the hygiene is bad, and the environment is bad. I ordered takeout at night and called the front desk but no one answered. I asked for two facial cleansing sets, one was available and the other was out of stock. If I were responsible, why didn't they check the inventory in time? The sound insulation is also ridiculously poor. I was woken up by noises outside early in the morning. I could hear the stools being moved downstairs clearly. I will not choose this hotel next time. I hope those who plan to book here will choose carefully. It was a very bad stay experience
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