Really loved our stay at this hotel. I’m not sure how it is a 2-star hotel - the room, cleanliness and amenities looked like a 4+ star hotel. It includes everything we needed fo our stay. Only thing missing was the gym, and the pool could be better as it looks like just a water stream under the walking bridge. Overall we really liked our stay.
I loved the luxurious lobby and our room with a beautiful pool view. The beach at night is stunning, especially with the fire decorations. The location is very convenient, being close to the airport, and the food is also good.
However, there were some issues. We called twice for extra towels and to replace a dirty vanity kit in our room, but no one came. Some staff also seemed to take advantage of travelers. For example, we had to wait a long time to get a refund for a drink we bought at the pool bar and could only receive it after repeatedly asking. Additionally, we tried to book an early morning taxi to the airport, but the staff claimed it wasn’t possible because taxis weren’t available at that time. Later, we saw a taxi at the hotel front dropping off a passenger. The staff then quickly came out to say she can book one now.
Overall, while the property and amenities are lovely, service issues affected our experience.
Each room is clean
There is also a private pool
However, the chef of the private restaurant is terrible. (He is a young Indian, and his skills are not very good.)
The owner is unfriendly, but the staff is friendly.
If possible, use the 2nd floor room. (It is cleaner,,)
Taxi fare from the airport to the hotel is 10 Fijian dollars
If you take a taxi, it is 30 Fijian dollars per hour (The beach resort <Yatule> resort & spa, which takes 1.5 hours by taxi, is so-so~~.
(However, as of April 2025, the access road is under construction) - Vehicles are allowed to pass)
Location was great - right next to the international airport as well as a major hospital. It's also an easy 5minute walk to the bus stop if you'd like to take the local transport. The grounds are beautifully kept & very well maintained- there's cleaning and pruning of the beautiful landscape everyday.
Pool was lovely with a slide. Gorgeous addition to the well maintained grounds. Hopefully they'll water blast the steps up to the slides as it was mouldy and slippery.
Rooms were nice and clean. Enough utensils to use and the usual bathroom amenities.
Security at both gates were great,friendly and helpful. Free parking space was a bonus.
Staff were so good except for the kitchen staff - we had to wait an hr for dinner which was sitting cold on the countertop with no one bringing the food over. I had to go and ask if the food was ours and indeed it was.
I've never encountered a chain hotel that adds a 3% surcharge for credit card payments, effectively encouraging guests to pay in cash. The food was generally disappointing, with the exception of the IVI restaurant, where everything was good. At the hotel entrance, there's a desk manned by people who seem to be making a profit off your taxi rides. For example, I paid $120 for a regular taxi from the airport, but they arrange taxis to the airport for $165. The bed linen wasn't properly laundered. The massage at the spa was awful.
Very convenient location to the airport and delicious food in the restaurant. A bus stop near the hotel also helps a lot to explore the surroundings by yourself. The staff are friendly. You need to get used to using WiFi in the lobby though if you don't want to pay for it in your room.
Recommend for 1 or 2 days ”transit” stay
Loved our stay here and already look forward to coming back. View from oceanview room did not disappoint if you love a beautiful sunrise an sunset this is the place to be. Big Shout out to Jason for top tier customer service also for making my son Matthew enjoy his stay even more as well as all the lovely workers.
Vinaka
Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends
We had such a wonderful stay at The Pearl South Pacific Resort! My boys had an amazing time – from the pool to the beach and all the little activities, there was never a dull moment. The staff were welcoming and the atmosphere made it so easy to relax and enjoy our holiday.
Everything about our stay was great, except for the internet connection, which could definitely be improved. Other than that, it was a fantastic experience for the whole family, and we’d love to come back again!” 🌴☀️💦
Second time for us to stay here this hotel!
This time we were able to stay at the pool view, we appreciate the kind help from reception assistance manger Aman as well as Keleshi’s help!
We recommend Intercontinental if it’s first time to visit Fiji because of below reason!
-friendly stuffs who are willing to help us always with beautiful smiles! May stuffs try to remember us and feet us personally which makes it it stay even more pleasant and we can see that they do it from their heart!
-spacious dining with great choice of food for lunch/dinner with love music everyday and some activities at the bar lounge
-Intercontinental has got public beach just in front and we can enjoy beach as well as Infinity pool for adults. What I love about this hotel is that we don’t need to go other places to enjoy beach as we can get to see colouful fishes with our own snorkels!
