Inns in Illinois, United States

I was in town briefly for a memorial service for my sister-in-law so I was just looking for a nice, clean place to stay for a night. The Comfort Inn was perfect. The staff was very nice. They actually called me at 6PM to confirm that I was still planning on checking in. I told them I was tending to my personal business and had not had time to check in yet and they were great, saying I could check in anytime. The room was big, and clean. Fitness center was above average for a hotel. Since I had an early flight on Sunday morning I asked if I could use the treadmill earlier than 6AM and they let me which was so nice. Great location, restaurants near by. Just a nice place to stay with a great staff. Can't ask for anything else.

Stayed here on Christmas night 2020 with husband, 2 kids and a dog. Pros: 1) Good COVID precautions. The front desk was like Fort Knox with the plastic shield, the few staff we saw were masked, no breakfast, had to sign up to use the pool and were limited to 1 hour. Hotel in general seemed very clean. 2) Pet-friendly. We rarely stay at hotels with our dog, so we appreciated the option of a non-dump hotel with a reasonable pet charge (only $15/night). We did hear another barking dog in the room next to us, but the walls are thick enough that it wasn't disruptive. 3) Open, period, and on Christmas. We've worked holidays before, so we appreciate the work of the staff, especially in 2020. Cons: 1) No bedding for pull-out sofa. This was annoying. We sent our son to the desk to get it since it wasn't already in the room, and the receptionist informed him it was all being used in other rooms. So we had to use the bedspread from one of the other beds. 2) Unlocked side door and dog landmines/cigarette butts everywhere. Took the pup out in the morning, and it's clear there is no attention to detail on the side of the hotel (yes, I know guests should be responsible for the poo, but the hotel could at least put a cigarette butt container out there, or run a rake through the grass once or twice a week). More concerningly, I swiped my key to go back inside, only to discover that the e-reader wasn't activated and there wasn't even a locking mechanism in the door itself. In retrospect, that's very concerning from a security perspective. 3) Charged the wrong credit card. I presented a different card *at check-in* to the receptionist to charge for the stay, and instead she charged the card I used to hold my reservation. Called a couple days later to sort it out, and there were no charges at all to the one I gave to the receptionist. Staff needs to be retrained to make sure the correct card is charged. I don't go to hotels looking for complaints, but unfortunately the cons outweighed the pros in this case. Probably wouldn't stay here again, unless for another quick overnight.

No frills, nothing fancy here. Standard clean hotel close to I-80. It’s a place to shower, sleep, have some breakfast and leave. There is a gym, I don’t remember if there is a pool (in case you’re into that). Plenty of places to eat lunch and dinner, including a decent pub-style restaurant right across the parking lot. Prices are fair. Overall good stay.

We had a cancelled flight at O'Hare and needed 12 rooms for our group. American Airlines put us up at the Comfort Inn in Hoffman Estates. Pedro R was the man behind the counter and did a terrific job making us feel welcome. At 5:30 in the morning he gave me all the toiletries they had and we put them at our travelers doors because we didn't have our bags. Great job Pedro!

Stayed at this location prior to renovation, hotel has been completely transformed. Staff was polite and helpful, would recommend to anyone looking for a budget friendly hotel option in Joliet illinois.

Such great value for the price - clean, comfortable (better mattress than the Sofitel in Chicago 🤫) and the included breakfast was actually really good. We used the guest laundry last night - only one machine and dryer but was done within the hour; total cost for washer & dryer was $2.25 for one load which was about $8 cheaper than the big cities. Nearby restaurant Baby Bull was excellent and really well priced - don't be put off by the look of the building. Pontiac town itself is very charming. I'm considering staying another night.

Stayed at this location prior to renovation, hotel has been completely transformed. Staff was polite and helpful, would recommend to anyone looking for a budget friendly hotel option in Joliet illinois.

No frills, nothing fancy here. Standard clean hotel close to I-80. It’s a place to shower, sleep, have some breakfast and leave. There is a gym, I don’t remember if there is a pool (in case you’re into that). Plenty of places to eat lunch and dinner, including a decent pub-style restaurant right across the parking lot. Prices are fair. Overall good stay.

Stayed here on Christmas night 2020 with husband, 2 kids and a dog. Pros: 1) Good COVID precautions. The front desk was like Fort Knox with the plastic shield, the few staff we saw were masked, no breakfast, had to sign up to use the pool and were limited to 1 hour. Hotel in general seemed very clean. 2) Pet-friendly. We rarely stay at hotels with our dog, so we appreciated the option of a non-dump hotel with a reasonable pet charge (only $15/night). We did hear another barking dog in the room next to us, but the walls are thick enough that it wasn't disruptive. 3) Open, period, and on Christmas. We've worked holidays before, so we appreciate the work of the staff, especially in 2020. Cons: 1) No bedding for pull-out sofa. This was annoying. We sent our son to the desk to get it since it wasn't already in the room, and the receptionist informed him it was all being used in other rooms. So we had to use the bedspread from one of the other beds. 2) Unlocked side door and dog landmines/cigarette butts everywhere. Took the pup out in the morning, and it's clear there is no attention to detail on the side of the hotel (yes, I know guests should be responsible for the poo, but the hotel could at least put a cigarette butt container out there, or run a rake through the grass once or twice a week). More concerningly, I swiped my key to go back inside, only to discover that the e-reader wasn't activated and there wasn't even a locking mechanism in the door itself. In retrospect, that's very concerning from a security perspective. 3) Charged the wrong credit card. I presented a different card *at check-in* to the receptionist to charge for the stay, and instead she charged the card I used to hold my reservation. Called a couple days later to sort it out, and there were no charges at all to the one I gave to the receptionist. Staff needs to be retrained to make sure the correct card is charged. I don't go to hotels looking for complaints, but unfortunately the cons outweighed the pros in this case. Probably wouldn't stay here again, unless for another quick overnight.

Stayed here on Christmas night 2020 with husband, 2 kids and a dog. Pros: 1) Good COVID precautions. The front desk was like Fort Knox with the plastic shield, the few staff we saw were masked, no breakfast, had to sign up to use the pool and were limited to 1 hour. Hotel in general seemed very clean. 2) Pet-friendly. We rarely stay at hotels with our dog, so we appreciated the option of a non-dump hotel with a reasonable pet charge (only $15/night). We did hear another barking dog in the room next to us, but the walls are thick enough that it wasn't disruptive. 3) Open, period, and on Christmas. We've worked holidays before, so we appreciate the work of the staff, especially in 2020. Cons: 1) No bedding for pull-out sofa. This was annoying. We sent our son to the desk to get it since it wasn't already in the room, and the receptionist informed him it was all being used in other rooms. So we had to use the bedspread from one of the other beds. 2) Unlocked side door and dog landmines/cigarette butts everywhere. Took the pup out in the morning, and it's clear there is no attention to detail on the side of the hotel (yes, I know guests should be responsible for the poo, but the hotel could at least put a cigarette butt container out there, or run a rake through the grass once or twice a week). More concerningly, I swiped my key to go back inside, only to discover that the e-reader wasn't activated and there wasn't even a locking mechanism in the door itself. In retrospect, that's very concerning from a security perspective. 3) Charged the wrong credit card. I presented a different card *at check-in* to the receptionist to charge for the stay, and instead she charged the card I used to hold my reservation. Called a couple days later to sort it out, and there were no charges at all to the one I gave to the receptionist. Staff needs to be retrained to make sure the correct card is charged. I don't go to hotels looking for complaints, but unfortunately the cons outweighed the pros in this case. Probably wouldn't stay here again, unless for another quick overnight.