Such a WONDERFUL hotel I never stayed before. This is a new, eco, comfortable & beautiful place that I don’t want to leave. It is very suitable for any tourists especially for family, I will highly recommended & must visit again next time.
The room was very spacious, and the facilities were decent. The hotel staff were very friendly. There's also a private onsen available for an extra charge. You can buy lift tickets and rent ski equipment directly at the hotel, and the prices are slightly cheaper. The hotel dinners tend to be kaiseki-style, different every day but feeling somewhat similar. Breakfast is a buffet. Overall, it was pretty good, but the lack of a washing machine was inconvenient, especially since clothes can get a bit smelly after skiing.
This hotel has a few downsides. First, if you're staying on the third floor, you'll have to carry your own luggage as the hotel staff are few and you have to do everything yourself. Second, breakfast and dinner are just mediocre, so don't expect too much, especially since this is only a mid-range onsen hotel. Given that the room rates were particularly expensive for New Year's, you really can't have high expectations. Still, being able to come here for Christmas to enjoy the snowy mountain scenery and ancient hot springs is already a wonderful escape from city life. We stayed here for five days, and the most unsatisfactory part was being forced to eat breakfast at a fixed time. That's simply unacceptable when you're on vacation. The Japanese truly are incredibly stubborn!
There is a parking service, but I believe it is not convenient to drive, the only thing is that you can choose not to eat dinner, outside less than ten minutes drive have restaurant options, although the hotel has been a while but  maintenance done very well, I do not know if the room  has a private soup, public soup used 3 times is no one 😅 , 08:00-10:00 tea and coffee!
in general very good, a minor comment. the website of hotel only provide the choice of dinner and breadfast, the website of trip.com only provice breakfast. i stay 3 nights and only want to have 1 dinner in hotel, then i need to book one night from hotel website, 2 nights from trip.com. then contact hotel directly and join the 2 bookingd
The hotel has free parking, which is a big thumbs up, you can park in the parking lot behind the hotel, then take a ticket to reception and plug it in, you can park until the next morning, and the famous and delicious Mizawa beef next morning to the hotel
Great location directly connected to Yamagata station. My room was at the South wing which seemed new. The room is on the small side for 2 adults but has everything we needed, was pleasantly surprised with the handy steam iron! There are 2 x coin laundry at South Tower level 2; vending machines; microwave oven. Ice machine on several floors. The front desk staff were helpful, they allowed us check-in before 3pm and helped make a reservation at Yamagyu restaurant, really appreciated their help. The location is really convenient with the taxi stand and bus terminal right in front. Lots of food options around it.
Laoqian Premium Hotel だけあり Equipment も Pick-up も Full く Problem ありません.
However, one thing I was worried about was that I went to the dining room at the designated time at dinner, but I had to wait a long time. There was no more like a string to hold the sleeve of a yukata. It may have happened, but it was very disappointing because it was a luxury inn that I rarely go to.
I was looking forward to choosing steak or sukiyaki for dinner at the time of booking, but I couldn't choose it and decided to sukiyaki. It was delicious. Breakfast was Japanese and salty small plates lined up, which was a subtle feeling. the reservation site
I was disappointed with the food because I felt that it was a buffet, probably because it was a difference. Is it better to bring all the amenities? The hot springs and rooms were clean and comfortable. Recommended for hot spring main people. But it may be difficult to move to people with bad knees.
The hotel provides a shuttle bus service, which is provided immediately. I originally thought that it only provides a shuttle between the Zao Onsen Bus Terminal and the hotel, but in fact, the hotel also provides a shuttle bus service when going to the cable car. I really appreciate this service! The hotel's location is great for skiing! The photo is taken outside the hotel gate; we booked a double room, but actually stayed in a triple room, so it was relatively spacious; in addition to the theme dishes for dinner, there are other all-you-can-eat dishes, so you will never go hungry, and the breakfast is also all-you-can-eat, which is impeccable; to sum up, if I go to Zao Onsen again in the future, I will still choose this hotel!
Very Good
24 reviews
8.7/10
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GGuest UserSuch a WONDERFUL hotel I never stayed before. This is a new, eco, comfortable & beautiful place that I don’t want to leave. It is very suitable for any tourists especially for family, I will highly recommended & must visit again next time.
TTAT MINGThe hotel rooms are clean and spacious. The hot spring is clean and quiet, and you can really enjoy and relax. If I have friends, I will definitely recommend this hotel. It only takes 5 minutes to walk to the ski resort cable car station and rentals. This hotel Zao Onsen is a good choice. The hotel's breakfast is rich and delicious. Will definitely book this hotel again next time I visit Zao.
ZZoeAbsolutely lovely place. At first I thought I'd be uncomfortable with how spaceous the room was (I'm a very jumpy solo traveller), but the room was just so comfy with an excellent view. The heater was a bit hot, but there was an electric fan too, so all was great.
