The hotel is in a great location in the city centre, within walking distance to tourist attractions and transport links. The reception staff were friendly and helpful and quickly resolved some minor issues I had. The room was reasonably comfortable, although the walls were very thin making it noisy. The cleaning service seems disorganised: I was only given a hand towel when I arrived that I think may have been used, and the cleaning staff barged into my room without knocking when I was on the toilet. Overall I think it's a good choice for short stays of one or two nights but I wouldn't want to stay longer.
Except that the lights have problems and keep flickering and turning off and that once the waiter made a mistake and once the waiter made a mistake and gave the electric key to two Sharif rooms with the same code and we were really shocked when a stranger entered the room in the middle of the night and the manager never apologized or even compensated us for anything. We didn't have any 😅🤣
The hotel has a great location, right next to Republic Square, and the Citywalk is very convenient. The hotel reception staff were friendly, the rooms were clean and spacious, the bedding was comfortable, there was plenty of hot water and heating, and the breakfast was plentiful, fresh, and delicious. Overall, a very good stay!
Wonderful hotel, close to Republic Square. All the sights of the center of Yerevan, shops, restaurants are within walking distance. The hotel is very nice, an authentic old building of Yerevan. Excellent rooms and service. Bar, restaurant, small swimming pool. Breakfast is quite varied. Of the minuses: insufficient lighting for shaving in the bathroom (but this is just a matter of habit).
The hotel is located in the very center. There are many cafes and restaurants around. There is a VTB ATM nearby, which is important for Russian tourists. The hotel itself has nice rooms. But if the windows overlook the street, it is a bit noisy.
Исторический отель, как Negresco в Ницце или Ritz в Париже. Десятки знаменательных людей, останавливающихся здесь. Очень уютно, тихо и размеренно. Небольшие, но очень комфортабельные номера. Приятное постельное белье. Шикарнейшие завтраки. Персонал выше всяких похвал- везде чувствуется забота и внимание. Локация- центральнее не придумаешь. Хочется возвращаться снова и снова.
A beautiful hotel, new, breakfast is chic, the proteins on the trees climb across the territory, in the summer you can swim in an open pool against the background of nature. I thought to what to get)) if only to the window for a card from the room to turn on the light, in the evening it is not visible, it is necessary to keep the door open to get the card there
Провела в отеле 5 ночей.Чисто,тихо-это правда.
Персонал отзывчивый.
Хорошая зона для загара,только не повторяйте моих ошибок и аккуратнее в местным солнцем,очень легко сгореть.)
Нравилось всё,кроме еды в ресторане,я отравилась на второй день странным куриным шашлыком,который был пережарен и состоял практически из одних костей((
Very Good
49 reviews
8.4/10
Price from
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9.4/10
Amazing
GGuest UserI’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
GGuest UserIt was the most comfortable hotel I stayed in Yerevan
1-Clean, hygienic, especially the bed
2-The front desk lady is super beautiful and the service is very meticulous
The boys on duty at night are also very good, help to call the car to the airport, because I am afraid that it is not safe to go out late at night, and send me out and send me to the car.
3- Order in the room, delivery speed is fast, and the price is a bit cheaper than the outside
4-The location is very good, in the community, quiet, 200 meters away from the underground passage is a medium-sized supermarket~ convenient
5- Convenient transportation, walking distance to all major attractions in the city
6- No check-in time, luggage storage is provided, the luggage will help to send to the room when the time is up
7-Breakfast time is longer, 8:00 to noon, more humane
TThomasvoyageA top-notch hotel, clean, delicious breakfast, comfortable bed, and truly wonderful staff. The only slight drawback is that it's a bit far from the center, especially on the return journey as the city is quite hilly! I loved my stay nonetheless.
Cchow fui ngoGreat location and good breakfast. However, there's only one lift, so expect some waiting. The hotel is undergoing renovations, which makes it a bit messy and dirty.Hopefully, it will look much better once the work is done.
I recently booked a private tour through hotel to visit Khor Virap, Noravank, Tatev Monastery and the Aerial tramway. While I appreciate the arrangement, I wanted to share some concerns about the experience.
The driver did not provide any information about the destinations and only drove us between locations. Additionally, he dud not wear seatbelt, which led to a police stop and issue a fine. This was quite unsetting for us. The trip was cost AMD 99000.00. The driver never offer or stop for lunch and break.
We hope the hotel will take this into consideration to ensure future guests have a safer and more comfortable experience.
GGuest UserThe hotel is very conveniently located near the Republic Square, and is within walking distance to the Grand Staircase and the Opera House. There are many restaurants near the hotel, so it's great for eating and shopping. I stayed for three nights and the soundproofing was pretty good. I slept very comfortably, but there was no kettle, which was a bit of a pity.
OOlgaArrived at 3 am. They put me in a room where someone was sleeping 😀 . About 30 minutes later they gave me a room. Everything is clean. No extra smells. The guys at the reception during the day are adequate. I wrote everything in advance, it is unpleasant to wait so much at night (for this I took off 1 star). In the room there is a minibar, tea and coffee, a kettle. A robe. In my room for two there was 1 tiny shampoo, 1 tiny shower gel and soap, a toothbrush. A room for two! It was possible to put this for two at least. Total: it takes about 25 minutes to get there by taxi for 1600 money. The bus is 2 km from the hotel. It is not the center. In general, I liked the hotel, good attitude, clean, large rooms. I recommend it. There is also breakfast, I did not try it. Oh! There is a terrace on the 7th floor, a gym.
Ddl6626Good location. Friendly staff. When I asked to change rooms, they showed me all the available rooms. Breakfast was not bad. It was noisy because it was under renovation and I couldn't get through the main entrance. Good location that could make up for all the shortcomings. Located right in front of Republic Square.
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