Hotels With Wi-Fi in Staffordshire, United Kingdom

First of all, nothing to do with any of the staff, all lovely and very accommodating. It’s short staffed and that’s where most of the problems lie. We stayed here for 2 nights this week as a family Of 4, 2 adults and 2 kids under 3. The room was nice and clean, but when we got there the pull out bed had no bedding at all, we checked in about 9.30pm, so it wasn’t ideal when wanting to get the girls into their beds. Went to phone reception… the phone was broken. I managed to find the hotels reception number online so I called reception, and Laura from there came to the room with bedding and extra towels and even offered to make the bed for me, I said she didn’t have to but she helped me anyway, and she was amazing with our 2 children. Honestly, one of the best customer service experiences I’ve had in a while. The next morning we headed to breakfast… this was a shambles. First of all it was a struggle to get a table, we got ushered into a strange little conference room filled with dirty tables, we sat at the only clean one. Went to get a high chair for our baby… no high chairs. Went to get food, almost everything had run out, no juices or glasses, mugs for tea and coffee. Managed to get a small Plate of food, no cutlery to eat it with. Honestly Shocking. That evening Laura was on reception again and she came over and made a fuss over our children when she seen us, our baby absolutely loved her, she really is a credit to the hotel. I chatted with her and another girl with glasses who’s name I can’t remember, but she was also amazing with the baby, it makes such a difference when going anywhere and the staff are kind to my children, it always makes me want to return. The second morning for breakfast we got a high chair and again we’re put into the strange little room, again all tables dirty and full of plates, a nice girl called Anna cleaned it for us and apologised about the wait for a table. No mugs again, Anna got one for me, managed to get a small amount of juice with our breakfast, until it ran out again. Over all, it’s a staffing issue, the staff there are all amazing and did what they could when they could do it, but there needs to be more staff, it’s the school summer holidays and it seemed the dining room was running on 2/3 staff members.

We had a great stay at Holiday Inn Birmingham North-Cannock. We loved the fact that we were allocated a room on a high floor. The location is perfect with easy access to the motorway. The rooms were clean, modern and spacious. Breakfast was tasty and plentiful, we were still able to have a full English breakfast however, it was delivered to the room due to the current social distancing rules, which was great, breakfast in bed! We were able to dine in the restaurant in the evening which was nice, they had a great selection of flavoured Gins also! The staff were amazing and clearly explained all the new COVID procedures; we felt totally safe and well looked after. Thank you Holiday Inn!

We arrived at about 10pm on the way up to Glasgow, and decided to stop and get a good nights sleep, which I'm glad we did as it was the best nights sleep in a hotel for the next 5 nights. The room was quite basic, but as it was for a stopover we didn't mind at all. We would definitely look out for Days Inn hotels when travelling in the future. There was no breakfast but as the hotel adjoins services this was no problem. Had a lovely Leon breakfast. Car parking is included in the room price too so overall very good value.

Excellent value hotel. We stopped for one night on the way down to Cornwall. We weren't expecting much for £59 but this hotel was great. Very clean, good sized room and bathroom. Very comfortable bed. Nice and friendly reception. Quiet and plenty of parking even in July. A bonus for us was that it's pet friendly. Also right next to the M6 Stafford Services which are also one of the better ones. A hotel definitely worth staying at that ticks all the boxes.

Travelled up for a charity bike ride. Proximity to park and mosque was key and this suited perfectly. Room was great. Shower powerful. Noise Proof good as we had a baby with us. Cot provided good standard. Breakfast was very good in morning and not too pricey if bought in advance with booking. Only lose points on having to provide confirmation that breakfast was booked due to fault with their booking system.

Lovely hotel can't wait go back the stafff wete brilliant politr and the rooms we're lovely and clean and the outside ground s are immaculate and I really look forward to booking again which will be very soon

This was literally a stop over during Covid an essential trip. Staff were pleasant and helpful. Our room upon arrival looked clean and we literally just crashed. However, inthe morning we discovered a pair of dirty socks from previous occupants left on the side cupboard and sachets of sweetener between the sheets and the mattress! Unacceptable at the best of times nevermind during a worldwide pandemic. Reported to staff who apologised and are handling complaint. Staff very apologetic but simply unacceptable.

