The hotel's location is super convenient. It's a straight 40-minute walk to the Medina. The train station is just 10 minutes away (we had a fantastic trip to Casablanca from there). All taxi drivers know this hotel.
Yes, the hotel is a bit dated, BUT if you're not planning to just sit in your room, it's a very decent option. Breakfasts are standard, nothing fancy. The pool with sun loungers is absolutely fantastic. We even managed to get a tan! đđ
That was my garden view I booked, is that even a garden??. Didnât have any slippers in my room & to have a robe it is a 1,000 MAD deposit? ďżźin all my travelling that is on unheard off to me. Should have stated that on there amenities. Iâve stayed at multiple 5 start hotels this was unheard of to me. Also if you want to bring in a McDonaldâs forget ďżźabout it the security will stop you from bringing it into the hotel. Not only me but other guest too was stopped. Should have these rules stated while booking to save us the embarrassment.
ďżźOther than that the stay there was amazing, breakfast amazing but was let down by the issues mentioned.
Overall, I had a great experience in this hotel; staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate a birthday weekend. This was on the top of the list of best stays/experiences ever. Staff was very hospitable and there for every need of mine. Thank you so much.
This hotel offers a pleasant overall experience. The rooms are spacious, clean, and well-appointed, with comfortable beds that ensure a good nightâs rest. The hotel provides excellent facilities, including a gym, swimming pool, and business center, catering to various guestsâ needs. The breakfast selection is diverse and delicious, and the staff is friendly and attentive, responding promptly to guestsâ requests.
The hotel's shower hot water is almost cold and cannot be adjusted. Communication with the front desk to check out early for a day is not agreed. The hotel is located in the university, and it takes a long time to walk around to a supermarket. Call a black car wherever you go. Breakfast is ok.
Avoid 1st floor. The loud and deep base music at night penentrated all walls and windows.
Avoid room no 18. The only window faced wire fence and back alley leading to the swimming pool, a public area. Any pool user could easily go to stand outside the windows. The advertised âcity viewâ is non existent
And the worse is the room is next to those air-conditioning coolers.
The hotel charged MAD40 tourist tax for one person, which doubled the amount Trip.com stated.
The location is 9min from marrekesh station. Interior amenity is good
1/3 of the breakfast is pastry...
The breakfast was delicious and the pool was beautiful. However, there was no hairdryer in the room and the Wi-Fi was slow. But the location is really good, so it's a great place for a short stay.
PROS: Nice location, close to the railway station. Easy to get to historical sites. There are plenty of shops and restaurants around. Rather clean rooms.
CONS: Way too noisy. No noise cancelling at all. You can perfectly hear your neighbours, reception, people walking down the street, cars beeping 24/7 etc. As if you were sleeping outside. Shower bath is quite small (around 0.75m x 0.75m), which was okay for me, but some would probably not fit in. High and hard pillows
The hotel interior is incredibly beautiful, and the room itself is spacious and comfortable. There's a safe in the room, which wasn't mentioned in the description. Despite facing the road, it wasn't noisy at all; we could sleep soundly with the windows closed. The only minor inconvenience was the lighting setup in the room. There's no main overhead light, just small bedside lamps. One lamp is quite bright, while the other is barely more than a nightlight. The switch system is a bit complicated; you can only turn off the nightlight along with all the other lights in the room. And if you want to turn on another light (like in the bathroom), the nightlight also comes on, which isn't ideal at night if someone else is sleeping. Breakfast was delicious, especially the pastries, pancakes, and orange juice. The hotel's location is quite convenient: about a 10-15 minute walk to the train station and a 40-minute walk to the Old Town. It's also close to the airport, about a 15-minute drive.
Very Good
74 reviews
8.7/10
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GGuest UserThat was my garden view I booked, is that even a garden??. Didnât have any slippers in my room & to have a robe it is a 1,000 MAD deposit? ďżźin all my travelling that is on unheard off to me. Should have stated that on there amenities. Iâve stayed at multiple 5 start hotels this was unheard of to me. Also if you want to bring in a McDonaldâs forget ďżźabout it the security will stop you from bringing it into the hotel. Not only me but other guest too was stopped. Should have these rules stated while booking to save us the embarrassment.
ďżźOther than that the stay there was amazing, breakfast amazing but was let down by the issues mentioned.
KK DesaiThis is an absolutely stunning Riad. I cannot praise it enough. The courtyard is beautiful and full of trees and plants. The restaurant shares this space and is a wonderful experience to have breakfast, lunch or dinner among the trees and plants.
We stayed in room Orientalle and it is just incredible. There is a balcony over the pool and plenty of room to relax. The artwork is also stunning, not just in the room but all over the riad. It is like staying in a museum.
There are also many patios to relax in although we could not make full use of them as the weather wasn't great.
The real stars of the Riad are the staff. They are simply amazing. Ahmed looked after us so well. Sorted out our transfers and organised a tour of Marrakech, booked a restaurant for is. Would always ask if we were okay was always ready with a tip or helping on what to do or where to go. When he wasn't there Khalid did the same. Khalid is also very friendly and helpful. It was great having them in reception just before you went out. As we had come to celebrate our 25th Wedding Anniversary Ahmed had decorated the room with petals and had also arranged a bunch of roses for my wife. He also organised a special vegetarian dinner in the restaurant for us
Housekeeping led by Latifa were great and the room was cleaned very well and repeatedly decorated with rose petals.