-spacious room and bathtub on a big balcony is something great and you can relax at the balcony even it’s raining day!
Thank you for the another beautiful stay and we will definitely come back!!
Great
78 reviews
9.3/10
Price from
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per night
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7.9/10
Good
SSerDrePROS: Budget friendly. Located right next to a MacDonald's and multiple shopping spots from Supermarkets, boutiques & restaurants. Walking distance to Bus Stops, and 14 mins drive to Port Denarau. Parking & Gym is complementary. The gym is quite small. Friendly staff and don't forget the roof top bar & pool, spectacular view.
CONS: We had a room with a broken shower, water leaked through the bottom tap while the shower head was in use. One of the bath towels provided was not properly washed. WiFi was utterly useless. Mobile Network only worked near the balcony so cannot use your 4G/5G network anywhere else in the room.
NOTE! Do not leave your parking spot during events at the hotel, parking was not prioritized for in-house guests, first come first serve basis.
ZZhangzuxun1. It is relatively close to the airport, about 3 kilometers, and a taxi is about 20 Fijian dollars.
2. The internal environment of the hotel is good, and the guest rooms are equivalent to single-story townhouses.
3. There is a large outdoor swimming pool, but there was no water and it was not open during this check-in.
4. There is no restaurant. Meals need to be eaten at the coffee bar outside. There are no other restaurants nearby.
5. There is no drinking water or shampoo or shower gel in the room.
In short, it feels like it’s just a place to sleep.
GGuest UserNext door people had very loud music,despite complaints made at reception, nothing good came about,w we were disturbed till 2am...we had to catch early morning flight, my 3yr old was very uncomfortable, and this led to our disappointment
SsereleaThe room was clean and comfortable. I stayed in a villa, so there were a lot of locks, which was confusing. The back door was out of place and couldn't be opened or closed.
The sea is shallow and very good for walking! The staff were also friendly. It was wonderful to have a welcome drink while watching the sunset.
It's a shame that the access is not good, but it's worth staying!
I told them that I couldn't eat breakfast the next day because of a remote island tour I had booked, so they gave me a lunch box. In the morning, when I went to the restaurant to get my lunch box, the chef didn't understand what I said, so he made it for me in a hurry. There was only enough for four people instead of five, but I was grateful that they made it early in the morning because I had asked for something.
NNew Horizons ConsultantsHotel has made changes since our last trip which were not to our liking. Breakfast did not have many options, dinner very basic choices. No internet in rooms, no TV either. Hotel does not have first aid, could not give me a bandaid.
I don’t think I will return
EEmanuel ChowWe stayed with Hilton Fiji for our Christmas celebration . We were welcomed with good room service, Christmas cookies, surrounded by nice restaurants and water sport. Awesome live music is played at the restaurant during the weekend night when we were there.
GGuest UserThe staff were faultless!!
However there were far too many mosquitoes to enjoy our stay- we had stayed in Nadi prior to this for the same amount of time and had 0 problems, same in one of the islands- no bites… here however we had over 20 between two of us from one night. Perhaps they could have repelling candles on the outdoor seating areas, and fly catchers elsewhere, but something needs to be done in this season!
I found it overpriced for the experience, the food was average and not worth the cost, there was a cockroach and lizard in our room- I would say the roofs need looking at/ re sealing.
The interconnecting rooms are NOT soundproof and you can hear everything from next door. We asked to move and were so with 0 hassle- again the staff were ALL absolutely amazing!!!
GGuest UserThe Food and Services are both excellent. We order smoked duck breast, Rib eye steak and oysters at Fish Bar, Server is passionate, professional and friendly, especially Sila, she is helpful and kind. She even arranged other member of staff to sing a farewell song for us.
GGuest UserWe went as a family of 4.
Just a beautiful nice resort hidden away from people and other things
If you want to go to a place where your not bothered than this is it.
Not many people yet know this resort therefore the stay was private and no waiting for pools etc
We had a bure next to the beach
Staff were over and beyond helpful
Even helped us with our chilly storage
GGuest UserLoved our stay here and already look forward to coming back. View from oceanview room did not disappoint if you love a beautiful sunrise an sunset this is the place to be. Big Shout out to Jason for top tier customer service also for making my son Matthew enjoy his stay even more as well as all the lovely workers.
Vinaka
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