Super beautiful and sweet room. You have to hear a train rush in the night 2-3, but not really dramatic. The breakfast was almost empty and the coffee machine was not going, but it was possible to make it at the reception because they have a machine there. The lady behind the trees could check in as well as no German. We can't, however, english many certainly. If I book a hotel in DE, I would like a German-speaking person as a contact point for all cases. But € 100 for 2 people with breakfast and parking (10€) very good. Please return
Arrived late at night because of the immigration procedure, and luckily we booked this hotel. The location was only accross the terminal, you just need to walk approx 200meter. Check in was smooth but the staff was not friendly enough. We booked 2 rooms but it couldnt be on the same floor. Room and toilet was super clean, bed was comfortable, but for me the pillow was too soft. We love the breakfast so much. Not too mant selections but all taste good with good presentation. If you are arriving late at night this hotel is the best choice before heading to town.
The surroundings are relatively quiet, the room is clean and tidy. Two people checked in, and there was only one pillow and a small quilt at first. After calling the front desk, it was delivered quickly. Compared with the Holiday Inn I stayed in a few days ago, the elevator does not require a card, which is not safe enough, there is no electric kettle, and no USB charging port. So although it is a four-star hotel, there are areas for improvement in management details and decoration details. I guess it is also because it is quite old.
Everything is perfect ! Clean , comfortable, new. Simple to check in, modern equipment. In kitchen is everything, water you need! Please return. Perfect price-performance ratio
Very beautiful and quiet location in the forest right at the lake.
Deep garage costs 14 euros per night. What I have never experienced is that you have to pay 6 euros per day as a guest for the hotel's own swimming pool.
Room small (but clean), safe for 2 people too small. Breakfast offers little choice. Beautiful would also be a buffet in every place.
Ich habe mir jetzt sehr viele Kommentare durchgelesen und kann nicht verstehen, wie man dieses Hotel auch nur ansatzweise mit weniger als 4 Sternen bewerten kann ! Das Hotel ist klasse ! Sowohl die einzelnen Apartments in den außenstehenden Häusern ( welches wir gegen ein Zimmer im Haus problemlos tauschen konnten) als auch die gesamte Anlage, das Hotel, einfach alles! Hier hat sie der Inhaber so große Mühe gegeben und ein wirklich tolles Konzept bzw. eine tolle Anlage, auf die Beine gestellt ! Das Personal im gesamten Haus ist unglaublich nett und zuvorkommend ! Das Frühstück hat alles was man braucht und ist durchgängig frisch und vielfältig ! Egal ob Wellnesbereich , Außenanlage oder Zimmer, alles ist sauber und modern , man fühlt sich sehr wohl
! Wir reisen sehr viel durch die Welt und dieses Hotel hat ein super Preis-Leistungsverhältnis! Ps. Bei der Grösse der Anlage, kann es schon mal
vorkommen, dass man kurz warten muss oder der Frühstücksraum etwas voller ist, so etwas als „schlecht“ zu bewerten, ist für mich nicht nachvollziehbar! Vielen Dank an das gesamte Personal und den Inhaber, für das schöne Wochenende!
Good location, clean and tidy room, although not large, but very warm configuration, electric kettle, USB charging port, breakfast included, good quality breakfast, elevator card required. Stayed for three nights, on the third day put up the cleaning sign, but still did not come to clean
Very helpful staff at the reception, who also help on the phone! This is how I received, for example, a water cooker on request and the information I needed. Since I had to do in the area, the location was ideal for me. There are few free parking places around the hotel, so it is better to book a parking place there, if necessary in the deep garage.
We recently booked four rooms at this hotel in Berlin. To our disappointment, we were informed upon arrival that early check-in would cost a surcharge of 50% of the room rate, while we had never been informed of this by telephone in advance. We called three times and were not told about these additional charges during each call. After a long journey of 7 hours from Rotterdam, this was an unpleasant surprise. In addition, an additional charge was requested for everything. We request the management to communicate more transparently about such charges!!
