Arrived late in the evening , so was grateful for a 24 hour service desk.
I only had to wait a minute til they came to the desk. He was polite and helpful!
My room was comfortable & the room heated up fast with the heater in the room.
It was alittle noisy due to the location but I chose to stay at a services so all good !
We stayed in the Keele Courtyard for 3 nights 27-30 December 2025, close enough to the village of Woore where our son hosted a large family gathering - 15 in all of which we are the parents of 3 and grandparents of 7.
We found most aspects of the hotel to be very good - very helpful and obliging staff, a spacious and well-appointed room with a large very accessible bathroom. The generous bed was perhaps a little soft for our taste, with pillows that were too large/over-filled to be completely comfortable, again not to our taste, however we slept without too much 'distress'!!
Our main disappointment was breakfast. We dined at 7.45am on our first morning as we had a 9am church service to attend and there were few others in the restaurant. The 'heated'
plates were cold, and without exception, every cooked item (an acceptable selection available) in the chafers was tepid if not cold and greasy. The fried egg yolks were solid and unpalatable.
The generic plain yoghurt was of thin consistency and tasteless. The unlabelled marmalade, (if that was what it was?!) had no flavour and might even have been apricot jam ...
There were plenty of cereal, pastry, Danish, roll, fruit, cold cut options etc. and the fruit salad and compote were delicious! The bread for toasting was basic and there were no uncut options to enable a choice of thickness. There was a seeded loaf, already sliced, available near the pastries, etc. which made delicious toast but could perhaps have been available for individual guests to cut more thickly?
The coffee from the machines was good, with a varied selection of choices. In order to have a cup of tea, it was necessary to 'dunk' a teabag in a mug - yes, very much what many tea-
drinkers do in their daily lives, but surely the availability of small stainless steel tea pots near the hot water is not beyond the imagination of an organisation like Marriot? Tea tastes so much better if allowed to brew in a teapot before being poured into a cup or mug!
Perhaps these comments will allow Marriot to review some of their Buffet Breakfast practises and improve the quality of the experience. May I conclude by saying that we have had worse and better - but are still looking for perfection ... !
Thank you for this opportunity to air my feelings. ************.
Room is basic but that's all that was needed for 1 night. Some mould on blind but for the price I can overlook little things like that. Staff in bar very friendly and accomidating. Loud music can be heard from pub until late but my 6yr old still managed to sleep through it so didnt cause any issues. I would recommend for a cheaper stay over for Drayton Manor as its so close to the park.
Came here on a business trip. It's right next to the highway, easy to find, a standard Holiday Inn. The front desk staff is very friendly and I will stay here again next time.
Like the last few trips, The hotel overall was excellent as always. The bed was really comfortable, the shower and bathroom were nice despite the small size. The room service was wonderful, came back to find the bed fully cleaned and tucked after coming back from a walk. Plus the staff were also really helpful when it came to helping with my reservation and what my other friends needed during the last four days there.
Really looking forward to coming back here again in August
The room is very large, the location is also in the core area, very close to the supermarket and the station
The service staff is also very warm, breakfast can be ordered, and free, very good
Very nice hotel. It is also the training base of the British football team. There is even an indoor court next to the hotel that can change the temperature and humidity at any time. However, I didn’t see any stars during my stay, only the youth training.
Take time out with Premier Inn Hotel Stafford North (Spitfire), just minutes from the centre of the historic market town of Stafford. And, with such great transport links nearby, you'll be well placed to get out and explore business and leisure attractions around Staffordshire. Catch the main event at Staffordshire County Show Ground. Seek out thrills and spills at Alton Towers. Or stroll through the gardens at Trentham Estate. After a busy day, head back for a tasty meal in our restaurant and unwind in your new, modern rooms and extra-comfy kingsize Hypnos bed.
Hotel has been recently upgraded with excellent bathrooms and newly refurnished bedrooms.
Never stayed in this part of U.K. - thriving street market /street food event once per month; sense of a ‘fight back’ and good on them.
Worth a visit
Hotel generally, but in order to enter the playground early the next morning, it is worth the room sheets are a bit cotton wool. The bed is uncomfortable. The bed is a bed for one person. It is a bit difficult to sleep with a child. The triple room is actually an extra bed. Instead, the extra bed is a big one. Add the child to sleep together. Micro can cope with the hotel near the convenience store. It is recommended to buy delicious and drinking water when you go. The hotel sells ordinary water for more than 2 pounds. It is not worth the location. It is remote and there is a restaurant. We brought our own noodles and cooked in the room! It takes about 20 pounds and 15 minutes to call Uber from Birmingham International. By the way, tickets for the park will be discounted online in advance and you can enter the park at 10 o'clock in advance (open at 10:30). When we went, there were not many people. For more than 2 hours, we played all the facilities in the children's area. The roller coaster children brushed it three times. It was worth the fare.
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Amazing
GGuest UserWe stayed in the Keele Courtyard for 3 nights 27-30 December 2025, close enough to the village of Woore where our son hosted a large family gathering - 15 in all of which we are the parents of 3 and grandparents of 7.
We found most aspects of the hotel to be very good - very helpful and obliging staff, a spacious and well-appointed room with a large very accessible bathroom. The generous bed was perhaps a little soft for our taste, with pillows that were too large/over-filled to be completely comfortable, again not to our taste, however we slept without too much 'distress'!!
Our main disappointment was breakfast. We dined at 7.45am on our first morning as we had a 9am church service to attend and there were few others in the restaurant. The 'heated'
plates were cold, and without exception, every cooked item (an acceptable selection available) in the chafers was tepid if not cold and greasy. The fried egg yolks were solid and unpalatable.