The hotel is very close to Waterworld stoke on Trent, There is no charge for its own parking lot. It will be convenient to play in the water. Waterworld did not wash for two minutes. The cabinet clerk was polite and sent three fresh cookies to eat. The room is good, the TV is big enough, the disadvantage is that the shower water is too weak, there is no air conditioning in the room but there is a fan. Breakfast is a general English buffet, there are not many choices but enough food, the grain has a separate packaging is more hygienic.

I was visiting the University on business. From the minute I walked in you could feel the customer service culture was very good and very natural. Every team member from reception to the team that we’re looking after the bar and restaurant. I’m sitting here writing this after my breakfast. Again a really friendly and genuine environment. I felt compelled to write this review. I managed a customer service driven environment for many years and I know the work that goes on behind the scenes to keep what you have worked hard to achieve. Well done to all. I’m glad I joined Bonvoy. I will be back 100%. Have a good day.

The guesthouse itself is within walking distance to Stoke-on-Trent Train Station and Staffordshire University (college road & leek road). The room and the property was very clean. The Owner Gabriel and Property Manager Joe was very helpful and made me feel safe during my stay. They accommodate long stay with discounted price. The rooms are exactly how the advertised on website (if anything better).Rooms are very big and spacious, bathroom were very clean. Rooms had aesthetic lights ( also dimmable). There were Sockets near bed and 2 work desk/ study desk and settee with coffee table. Free WiFi at the property. In short great find and will stay here again.

First of all, nothing to do with any of the staff, all lovely and very accommodating. It’s short staffed and that’s where most of the problems lie. We stayed here for 2 nights this week as a family Of 4, 2 adults and 2 kids under 3. The room was nice and clean, but when we got there the pull out bed had no bedding at all, we checked in about 9.30pm, so it wasn’t ideal when wanting to get the girls into their beds. Went to phone reception… the phone was broken. I managed to find the hotels reception number online so I called reception, and Laura from there came to the room with bedding and extra towels and even offered to make the bed for me, I said she didn’t have to but she helped me anyway, and she was amazing with our 2 children. Honestly, one of the best customer service experiences I’ve had in a while. The next morning we headed to breakfast… this was a shambles. First of all it was a struggle to get a table, we got ushered into a strange little conference room filled with dirty tables, we sat at the only clean one. Went to get a high chair for our baby… no high chairs. Went to get food, almost everything had run out, no juices or glasses, mugs for tea and coffee. Managed to get a small Plate of food, no cutlery to eat it with. Honestly Shocking. That evening Laura was on reception again and she came over and made a fuss over our children when she seen us, our baby absolutely loved her, she really is a credit to the hotel. I chatted with her and another girl with glasses who’s name I can’t remember, but she was also amazing with the baby, it makes such a difference when going anywhere and the staff are kind to my children, it always makes me want to return. The second morning for breakfast we got a high chair and again we’re put into the strange little room, again all tables dirty and full of plates, a nice girl called Anna cleaned it for us and apologised about the wait for a table. No mugs again, Anna got one for me, managed to get a small amount of juice with our breakfast, until it ran out again. Over all, it’s a staffing issue, the staff there are all amazing and did what they could when they could do it, but there needs to be more staff, it’s the school summer holidays and it seemed the dining room was running on 2/3 staff members.

Travelled up for a charity bike ride. Proximity to park and mosque was key and this suited perfectly. Room was great. Shower powerful. Noise Proof good as we had a baby with us. Cot provided good standard. Breakfast was very good in morning and not too pricey if bought in advance with booking. Only lose points on having to provide confirmation that breakfast was booked due to fault with their booking system.

The hotel is very close to Waterworld stoke on Trent, There is no charge for its own parking lot. It will be convenient to play in the water. Waterworld did not wash for two minutes. The cabinet clerk was polite and sent three fresh cookies to eat. The room is good, the TV is big enough, the disadvantage is that the shower water is too weak, there is no air conditioning in the room but there is a fan. Breakfast is a general English buffet, there are not many choices but enough food, the grain has a separate packaging is more hygienic.

The guesthouse itself is within walking distance to Stoke-on-Trent Train Station and Staffordshire University (college road & leek road). The room and the property was very clean. The Owner Gabriel and Property Manager Joe was very helpful and made me feel safe during my stay. They accommodate long stay with discounted price. The rooms are exactly how the advertised on website (if anything better).Rooms are very big and spacious, bathroom were very clean. Rooms had aesthetic lights ( also dimmable). There were Sockets near bed and 2 work desk/ study desk and settee with coffee table. Free WiFi at the property. In short great find and will stay here again.

