Hotel Europe

when I searched for a hotel in Zermatt they came up as they are in Zermatt. When we got to Zermatt and call the hotel they told us they are 2 and 1/2 hours away. we got stock in Zermatt in the cold. They were very rude and didnt help us and charged us full amount. worst travel experience ever

Nice hotel in a good location in a charming village with amazing views.

We stayed three nights to explore the Zinal / Grimentz ski area. The hotel was a great base, centrally located in the village. The boot room to the side of the hotel means you are right on the slopes, by the sledging hill and can access the main lift very easily. Large spacious boot room with a locker for each room with boot driers. The male receptionist was very welcoming and friendly, answering all questions very well. We had a double room with a single bed for our 12-year-old son, which was a bit cramped as we left the booking too late, so we will be booking a triple room next time. The room is nothing fancy, but fitted our needs perfectly. Small balcony with lovely mountain views and we enjoyed watching the piste bashers at night preparing the pistes. Good shower and plenty of storage. Breakfast was good: cereal, fruit, bread, ham, cheese, eggs etc. We had booked half board, but the restaurant menu was so good we ate off it for the other two nights. The restaurant is also open to the public and has a good variety. Delicious pizzas and the meat fondue was a real treat with venison, beef and lots of homemade sauces. The hotel is right in the centre of the village, beside a well-stocked supermarket and near bars for apres ski. We tried the spa one night: jacuzzi, steam room and hammam, but it is not suitable for kids, so went to the public pool another night instead. There is long-stay parking across the road, which was handy. Thank you for a lovely stay and we hope to be back soon.

Great location to ski lifts and staff was friendly and helpful. Restaurant was good for dinner and breakfast was included. Spa was nice as well. Loved the balcony view of mountains.

We wish to thank Benoit and his great team for their great care and support during our stay. We we're in a difficult situation when we arrived and Benoit and his team of colleagues went out of their way to help us through. A warm and heartfelt thank you from us to you with hope to see you again. Yours sincerely, Vera and Henrik

Very close to station and decorated outside with flowers, this hotel is amazingly beautiful. Extremely friendly staff who go above and beyond expectations and proud to be owning a historic place. I had a great stay and looking forward to another visit in the near future.

Clean and beautiful boutique hotel with rooms that fit up to 4 people. Excellent location with good restaurant onsite. Friendly staff.

We had an amazing three night stay over Christmas. Shopping center next door for those quick items you need to pick up. Free bus service for all towns located in the Valley. Local Chapel with spectacular artwork. Ski slopes are 3. Min walk away to the gondola. Mr Benny and the rest of the staff were incredibly helpful and knowledgeable on how to maximize the experience. If you are looking for that post card experience, Hôtel Europe’s views and hospitality live up to expectations. Can't wait to go back.

It's a good hotel to stay if you are staying for ski