Zoetermeer Hotels with Wi-Fi

The staff is very friendly and makes every effort to make it pleasant for its guests. Beautiful view from 4th floor. 1 min is no window that can be opened further and no.

Nice centrally located hotel, staff are friendly. Our room was tropically hot when we entered, air conditioning could not be turned on due to resource cuts according to the receptionist. Understandable, but really not pleasant, she was very friendly but otherwise not helpful. So heating was set to tropicana / sauna, after which we quickly fled outside in the hope that our room would cool down quickly with the window open. Ladies from the restaurant/bar were spontaneous and chirpy. Mattress was wonderfully firm, spacious and clean bathroom. We slept well, although we could hear that some doors of our neighbors (and our own, by the way) had to be pulled shut hard, otherwise they wouldn't close.

There were no allergen info signs at the breakfast buffet, despite having informed staff of mine. I was not aware of any list being available nor offered one, not all food-staff were aware of the ingredients in their offered foods. Despite asking I ended up eating bread with walnut, and needed medication. When my local friend tried to file a complaint with the manager he was told to 'let it go, we can't help you with this anymore' as it was my check-out day, before being removed from the premises. Also the initial room they had reserved for me had black mold and peeling ceilingpaint in the bathroom. Upon notifying reception I was moved to another room. The staff, particularly housecleaning, were incredibly sweet, friendly, and helpful. On my side of the hotel, I could not hear the trains.