Great looking lobby with plenty of seats for waiting and nice view from the room. All old wooden furniture and old sanitary ware and bath need improvement.
No electric socket nearby the bed or desk; need to switch off the lamp instead. Service is very slow. Wait for the laundry pickup for 2hr.
Cleanliness need definitely an improvement. There is a plenty of hair on the room floor and bathroom. Housekeepers keep talking loudly front of the guest room without cares the guest's privacy.
Only few staffs can speak English. Can be noisy as it is surrounded by two main roads.
But the price is reasonable in overall
Ear plug is recommended at this place. Wifi okay
Comfortable Luxury Stay with a Fantastic Pool Experience
My stay at Four Points by Sheraton Manado was overall a very satisfying experience. While there were a few minor shortcomings considering the hotel’s price range and brand level—such as the absence of a hairdryer in the room—the overall quality of the stay more than made up for it.
The room itself was quiet and comfortable, providing a relaxing atmosphere throughout my stay. The bedding was especially cozy, ensuring a good night’s sleep, and the bathroom was clean and well maintained. These fundamentals were executed well, which made a strong positive impression.
One of the most appealing aspects of this hotel is its flexibility with check-in and check-out times, which adds convenience for travelers with varied schedules. However, the true highlight is the swimming pool, which is available until 9 PM. Being able to enjoy the pool in the evening significantly enhanced the overall experience.
The poolside bar also deserves special mention. It offers a wide selection of food and beverages, and interestingly, guests can order additional items not listed on the main menu—such as pizza, sandwiches, and burgers. This flexibility adds to the sense of comfort and hospitality.
Despite a few details that could be improved to better match the hotel’s pricing and branding, Four Points by Sheraton Manado delivers a quiet, clean, and comfortable stay with excellent pool facilities, making it a strong luxury option in Manado.
Good location with a lot good food around. Requested non smoking room, but when check in they said not available. End up stay in twin bed room with non sea view for first night and move to another room the next day (book for queen room with sea view).
🏨 Atmosphere: looks good because there is a new building and facilities.
🛎️ Service: need improvement for the receptionist, need 2,5 hours for check in.
💰 Price: standard for resort
🛏️ Facilities: well-maintained but not clean
🚗 Transportation: easy to go to hotel because near with center of city
If you’re foreigner or maybe national tourist, you may consider about the privacy and comfort here.
This hotel are really great with the beauty of the nature, but it ruined with the local guest. You’ll see some guest smoking in not smoke area as such as pool, the poorest is, hotel staff do nothing with it, even though there are big sign of no smoking there.
The worst are you will hear very loud annoying music around 6.am, and the funniest is the music used just by some people were doing zumba near guest room. And when asking for help to hotel guest, we get answer “there are scheduled zumba”, how tf, guest will know there will be scheduled zumba.
To be fair, cleanliness is good, food are average.
The overall environment is OK, there are not too many people, it is enough to play on the beach to see the sea, and you can catch some marine animals when the tide is low. It is a bit remote, there are too few types of food and beverages, and the water in the pool is not too clean.
Lun Hotel Manado has a strategic location; everything is close by, but as soon as you step into the room, the atmosphere instantly becomes more serene. The room is comfortable and clean, and the facilities are complete without feeling overwhelming. It's perfect for a rest before continuing your journey tomorrow. It's not about being a luxurious hotel, but rather a place that truly makes your body and mind feel at home.
Good
113 reviews
7.7/10
Price from
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7.0/10
GGuest UserThe overall environment is OK, there are not too many people, it is enough to play on the beach to see the sea, and you can catch some marine animals when the tide is low. It is a bit remote, there are too few types of food and beverages, and the water in the pool is not too clean.
GGuest UserIf you’re foreigner or maybe national tourist, you may consider about the privacy and comfort here.
This hotel are really great with the beauty of the nature, but it ruined with the local guest. You’ll see some guest smoking in not smoke area as such as pool, the poorest is, hotel staff do nothing with it, even though there are big sign of no smoking there.
The worst are you will hear very loud annoying music around 6.am, and the funniest is the music used just by some people were doing zumba near guest room. And when asking for help to hotel guest, we get answer “there are scheduled zumba”, how tf, guest will know there will be scheduled zumba.
To be fair, cleanliness is good, food are average.
GGuest UserGreat looking lobby with plenty of seats for waiting and nice view from the room. All old wooden furniture and old sanitary ware and bath need improvement.
No electric socket nearby the bed or desk; need to switch off the lamp instead. Service is very slow. Wait for the laundry pickup for 2hr.
Cleanliness need definitely an improvement. There is a plenty of hair on the room floor and bathroom. Housekeepers keep talking loudly front of the guest room without cares the guest's privacy.
Only few staffs can speak English. Can be noisy as it is surrounded by two main roads.
But the price is reasonable in overall
Ear plug is recommended at this place. Wifi okay
GGuest UserTitle: A Truly Incredible Experience with Exceptional Staff☺️
We recently had the pleasure of staying at Tahuna Beach Hotel and we must say, it was an experience beyond compare. From the moment we stepped into the lobby, we knew this was going to be a memorable stay.
