Ibis Zurich City West

Ibis Zurich City West Reviews

Ibis Zurich City West

Schiffbaustrasse 11, District 5-Industriequartier, Zurich, Canton of Zurich, 8005, SwitzerlandView Hotel Details
Ibis Zurich City West
Ibis Zurich City WestIbis Zurich City WestIbis Zurich City West
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Ibis Zurich City West Guest Reviews

4/5
Very Good
44 review
Verified reviews
Location4.0
Amenities3.7
Service4.0
Cleanliness4.3
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All reviews(44)
Positive reviews(43)
Reviews with photos/video(5)
Clean and tidy(12)
Friendly staff(9)
Awesome stay(8)
Great location(6)
Negative reviews(1)
Salina Manaf
New Sleep-Easy Concept Twin Room
Stayed in Feb 2025
Travel with friends
3 review
4.0/5
Very Good
Posted on Feb 10, 2025
10-15 mins by Uber from the train station. The hotel was clean. The reception was friendly and helpful.
Response from Property: Dear Salina Manaf, Thank you for your feedback! We're glad you found our hotel clean and our reception team friendly and helpful. The 10-15 minute Uber ride or tram ride from the train station makes it easy to reach us, and we hope you had a great stay. Looking forward to welcoming you again!Best regards,Julia P., Deputy Manager
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Guest User
New Sleep-Easy Concept Twin Room
Stayed in Jan 2025
Couples
9 review
3.7/5
Posted on Jan 19, 2025
No kettle, no fridge. 15 min away from the central station. Attached to Novotel hotel, it’s very strange. Very small bathroom. Staff are nice
Response from Property: Dear Guest,Thank you for your feedback. In Switzerland, kettles and fridges in rooms are typically amenities offered in 4-star or superior hotels. However, at ibis, we provide a kettle in the lobby for all guests to use. Additionally, fridges can be rented for a small fee, or our reception team would be happy to store items for you in the back office. We’re glad you appreciated our friendly staff, and we hope to welcome you again in the future!Best regards,Julia P., Deputy Manager
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Guest User
New Sleep-Easy Concept Twin Room
Stayed in Oct 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Jan 16, 2025
Good location, decent cleanliness and services. Room is pretty small though but given city centre, acceptable.
Response from Property: Dear Guest,Thank you for your kind feedback regarding our location and services. We appreciate your understanding of the room size, which is typical for city center accommodations. We hope to welcome you back to ibis Zurich City West in the future.Best regards,Julia P., Deputy Manager
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Eray
New Sleep-Easy Concept Twin Room
Stayed in Dec 2024
Travel with friends
2 review
3.0/5
Posted on Dec 31, 2024
Room was very cold.because Air conditioner was not working as hot air.
Response from Property: Dear Eray,Thank you for your feedback regarding the temperature of your room. We regret any discomfort caused by the air conditioning system. Your comments are valuable to us as we strive to enhance our guests' experiences.Best regards,Julia P., Deputy Manager
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Brave-heart
New Sleep-Easy Concept Twin Room
Stayed in Aug 2024
Travel with friends
11 review
4.2/5
Very Good
Posted on Aug 29, 2024
Good location and nice and friendly staff and good breakfast
Response from Property: Dear Brave-heart, thank you for your positive feedback! We are delighted that you enjoyed our convenient location, friendly staff, and delicious breakfast. We look forward to welcoming you back soon. Best regards, Julia P., Deputy Manager
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Agustina Gunawan
New Sleep-Easy Concept Triple Room
Stayed in Dec 2023
Family
2 review
3.0/5
Posted on Jan 2, 2024
Room size ok for 3 adults But cleanness big no They don’t clean the floor because still left garbage on floor in next day No amities like toothbrush shower cap flipper , only shower gel
Response from Property: .
Guest User
Room With 1 Double Bed (63x79 Inches[160x200 Cm]) , New Sleep-Easy Concept
Stayed in Dec 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Was clean and convenient