Breakfast is a traditional Moroccan one and is very good. The star is however Oussama, our waiter. He looked after us every day and insisted we try everything and made sure we had a good breakfast. He is a very genuine person and truly wants you to have a good time. When we had dinner at the restaurant one evening he made sure we couldn't eat another crumb. A truly kind and sweet person
I cannot praise the Riad and staff enough. It is not the cheapest place but for my wife and I it was worth every penny. The memories we have will last for ever.
We will return
GGuest UserWe didnât have any issues there. In general the service is good even if there is nobody in the reception thus they give you your own keys of the main entrance and your room. As a suggestion it is needed a sign âRiad Nouhalâ but anyway, if you follow the location on Google Maps, you will be in.
MMĂśtley NĂźFCFirst off, the location was great, a lot of choice for breakfast, nice swimming pool and big/clean room. Most of the staff were actually very helpful, just the last night left a sour taste in my mouth.
I would highly recommend this hotel, but believe some staff should know better what other parts of the hotel were doing and how to speak to guests. Technically, a solo traveller, but my friend was staying in another room. Every day we were given 1 large complementary bottle or water and 2 small bottles.
However, on the final night, my friend received, but I didnât. This was fine and I just politely mentioned it to reception. Bearing in mind thereâs not many local shops to get water from, I was glad when I was told this would be rectified.
1 tiny bottle was left in my room, so I rang reception to explain, this is where things got a bit rude and I was surprised at having to âfightâ for a bottle of water - especially because this isnât a cheap hotel. I was redirected to room service, who tried to charge me and then said itâs a housekeeping issue. Then spoke to reception again and then basically called me a liar when I said that Iâd had free complimentary water every day.
The lack of water didnât really bother me, it was that I was sent around in circles and then rudely told I was wrong, even when I pointed out that Iâd received water 3-days in a row. After about an hour trying, and very very thirsty, housekeeping - who were very friendly btw - dropped off 4 small bottles of water. If it were a housekeeping issue, I couldâve been told this from the start and there wouldnât have been an issue.
All that being said, I actually really enjoyed my stay at the hotel and in Marrakech itself.
FFarahWe had the pleasure of staying at Riad Jibril during our visit to Marrakech, and what a delightful experience it was!
Our host, Iheb, truly deserves the title of a legend. From the moment we checked in until we checked out, he made our stay memorable. Whilr it may not be a 5-star hotel, it provided a unique and authentic Moroccan experience that exceeded our expectations.
The riad itself, with its traditional architecture, was clean and inviting. The highlight was undoubtedly the serene terrace, a peaceful oasis away from the hustle and bustle of the medina. One evening, we indulged in sheesha on the terrace, a delightful experience that only cost us around 70 MAD. We also had the pleasure of dining on the terrace, where we enjoyed delicious tagines at a very reasonable price of 60 MAD each. The chef's culinary skills were truly impressive. The breakfast served each morning was traditional and homely too!
What made our stay truly special was the warm and welcoming atmosphere created by Iheb and the staff. We arrived as guests but left feeling like friends. We were even befriended by the two adorable resident kittens, Sofia, the long-haired tabby, and Leena, the ginger kitten. Their presence added an extra touch of charm to our stay.
The location of Riad Jibril was perfect, and the camel in front of the money exchange served as an excellent landmark. The riad was on the opposite alleyway, second door, making it easy to find. We especially enjoyed its proximity to Kasbah, near Zeitun Cafe, a favorite spot of ours to visit at night. The lantern-lit terrace at the cafe provided majestic views that made our evenings even more memorable.
AAmeen0607I had a pleasant stay at this hotel. The location was excellent, making it easy to get around and explore the area. The room was very clean and well-maintained, and the staff were friendly and welcoming. However, the breakfast could have been better â the selection was limited and could use a bit more variety. Overall, it was a comfortable and enjoyable stay.
NNatasha Audina SI love the ambience, the decor and above all, the service that this riad has given from the moment we arrived until we checked out. The staff member that greeted us was very helpful and informative, and there were two night shift members who were incredibly helpful arranging our early breakfast (because we had to leave super early) and accompanied us to show the safest way to the square at the crack of the dawn. Even when we got lost on our way to the riad, the staff member also picked us up and helped us with our belongings. I would definitely recommend this riad to friends or family who want to make a trip to Morocco, especially Marrakech!
GGuest UserIt is located right next to the sea and Madina. The restaurant offers a nice view and serves very nice food. The hotel is family-owned and the owners make great efforts to ensure guests have a pleasant stay. The only downside is that the air conditioning is very noisy and the auto stop-start feature wakes you up all night. Additionally, the bathroom needs updating, and guests have to carry their bags to the first floor reception.
BBellinisThe check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room.
The night crew member was very friendly and informed me that the manager was traveling. However, I donât understand who is responsible for managing the website and ensuring that the correct room is posted when itâs available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesnât happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldnât even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. Itâs their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.
Mmskmr95624The interior is just as beautiful and colorful as pictured. I really appreciated the mineral water and the powerful hairdryer in the room. Breakfast was also incredibly delicious.
However, the area around the riad isn't the safest, and there are scammers lingering around offering directions. If you're a woman traveling alone, I'd advise being cautious when moving around. It's also quite a distance to various tourist attractions.
I also had a massage, which was excellent. Every staff member was very attentive and helpful.
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