First and foremost, the staff at Tahuna Beach Hotel deserve all the praise in the world.
They were not just attentive, but genuinely caring and went above and beyond to ensure every aspect of our stay was perfect. Whether it was the friendly greetings at the front desk, the impeccable service from the kitchen team, or the extraordinary gesture from the general manager who even provided transportation for us in his own car to the pier area for our next destination, every interaction left us feeling valued and welcomed.
Despite their limited English proficiency, the staff's dedication shone through in every interaction.
-I encountered a mishap during my trek to Mount Awu, where I misplaced my instant camera. A local found it, and with the help of Gilbert, one of the hotel staff members, the camera was safely retrieved and ensured it was in good condition. Additionally, when I slipped while trekking, my local guide called Gilbert, who promptly drove himself to arrange for me to be transported back to the hotel, ensuring my safety and well-being.These acts of kindness and exceptional service truly made my stay at Tahuna Beach Hotel and Resort unforgettable.
Thank you so much🙏🏻
I can't wait to have the opportunity to return soon.
ZZTRISComfortable Luxury Stay with a Fantastic Pool Experience
My stay at Four Points by Sheraton Manado was overall a very satisfying experience. While there were a few minor shortcomings considering the hotel’s price range and brand level—such as the absence of a hairdryer in the room—the overall quality of the stay more than made up for it.
The room itself was quiet and comfortable, providing a relaxing atmosphere throughout my stay. The bedding was especially cozy, ensuring a good night’s sleep, and the bathroom was clean and well maintained. These fundamentals were executed well, which made a strong positive impression.
One of the most appealing aspects of this hotel is its flexibility with check-in and check-out times, which adds convenience for travelers with varied schedules. However, the true highlight is the swimming pool, which is available until 9 PM. Being able to enjoy the pool in the evening significantly enhanced the overall experience.
The poolside bar also deserves special mention. It offers a wide selection of food and beverages, and interestingly, guests can order additional items not listed on the main menu—such as pizza, sandwiches, and burgers. This flexibility adds to the sense of comfort and hospitality.
Despite a few details that could be improved to better match the hotel’s pricing and branding, Four Points by Sheraton Manado delivers a quiet, clean, and comfortable stay with excellent pool facilities, making it a strong luxury option in Manado.
RRonald RamakersThe hotel is reasonably priced. The breakfast is mediocre. However, for this price, including breakfast, this hotel is a good deal in Manado.
The rooms are clean, everything works, and nothing is broken. In short, the maintenance is good.
Most Western tourists come for Bunaken. They constantly count prices in euros and dollars, resulting in almost anybody in Manado treating Western tourists as cash.
This hotel offers car excursions for ridiculously high prices, such as Rp 850,000 per person, while a price of around Rp 700,000 for a car with a driver would be normal.
If four Western tourists go on a day trip, they would pay 4 x Rp 850,000 = Rp 3.4 million. The average monthly salary in Indonesia is approximately Rp 3.8 million.
In short, Manadonese people should understand that by offering motor cycles and cars for rent and offering excursions at reasonable prices, they can sell much more than by selling excursions to a single tourist at ridiculously high prices.
Because I speak Indonesian well, I can arrange a car with driver through the locals for a normal price, but this should simply be offered to Western tourists through hotels.
DdrimmaGood stay overall
I stayed at favehotel Bitung in North Sulawesi for a few days. The location is convenient, close to the city center and main roads. The room was clean, simple, and comfortable. Staff were friendly and helpful, check-in was smooth.
The breakfast was decent, though not a lot of variety. Wi-Fi worked well most of the time. The air conditioning and hot water functioned properly.
Overall, a good and practical place to stay. Not luxury, but worth the price.
GGuest UserThis place was a great experience at first--the welcome drink and free breakfast were nice experiences, and the staff was incredibly personal and warm. The room was a standard normal-to-high end solo traveler or coulples ranges.
Then came the wild, endless brawl in the hallway outside my room. I was afraid to even open my door. Then, while checking me out, I was told I'd need to pay basically one more night's work in order to rectify that I was ”a menace” during my stay. Justifications for this decision included minor spots left on the toilet sheet” and a picture of a wet bathmat I'd left on the floor. Next came wild proclamations that I had urinated all over the floor (according to them this happened the day before arrival); that I had left puke all over the room; and, most audatioualy, the claim that I had started that riot (during which at least two people were arrested and I had not left my room.
An hour of arguing later, we were told that we had to play.
Ruthless, lying, **** management, but could be a great place. For now, stay away.
JJosi22The accommodation was really nice and beautifully decorated, with a lovely private area on the balcony. The location was perfect – we could reach many places quickly with a rented bike, and renting one nearby was easy. The receptionists were very friendly and helpful.
The bed was really comfortable, and the air conditioning worked great, making the stay even more enjoyable. There were a few small things, like no soap, only one towel for two people, and the water getting cold quickly, but these were just minor details. Once we mentioned them to the reception, they were quickly resolved.
Overall, it was a great stay, the price was absolutely fair, and I would definitely come back. Thank you for everything!
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