The service was in a effort at check-in, but because of poor German knowledge it was insufficient. It is very bad if you get a yes to a question as a answer, but it is not exactly the fact. Unfortunately, we did not receive any clarifying answer from the German staff on a further request.
And 35,- € or even 30,- € with discount are inappropriate for the evening buffet, as some foods have very poor quality.
Very Good
63 reviews
8.2/10
Price from
SGD 125
per night
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8.7/10
Very Good
GGuest UserFrom the airport or nearest railway station it is a long walk and is very difficult if you are with kids or have luggage. The lady at the reception was least friendly but that was more or less expected.
GGuest UserThe hotel has come in the years. On the hall the interpretation was broken and thus an accident source. At the pad beds the tension was down from the underground. Fees are charged for the hotel's own parking. We will not book this hotel again. It is not recommended to continue.
GGuest UserArrived late at night because of the immigration procedure, and luckily we booked this hotel. The location was only accross the terminal, you just need to walk approx 200meter. Check in was smooth but the staff was not friendly enough. We booked 2 rooms but it couldnt be on the same floor. Room and toilet was super clean, bed was comfortable, but for me the pillow was too soft. We love the breakfast so much. Not too mant selections but all taste good with good presentation. If you are arriving late at night this hotel is the best choice before heading to town.
GGuest Userfare price, two bus stops away from the airport. But I was disturbed twice in a morning. In the previous evening, I asked for a hair dryer (which I should have one in the room but I didnt). The staff said he would send one to my room but he didnt. Until the next morning, a staff loudly knocked my door asking if I need a hair drying. I was shocked and waked up. I was in the room getting ready before checking out, a staff suddenly open my door. She DID OPEN my door. May be aiming to clean my room. I feel insucured.
LLIANGHotel location is very good, right at the entrance of the train station, the train station has supermarkets and restaurants. There is a swimming pool and sauna on the ninth floor of the hotel, which can eliminate the tiredness of the journey. Breakfast is better, pure Western food, there is no way for students who can't accept it.
HhighteasheepOpposite the hotel is the train station, as well as a large supermarket and shopping mall. The most important thing is that most restaurants are open on Sundays, which is very convenient. The hotel rooms are innovatively decorated, with a courtyard-like layout, and offer a wide variety of breakfast options. There are plenty of parking spaces in the underground parking lot, 15 euros per day, and it feels very safe. There is also space to park outside.
LLucien P. FantkeFantastic location. Friendly service. Good breakfast. But: internet super slow if working at all. No flexibility in bike rental. Staff tried to be helpful but wasn’t very knowledgeable in certain areas. Free welcome apples were a nice touch. Room itself could have been cleaner. Broken outside window. Tv not properly working due to internet issues. Water wasn’t refilled. Had to ask for refill during our 3 day stay (even we booked the luxury suite) especially on a Sunday when all shops are closed that isn’t very cool. Staff was very friendly about it but I would prefer service that doesn’t wait for me to ask for things.
GGuest UserThe hotel is conveniently close to the BER T1 entrance hall.
We arrive by train for the night to catch a flight next early morning. Walking distance is below 5 min.
Out room was exceptionally clean, looks very modern and had - to my surprise - excellent soundproofing.
Also the bathroom and shower were very clean.
From the noise of the airplanes is very few to hear. We
Also very clean was the spa/sauna area.
It's a mixed sauna and open til 22:00.
Restaurant is in the hotel, a 24/7 Rewe supermarket in the BER entrance hall.
Great stay for one night.
GGuest UserVery beautiful and quiet location in the forest right at the lake.
Deep garage costs 14 euros per night. What I have never experienced is that you have to pay 6 euros per day as a guest for the hotel's own swimming pool.
Room small (but clean), safe for 2 people too small. Breakfast offers little choice. Beautiful would also be a buffet in every place.
JJliairenaoThe self-service check-in was confusing, mainly because Ctrip did not send the check-in code. Fortunately, the remedy was timely and I did not have to wait too long. It was still a distance from the airport, which was somewhat inconvenient to catch the plane. The room was not big, but it was well-equipped. The three beds were clearly arranged. It was also a good experience.
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