Posted on May 14, 2026
Taiyangbaba0608
Whenever I visit Gu'an, I always choose this hotel. The rooms are spacious, and the surrounding area is fantastic with plenty of dining and shopping options. Central Park is just across the street, perfect for a leisurely stroll after dinner – it's incredibly relaxing. The only downside this time of year is the abundance of poplar catkins, which can be quite annoying.
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Price per night from:KRW 90,375
Posted on Jul 9, 2026
susanThe transportation is very convenient. If you don't want to drive, you can take the high-speed train. The hotel offers a free shuttle service from Taizicheng High-Speed Rail Station, which takes only 10 minutes to reach the hotel, super convenient! The hotel staff are very friendly, always smiling, and very welcoming. Bottled drinking water is provided in unlimited quantities, and the room is very clean. There's also a small balcony where adults can enjoy a drink and the scenery, which is very pleasant.
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Price per night from:KRW 113,023
Posted on Jun 29, 2026|Garden Family Room
Guest User
Had a fantastic stay! The hotel staff were all incredibly professional and had excellent attitudes. The room was spotless and very tidy. The hotel breakfast was also delicious and offered a wide variety. There's a Chinese restaurant on the second floor where you can grab lunch and dinner.
The hotel's location is superb, very close to the Mountain Resort and other attractions. Right next to the hotel is a famous night market with a rich assortment of stalls. The restaurants nearby are also very comprehensive, offering a chance to try Chengde's local specialties.
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Price per night from:KRW 118,902
Posted on Jun 8, 2026
FrankBayThe views are fantastic! On the day of departure, the front desk even sent a text message with directions for driving there, which was incredibly thoughtful and considerate. It took about two hours to drive from Beijing to the hotel. We pre-registered our car and were able to park it in the parking lot. They even have fast-charging stations.
We also pre-booked the public hot spring and enjoyed the Eye Stone hot spring. The breakfast quality was also excellent. I highly recommend coming here for the experience!
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Price per night from:KRW 307,927
Posted on May 5, 2026|Family Suite
TangyuxiaonazhaThe service here was a bit of a letdown. While the facilities were actually better than the InterContinental I stayed at a couple of days ago, the service didn't quite measure up. I booked connecting rooms with king beds, just like before, but when I called ahead, they made all sorts of excuses about not being able to arrange adjoining rooms. The staff's communication skills definitely need improvement. Then, at check-in, they started talking about whether our room was facing the street or not, even though our suite clearly was. High-floor rooms facing the street are bound to be noisy at night, so I'm not sure what the staff was getting at.
The biggest rip-off was the breakfast. For such an average buffet, they still charged extra for children, and rooms including breakfast were hundreds more – definitely not worth it. I strongly advise against booking a room with breakfast. I thought the InterContinental's breakfast was bad, but at least they had a wider selection of pastries. Here, the breakfast was barely on par with a budget hotel; it was so bad I almost wanted to complain. The score reflects the facilities, not the breakfast – what a scam!
On a positive note, I want to specifically commend the housekeeping department. The housekeeping staff were all incredibly dedicated and conscientious. We only stayed one night and left early the next morning, but the housekeeping attendant patiently kept asking if we needed anything. Thumbs up to them!
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Price per night from:KRW 86,890
Posted on Aug 21, 2025
_ZFB886588****
An older hotel, but the facilities are still complete and the room was pretty clean. You can't expect too much from an old hotel. It's best to take a Didi (ride-hailing service) from the station; don't just jump into a shared ride, you might get ripped off. It's just outside the city wall, and I personally think staying here is more comfortable than inside the wall. Among the performances, only the iron flower show is worth seeing, but you absolutely need to get there early to secure a good spot, otherwise, you won't be able to watch. The commercial streets are all pretty much the same!
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Price per night from:KRW 61,193
Posted on Jul 3, 2026
ChuaocianuositaWhat I liked most about this stay was front desk staff An Xiaorui. She greeted me with a warm smile as soon as I walked in, and her voice was gentle and polite. The check-in process was very quick, so I didn't have to wait long. She also thoroughly explained details about breakfast, the elevators, and local transportation. When I had questions later, she was incredibly patient and proactively helped coordinate my requests, showing genuine care throughout. Her professional and heartwarming service significantly enhanced my stay, and I absolutely have to give a special shout-out to An Xiaorui!
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Price per night from:KRW 146,341
Posted on Jul 7, 2026
ConghuachchI chose to stay here for a professional photography trip, and all the amenities and services perfectly met my shooting needs. Upon arrival, the front desk swiftly and efficiently handled my check-in, proactively informing me about luggage storage and dedicated storage for large photographic equipment, which saved me a lot of preparation time. The room hygiene was impeccable; the large panoramic window was crystal clear and spotless, with no dust on the floor or surfaces, and the storage area was clean and dry, allowing me to safely store precise cameras, lenses, and other valuable equipment without worrying about dust damage. My butler, Sherry, was very familiar with the best local photography spots. She precisely tailored a full-day photography excursion plan based on sunrise, sunset, and tidal changes, guiding me through different shooting routes for coastal scenery, cultural architecture, wave close-ups, and night lights at various times. She provided exclusive services such as temporary equipment storage, early morning wake-up calls, borrowing simple blackout props, and leading the way to lesser-known wild spots, immediately adjusting the shooting schedule if the weather changed. Thanks to the efficient front desk reception, the clean and dust-free room, and Sherry's professional photography tour planning and dedicated equipment services, I successfully captured many satisfying works. I highly recommend it to photography enthusiasts.
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Price per night from:KRW 322,300
Posted on Jan 12, 2026|Superior Room (2 Beds)
Guest UserThis stay truly exceeded all expectations. As foreigners visiting Zhangjiakou in December for the first time for both travel and skiing, the overall experience couldn’t have been better — it was absolutely top-notch 👍.
From the moment we stepped into the lobby, we were greeted with a sense of warmth and genuine hospitality. The front desk staff were incredibly thoughtful and attentive. They immediately noticed that we were traveling with children and had quite a bit of luggage, and proactively offered assistance, which made us feel very well cared for right away.
The dining experience was equally impressive. Breakfast offered a wide variety of options to suit different tastes, and the availability of late-night snacks was a wonderful bonus, especially after a long day of skiing.
Overall, whether it was the attention to detail at the front desk, the comfort and quality of the accommodation, or the excellent food and beverage service, this hotel truly delivered on all fronts. It’s absolutely an ideal choice for families traveling with children, and we would highly recommend Atour to anyone visiting Zhangjiakou.
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Price per night from:KRW 74,260
Posted on Jan 7, 2026
TimLim
Bad check in service at front counter lady. Seems more occupied with her task than guest service. I have to call and request for our sofa bed to be open. Given we book and indicated a family of 4, unlike other hotels whom immediately arrange all additional required items such as toothbrushs, slippers, towels, water, etc. Here I have to call to request for each items.
The wifi doesn't work. I have to physically bring my laptop to the front desk for assistance.. and even that was not able to connect.
Breakfast, average as the food are abit hard - hard noodles, hotdogs, breads..
Only cons is location near to ski and restaurants but so are a few hotels nearby.
Free scheduled public bus shuttle to/fro train station, have to walk about 7 mins to the bus stop.
As a Hyatt member, this is the worse Hyatt Place hotels I stayed. I believe surrounding hotels will have better guest services and competitive price too.
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Price per night from:KRW 121,080