The exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.
A memorable experience at The Zuri. It's close to Pekanbaru's shopping malls. The swimming pool offers city views of Pekanbaru, and the breakfast was delicious.
Nice place to stay in the city of Pekanbaru… Easy access to everywhere… Room is too spacious and comfortable… Breakfast menu is amazing and delicious too… Highly recommended…
It’s my first time staying at this hotel together with my big family for wedding ocassion. The location is great although the hotel located at the main road where easily to have traffic jam most of the time, taking a grab is a choice and must!
The hotel staff are very friendly and helpful too.
For better improvement , the hotel need to upgrade and polish some hotel furniture or equipment hence can make hotel more attractive to the tourist.
I stayed here for three nights, and it was such a great experience. It’s actually my second time, and honestly, it didn’t disappoint. The service was excellent, the staff were friendly, the food was great, and the facilities were well-maintained. Highly recommend staying here! Plus, it’s super easy to get around, and there are plenty of places to eat just a short walk away.
Everything was smooth from arrival to checkout. Check-in was quick, the room and bathroom were clean (though not overly spacious), and all the staff were friendly. Breakfast offered a limited selection, but all items were tasty and constantly replenished. Hot and cold water dispensers were conveniently available on every guest floor corridor. While not on a main road, the hotel is near a Soto Boyolali restaurant if you're looking for a convenient meal.
The room is comfortable, clean. Overall, the hotel is really good, especially if you bring children. There is a children's playground and a swimming pool.
location is strategic, close to shopping centers and renowned dining places. the room i stayed in was clean, comfortable, and equipped with modern facilities. the hotel staff was very friendly and responsive to my needs. The breakfast was also delicious, with a variety of food options served. overall, I highly recommend this hotel for a pleasant stay🫰🏻🫰🏻
Love the hotel , and nice the view and great staff, so this is great
Very Good
63 reviews
8.4/10
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IDR 271,455
per night
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8.4/10
Very Good
SStizaThe exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.
Rrikyputra88Here are a few points I'd like to highlight:
1. There was a leak in the hallway on the 6th floor, which made it unpleasant to walk through.
2. The breakfast selection needs more variety.
AAnonymous UserThe room is clean, the air conditioning is cold, the breakfast is quite delicious, the female receptionist could perhaps be friendlier in serving hotel guests.
GGuest UserExcellent location and friendly service staff :) We stayed for a night and went to their in-house massage which accepted bookings until 12am. The massage was great!
The hotel room itself was clean and well furnished. Bed was so soft and comfy that i still miss to this day. If you want to have a restful good night's sleep i highly recommend this hotel.
Thank you and we will stay again in future! <3
Kkotaro8249Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.
CChristarlinEverything was smooth from arrival to checkout. Check-in was quick, the room and bathroom were clean (though not overly spacious), and all the staff were friendly. Breakfast offered a limited selection, but all items were tasty and constantly replenished. Hot and cold water dispensers were conveniently available on every guest floor corridor. While not on a main road, the hotel is near a Soto Boyolali restaurant if you're looking for a convenient meal.
Aangelina jolieeelocation is strategic, close to shopping centers and renowned dining places. the room i stayed in was clean, comfortable, and equipped with modern facilities. the hotel staff was very friendly and responsive to my needs. The breakfast was also delicious, with a variety of food options served. overall, I highly recommend this hotel for a pleasant stay🫰🏻🫰🏻
GGuest UserI wish there is an external bidet installed. Cos the one that is internal bidet is filthy and not recommended to use to clean especially you private area.
Also meal option expect to have some western choices as well.
BbnprasetioThere is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude
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