Beautiful countryside, simple and elegant

An excellent base for an early train from Crewe station. Friendly staff, superb food and lovely pool . Rooms could do with a refresh - looking a bit dated. Perfectly adequate for our needs though with tea and coffee and the usual iron, hairdryer etc. As it was on the ground floor, you could only open the windows a tiny bit, so it would become very warm in the summer even with the fan that was provided. I do think that air conditioning should be standard in all hotels now. Access to the pool was quite restrictive with specific times but the pool area was lovely although the steam room was out of order. Access to the full spa was at extra cost. The Stables Grill was excellent - food, service and cocktails - couldn’t fault and the breakfast equally as nice. Would definitely stay here again.

We stayed here for two nights while visiting family for a wedding. The studio room itself was fully equipped with just about everything we needed for the stay and it was spotlessly clean… I mean spotless!!! A couple of things deterred from awarding a full 5 stars. 1: The check in is done remotely and was a little bit disjointed. The photo ID sent after booking was asked for again so had to be emailed again before passcodes we’re released. No on picks up the phone so the entire check in had to be done by SMS - although response were quite quick. 2: There was no parking available on arrival and we’d been driving for almost 6hrs so being tired, a bit stiff and hungry this news was a bit of a blow especially as the listing states there is free parking. We Sent a message to the check in team who basically said if there’s no parking well there’s no parking. We did manage to acquire a space a bit later once someone moved their car. 3: Hanley (the area of SOT where the apartments are located) feels a little bit run down, although there is a shopping centre, cinema, market and restaurants /shops to visit and everyone we encountered over the few days were all very friendly and eager to help. 4: The complimentary tea/coffee etc was not replenished during our stay (yeah we know it’s complimentary but in most places we have stayed in they are still replenished daily). Still worth another visit and would definitely book again with the knowledge of what to expect.

We had a great stay at Holiday Inn Birmingham North-Cannock. We loved the fact that we were allocated a room on a high floor. The location is perfect with easy access to the motorway. The rooms were clean, modern and spacious. Breakfast was tasty and plentiful, we were still able to have a full English breakfast however, it was delivered to the room due to the current social distancing rules, which was great, breakfast in bed! We were able to dine in the restaurant in the evening which was nice, they had a great selection of flavoured Gins also! The staff were amazing and clearly explained all the new COVID procedures; we felt totally safe and well looked after. Thank you Holiday Inn!

We arrived at about 10pm on the way up to Glasgow, and decided to stop and get a good nights sleep, which I'm glad we did as it was the best nights sleep in a hotel for the next 5 nights. The room was quite basic, but as it was for a stopover we didn't mind at all. We would definitely look out for Days Inn hotels when travelling in the future. There was no breakfast but as the hotel adjoins services this was no problem. Had a lovely Leon breakfast. Car parking is included in the room price too so overall very good value.

We booked a special dinner for a ruby anniversary celebration at the barns. The entire experience from booking to the meal itself was simply beyond 5 star. The entire staff couldn’t do enough for us, it made a special occasion even better. We were all so impressed. Initially the special couple had booked a small family gathering downstairs, but we decided to secretly invite more people and move the celebrations to the private dining room upstairs where we could decorate and make the evening unforgettable. At every point, nothing was too much for the staff. From pre preparation over email to when we got there. The staff were all well prepped and ready for us to help decorate and set the table to how we liked it. The pre ordered food was no bother and even the specific requests were all correct and bang on. The food…wow! Some of the best we’ve all had, all served hot and all came out together, the kitchen staff obviously worked very hard to get all plates out so efficiently. These days, good service is hard to come by in hospitality but this team aren’t good, they are great! It’s so refreshing to see a young work force behave so professionally and act so kindly for such a large table. Thank you to all the team for making our evening a night to remember and so special, we will recommend The Barns to anyone that listens, an absolute delightful and incredible evening. Just wonderful

Excellent value hotel. We stopped for one night on the way down to Cornwall. We weren't expecting much for £59 but this hotel was great. Very clean, good sized room and bathroom. Very comfortable bed. Nice and friendly reception. Quiet and plenty of parking even in July. A bonus for us was that it's pet friendly. Also right next to the M6 Stafford Services which are also one of the better ones. A hotel definitely worth staying at that ticks all the boxes.