The hotel allows you to have a free 50 minute private bath each night, and the private baths are amazing, able to accommodate up to five persons and with windows to let in the light and stuff. Excellent onsen water -- very acidic and very hot. Takes some time getting used to the heat, but once you do it's a heavenly experience. There are also public baths (free of charge) that you could enjoy throughout the night and into early morning (they're closed for cleaning only during 9-12 in the morning), one indoor and one outdoor, both connected to one another. The outdoor one is a bit small, but it's so refreshing to be able to flee from the stifling indoor onsen to enjoy the crisp winter air while soaking up in the heat.
GGuest UserWhat a gem of a place! The special thing about this place is that there are 5 private outdoor onsens as well as a gender-segregated public bath and one mixed gender outdoor bath (for this one, you need to wear a bathing suit). If you are shy of exposing yourself or like taking photos, then those 5 private outdoor onsens are just perfect. I went in the autumn, which is cooling already and I can imagine what a treat it will be in winter with all the snow.
The hotel is located almost to the top of the hill. Either drive or call them ahead and they will pick you up and drop you off in the vicinity.
My room is quaint and Japanese-styled. I didn't pay for the meal package as I knew I'd would be busy trying out all the onsens available. They are all open 24hrs. By the way, private onsen number 1 and 5 are the best and most picturesque!!!
I'm doing all a favor and posting all the pictures of the private onsens.
NNetotrevinoWoah! This is one of the best ryokans we’ve been to. The staff was super attentive and could speak some English, the rooms were amazing (see the photos!). The onsen in the room was fantastic so there was no need for us to go to the public or private onsen downstairs.
The hotel is located 3 minutes away from the bus station and conveniently situated near everything. We’ve stayed at other ryokans but this one was top notch! We strongly recommend to stay at this place and will try to come back again with friends and family. Oh! The food was wow, too! We had breakfasts and dinners included and the sukiyaki dinner offered Yamagata A5 meat which was to die for. Breakfast was also great!
啾啾啾啾啾啾The accommodation is about a 10-minute walk from the station, which is a bit more difficult when it snows. It seems that he provides parking lot, which is more suitable for people who drive.
There is also a large supermarket within a 10-minute walk nearby, which is very convenient.
The baths for men and women are separate, so you don't have to wait for a long time, which is very convenient! Very recommended
There is a free bar and snacks downstairs which is a good deal.
GGuest UserThe breakfast is a typical Japanese breakfast. The room is very comfortable. The tatami mats and thick quilts are so exploding. The service attitude is also very good. We went on New Year's Day. We only stayed for one day without opening the door around. I want to stay there if I can. Be sure to come in winter, the snow scene is great, the traffic is super convenient, and the station is right next to it
ササンメイト1 night 2 day, to go to Sakata fireworks festival
I used 3 rooms for 6 families.
I was saved by changing the check-in time zone for this convenience. I didn't tell you that there was an elderly person, so it was a room that went up the steep stairs, so I learned that if I told you at the time of booking from the next time, I might be given a little preferential treatment.
Although it is a very old building, the exterior has been renovated and the inside has been cleaned cleanly. The corridor was shiny even if I walked barefoot.
I didn't use it because brown water came out of the water supply in the bathroom in the room.
I think it is better to bring earplugs when sleeping because I can hear the voice and snoring of the next guest.
There is no toilet in the room.
There was one bath for men and women, and it was a bath with a slightly larger bathtub and 3 showers for women. About 4 people entered at the same time. It was available until 12 o'clock at night. I could use it around 6 o'clock in the morning.
Breakfast was a dish that made the nutritionally balanced body happy, mainly vegetables, and it was very delicious. I was really happy with such a meal because eating out is the main thing during the trip.
After all, the rice is delicious! It was Tsuya hime that day.
It was a fluttering stay, but the host was very kind and kind.
thank you for your help.
NNS.TLGreat location, but overall underwhelming
The hotel’s location is excellent—right next to the station, which made getting around very convenient. However, aside from that, the experience was average. Cleanliness was okay, but not exceptional compared to other hotels in Japan. The Wi-Fi was unstable and slow, which made working or streaming difficult. Breakfast was disappointing; even at 1,000 JPY, it didn’t feel worth the price. Overall, the location is the main highlight.
CClara ChweeGreat location directly connected to Yamagata station. My room was at the South wing which seemed new. The room is on the small side for 2 adults but has everything we needed, was pleasantly surprised with the handy steam iron! There are 2 x coin laundry at South Tower level 2; vending machines; microwave oven. Ice machine on several floors. The front desk staff were helpful, they allowed us check-in before 3pm and helped make a reservation at Yamagyu restaurant, really appreciated their help. The location is really convenient with the taxi stand and bus terminal right in front. Lots of food options around it.
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