Response from Property: Dear Guest,Thank you for your kind words regarding the cleanliness and convenience of our hotel. We are delighted to hear that you had a pleasant stay with us.Best regards,Julia P., Deputy Manager
MarkusB
New Sleep-Easy Concept Twin Room
Stayed in Dec 2024
Couples
19 review
4.5/5
Great
Posted on Dec 15, 2024
All good, will book again
Response from Property: Dear MarkusB,Thank you for your positive feedback. We are thrilled to hear that you had a satisfactory experience and look forward to welcoming you back on your next visit.Best regards,Julia P., Deputy Manager
Guest User
New Sleep-Easy Concept Double Room
Stayed in Dec 2023
Couples
7 review
4.0/5
Very Good
Posted on Dec 11, 2023
Room was facing the tram and it was very disruptive to our rest. We kept waking up multiple times in the night.
Response from Property: .
Guest User
New Sleep-Easy Concept Triple Room
Stayed in Oct 2023
Family
2 review
4.0/5
Very Good
Posted on Oct 19, 2023
We just have 1 bottle water free in 1 room for for 3 person, even we stayed for 3 night...only in the first night we had 1 bottle water free..We suggest that if posible give 1 bottle water for 1 person everyday/night...and the tissue just 1 box only 1 time for 3 nights staying. Thank's for cooperation The other fasilities is ok..
Response from Property: Thank you for your feedback!
Pikachuuuuuu
New Sleep-Easy Concept Double Room
Stayed in Apr 2023
Business travelers
13 review
3.0/5
Posted on Apr 15, 2023
The hotel has a simple design, everything look clean and minimalistic, the hallway is looking like a prison. The air flow of the hotel is so strange. When anyone open their hotel door or close. You will also feel/hear it inside the room every hour. The hotel room does not include any mini bar, fridge, kettle. I first checked in and got a room in 2nd floor. But when i opened the door, it has very strong cold wind blow to me from inside to outside for 5 seconds, I am not going to explain this in here, you can interpert yourself. I went to change the room to 3rd Floor. I found there are so many kid palm mark on the window glass, meanwhile the bathroom sink suddenly has water leaking issue. So i changed the room again. After that I got the other room it looks fine, only the shutter in the window is broken, I cannot switch it to be opened. But after 1 day, the card is no longer working, I went to chnage the card again. Then I found that cleaning service forgot to close the window. It provides only 1 combination gel for shower/hair wash. And the hair dryer is very poor. Good things are the stuffs are kind, and I could borrow the kettle by paying 20CHF deposit from the reception. *like come on it is only a kettle... * And you could borrow unbella for free.
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Response from Property: Thank you for your feedback!
Gg#1010
New Sleep-Easy Concept Twin Room
Stayed in Sep 2023
Travel with friends
4 review
4.5/5
Great
Posted on Nov 13, 2023
Clean and simple hotel. Enjoy the breakfast, its better than the hotel i stay in bern.
Response from Property: Thank you for your feedback!
Anonymous User
New Sleep-Easy Concept Double Room
Stayed in May 2024
Business travelers
24 review
4.0/5
Very Good
Posted on May 24, 2024
Location is near to company’s Hq.
Response from Property: Dear Anonymous User, we are delighted to hear that our hotel's location near your company's HQ was convenient for you. We look forward to welcoming you back soon. Best regards, Julia P., Deputy Manager
Chris
Room With 1 Double Bed (63x79 Inches) + 1 Single Bed (31x79 Inches), New Sleep-easy Concept
Stayed in Oct 2024
Travel with friends
9 review
4.0/5
Very Good
Posted on Nov 25, 2024
Great place
Response from Property: Dear Chris,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back.Best regards,Julia P., Deputy Manager
H Gilgen
Room With 1 Double Bed (63x79 Inches[160x200 Cm]) , New Sleep-Easy Concept
Stayed in Oct 2024
Solo travelers
16 review
4.0/5
Very Good
Posted on Nov 9, 2024
it was good
Response from Property: Dear H Gilgen, thank you for your positive feedback. We are delighted to hear that you had a good experience with us. We look forward to welcoming you back soon. Christophe B.General Manager
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