The generic plain yoghurt was of thin consistency and tasteless. The unlabelled marmalade, (if that was what it was?!) had no flavour and might even have been apricot jam ...
There were plenty of cereal, pastry, Danish, roll, fruit, cold cut options etc. and the fruit salad and compote were delicious! The bread for toasting was basic and there were no uncut options to enable a choice of thickness. There was a seeded loaf, already sliced, available near the pastries, etc. which made delicious toast but could perhaps have been available for individual guests to cut more thickly?
The coffee from the machines was good, with a varied selection of choices. In order to have a cup of tea, it was necessary to 'dunk' a teabag in a mug - yes, very much what many tea-
drinkers do in their daily lives, but surely the availability of small stainless steel tea pots near the hot water is not beyond the imagination of an organisation like Marriot? Tea tastes so much better if allowed to brew in a teapot before being poured into a cup or mug!
Perhaps these comments will allow Marriot to review some of their Buffet Breakfast practises and improve the quality of the experience. May I conclude by saying that we have had worse and better - but are still looking for perfection ... !
Thank you for this opportunity to air my feelings. ************.
GGuest UserHotel really clean and modern. Room was spacious and smelt amazing. Clean modern decor. Most staff are friendly, however, we booked breakfast when we arrived at the hotel, and the pot washer not only stood in the kitchen staring out at guests making them feel extremely uncomfortable, but then he also went and put his fingers in the food to stir the scrambled eggs, but he also picked up a sausage and ate it. The hotel refunded us, but it made us feel sick. Also, £9 per night per car in the Hilton car park is pretty steep.
GGuest UserBest Bits
The Castle is a lovely old fashioned hotel, perfectly positioned for shopping, river walks and IMHO, the best pub in Tamworth, The Old Bank House just across the road. It's also only about 6 minutes walk from the Jolly Sailor long stay car park where 24 hour parking costs only £2.
The man on the front desk was very helpful and showed us to our room. On finding out that we'd stayed at the hotel a few times before, he even offered to move us to to a room we'd stayed in previously.
We opted for the standard double room which had quite a comfortable bed and tea/coffee making facilities. There was also a large flat screen TV (not tried). Being at the back of the hotel meant that there was no noise from the road. The room overlooked a small inner courtyard which contained the fire escape stairs and at the correct angle you could just make out the crenellations of Tamworth Castle itself!
We didn't eat at the hotel this time but the next morning we spoke to other guests who raved over the fantastic cooked breakfasts so we'll probably try them next time we come.
Slight Downsides
The en-suite bathroom had a bath with shower over which was very effective once the hot water finally came through. This could be speeded up by turning on the hot water bath tap. A slight downside of the bathroom having a fan instead of natural ventilation was that it took ages for the steam to clear so washbag and contents got a bit damp.
There weren't any chairs in the room.
GGuest UserWhat a lovely stay we've had! Cleanliness is spot on, great breakfast with plenty to choose from, we visited the pool as well, very warm and clean, shame it's only available in 45mins slots
GGuest UserWe booked to stay here as we had a daytime function nearby. We had a few hotels as options and chose here as it was a special occasion and this felt like a treat.
We all arrived at different times to get changed before leaving and said we all felt like we were an inconvenience from the moment we arrived. The staff weren't friendly or very helpful.
We arrived back from our function at 7.30pm and checked in, there was a change in staff but not a change in customer service.
We asked if we could get food from the restaurant and was told we couldn't because of ”everything else going on” which we assume was a wedding nor could we order room service. We asked if we were allowed to go for a drink in the bar and they said we could if we ”could find a table”.
We weren't informed of where breakfast was, the times or when check out was.
We went out for food in the end, but be mindful there isn't anything particularly nearby so it was a challenge with taxis but we found somewhere to eat easy enough (and had a lovely time).
The hotel itself is beautiful as are the grounds so we were really disappointed that the service didn't match it.
GGuest UserWe really like staying here, if only for a single night to break up the evening drive from the south to the north west, picking our trip up again the following morning. Our most recent visit was the first using our new (to us) EV, so charging on site proved anxiety calming and very effective - albeit pricey! Thanks again to all concerned with our stay, we'll be back again - that is for sure! Best, M&C
GGuest UserA great little place with a lovely swimming pool. Enough activities to keep our 8 year old daughter happy. Lovely family time together in a very clean and well equipped lodge.
GGuest UserBack ina time it was really great hotel and now it is till they need little bit renovation but trust me it’s a great hotel nice swimming pool you have to have swimming cap and googles to swim which was not told before and I don’t think k this is right but service rooms breakfast location is all great another thing I do t like they took deposit which didn’t make sense and they haven’t returned yet
EEesahThe guesthouse itself is within walking distance to Stoke-on-Trent Train Station and Staffordshire University (college road & leek road). The room and the property was very clean. The Owner Gabriel and Property Manager Joe was very helpful and made me feel safe during my stay.
They accommodate long stay with discounted price. The rooms are exactly how the advertised on website (if anything better).Rooms are very big and spacious, bathroom were very clean.
Rooms had aesthetic lights ( also dimmable).
There were Sockets near bed and 2 work desk/ study desk and settee with coffee table.
Free WiFi at the property.
In short great find and will stay here again.
JJGood location for Alton Towers, but not much nearby.
Service was mixed - duty managers were good and very helpful. Bar staff were average, breakfast staff were below average. They only have one member of staff for breakfast, which is not great if there are more than a few guests. They also charge extra for hash browns in the full English breakfast. The hotel room and restaurant were clean and tidy. Rooms do not have air con and the heating was on high, no way to turn down the radiators without assistance, but unfortunately the reception closes at around 10pm. Overall our stay was adequate but we probably won't be returning.
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