I had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others.
The hotel was very clean and comfortable. I particularly appreciated how the bath and luggage storage areas were separate from the capsule area, which made for a much quieter and more restful stay compared to other similar facilities.
There were also plenty of showers, sinks, and hairdryers, so I never felt like it was crowded.
Another nice touch was that each guest received their own bath mat. This kept the changing rooms clean and dry, which was a pleasant surprise.
My only minor complaint was that my capsule felt a bit cold. Even with thermal underwear under the provided loungewear, I woke up in the middle of the night because of the chill. It would be even more comfortable if blankets were available for rent or if the room temperature could be adjusted.
The hotel location is near the shopping mall and 5-10 minutes from the Sendai Station.
However,I will not recommend this hotel If you have rented a car for your trip as the hotel does not have its own car park. There are 3 shared car parks near the hotel and they are quite full on Sat and Sun.
It's close to the highway and next to the hotel is Aeon Town, so it's convenient for shopping. The price is reasonable, so it's a good deal. Breakfast was included, and it was quite delicious. I wish the toilet in the room had a washlet.
Just a 5-minute walk from the JR station. The front desk staff were really enthusiastic and even upgraded our room! It came with a massage chair, which was super comfortable. The room itself was quite spacious, and the hotel facilities were new and very clean. The only downside was the lack of a hot spring, which was a bit of a miss.
This was my second stay at this hotel. Coincidentally, it was during a Japanese long weekend, and the room rate for two nights skyrocketed from over 800 to nearly 1500 yuan. The bed also downsized from 1.6m to 1.4m. My experience declined, but that's not the hotel's fault, it's my wallet's fault.
Very nice and clean. The public bath is a plus for travellers who wish to have one in an urban area. The cost per room per night is also very attractive!!!
The room facilities are complete, and it's not cold indoors even in winter. The front desk service is professional. The hotel's location is excellent, super close to Sendai Station for the Shinkansen, and very convenient for transportation, shopping, and dining in the surrounding area.
Great
353 reviews
9.3/10
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9,5/10
Amazing
WWangjingsanshaoGreat location, just a five-minute walk to Sendai Station. It's like an upgraded version of a Richmond Hotel, with newer facilities than the usual ones. They offer complimentary tea, coffee, drinks, and ice cream all day, plus noodles in the evening and free welcome drinks. There are also many gyutan (beef tongue) restaurants nearby.
ZzhglongThis was my second stay at this hotel. Coincidentally, it was during a Japanese long weekend, and the room rate for two nights skyrocketed from over 800 to nearly 1500 yuan. The bed also downsized from 1.6m to 1.4m. My experience declined, but that's not the hotel's fault, it's my wallet's fault.
GGuest UserThis hotel in Sendai is extremely friendly to international travelers. One of the staff members can speak Chinese, which was incredibly helpful for us. She assisted us with many things during our stay and helped arrange luggage storage before check-in, making everything very smooth and convenient.
The room is also slightly larger compared to many hotels in Japan, which made the stay more comfortable. The location is excellent as well — it is very close to Sendai Station, and there are supermarkets and many shops nearby, making it very convenient.
Overall, it was a wonderful stay and there is really nothing to complain about. I would definitely recommend this hotel to other travelers visiting Sendai.
771/60大B3/Apr/2026
Reception is helpful even though we arrived at 11am, she helped to store our luggages snd gave full explanation.
Close to Sendai station but aware of losing direction so be sure to ask local for direction first when heading to hotel.
Breakfast is excellent and those ladies worked in the canteen were professional.
Quiet and sleep well.
Lots of amenities were placed near the elevator at G/F.
Lucky that day were sunny so using the Loople bus to get around but the next day (4/Apr/2026
Unfortunately it rained and getting cold at Matsshima
GGuest UserJust a 5-minute walk from the JR station. The front desk staff were really enthusiastic and even upgraded our room! It came with a massage chair, which was super comfortable. The room itself was quite spacious, and the hotel facilities were new and very clean. The only downside was the lack of a hot spring, which was a bit of a miss.
AAnonymous UserWe were to people during 3 nights.
The pictures are from after our stay, that’s why it’s a bit messy. It was very tidy and nice before we moved in for our stay.
It was quite close to the station and a lot of restaurants close by, and extremely close to the morning market as well, which was nice.
The room was very nice and clean. A little bit spacious as well. If you have a suitcase I think you maybe manage to open it somehow. We didn’t use any cleaning service. They also had a sign you could use if you didn’t want new towels (which I thought was good from the environmental perspective).
The people were nice and polite. The amenity was good as well. They had de basic stuff, which was good.
Overall we think we had a very nice stay at this hotel.
GGuest UserJust a few minutes' walk from Hirose-dori subway station, the hotel's location is extremely convenient, surrounded by numerous dining options. Having a convenience store on the ground floor is also a reassuring plus.
We stayed in a moderate non-smoking room for two. While the queen-sized bed was comfortable, it felt a bit cramped for two, though it would likely feel quite spacious for a solo traveler. The mattress firmness was just right, and the air purifier was a welcome amenity.
The bath area was nicely separated from the toilet, preventing any concerns about water splashing out, and the rain shower was a pleasant feature.
The front desk staff were friendly and left a positive impression.
One minor point is that the air conditioning throughout the hotel, including the lobby and hallways, felt a bit too strong. The complimentary coffee service in the lobby was a nice touch, but it was a shame that it couldn't be taken back to the room.
Overall, it's a clean hotel with excellent service, and we left feeling very satisfied.
KkickpandaWe stayed with our husband and wife and sons of middle and high school students 3 people 5 people. Semi-double bed 2 platform and simple bed 1 platform. The size of the room is normal. Free coffee. Satisfied with staying cheaply.
MM315587****The location is great, right in a shopping street, about a 15-minute walk from the station. There are plenty of shops nearby, making it very convenient for dining and other needs. The hotel uses a self-service check-in and check-out system at the front desk, and the overall experience was excellent. The room I booked this time was over 30 square meters, which is quite spacious for a Japanese hotel and offers great value for money. The facilities are also relatively new. I'm very satisfied with my stay.
Ttraveller_eyscI had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others.
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