Hotels With Wifi in Sabah, Malaysia

The room was much better than I expected, very spacious, clean, and tidy. The water quality in Kota Kinabalu is indeed just average, so I brought my own showerhead. Breakfast was excellent and plentiful.

I booked this hotel for one night. The location is not very convenient as there aren’t many food options nearby, but it is quite close to the airport. Due to our flight timing, we arrived at the hotel earlier than usual. We understood the official check-in time, so we politely asked if there was any chance of checking in earlier. If not, we were willing to wait, we only hoped they could let us know once a room became available. There were two counters. We were initially at the second counter (one next away from the 1st counter), but the receptionist asked my husband to move to the first one. No issue, we moved over as instructed. During the check-in process, the male receptionist repeatedly asked whether I booked online. I answered yes, yet he asked the same question again. Since he already had my IC in his hand, I expected he could see the booking details in the system. I honestly didn’t understand why he kept repeating the same question. I then politely asked if we could get a room earlier should there be any available. Instead of responding in a friendly or helpful manner, he kept repeating, “Our check-in time is 2pm,” more than three times over our check-in process. We clearly understood the check-in time, but his tone and attitude were not friendly at all. A simple “If we have a room available, we’ll try to arrange it for you” would have been enough, but instead he just repeated the same answer without any consideration. On top of that, both receptionists, the male and the female were chatting and laughing among themselves at the counter in front of guests, which felt quite unprofessional. Still, we were thankful that we eventually managed to get our room at 12:35pm. Overall, the experience was disappointing and lacked basic hospitality. I’ve been travelling and staying in different hotels, and I’ve never encountered service this unfriendly before.

The hotel is located in the city center. The interior of the hotel is very modern and the room is clean. The staffs are very friendly , helpful and always greet us whenever we go back to the hotel . Two convenience stores downstairs and some restaurants.

The hotel's location is absolutely fantastic – super convenient for getting to the pier, the beach, and for shopping. The Dawn Plaza right opposite is a huge plus. The sea view room offers an expansive view, and there's a balcony, even if the view is a bit obstructed. The hotel's design is well-thought-out, and the facilities are user-friendly and comfortable. There's a QR code on the hotel phone that you can scan for a Chinese service menu. The bathroom counter is spacious enough, and the infinity pool boasts a truly stunning view. All the service staff are very professional. The breakfast seating is well-organized, and the à la carte dishes at breakfast really speak to the quality.

This is my third stay, I had a free upgrade room to Deluxe room, that was really great. For the first two times, I was talking about feeling too cold after shower as cold air from the room will be going into the bathroom through the airventilated door. This time, the room is too warm, the temperature inside the bathroom after shower is just nice, but too warm to sleep at night, covering the quilt makes me too warm, without it would be too cold. Told the receptionist couple of times and they said maintenance had tried to turn it on to the max but the speed was still slow. However, I have a friend staying for the same night in different room, the fan speed of the air-conditioning in his room was really strong. I guess there's something wrong with the air-conditioning in my room. Other than that, everything's great.

Very nice place to stay with reasonable price. Will definitely stay here again if go to KK again especially with my family. Lurve ＜3

I expected a great hotel stay and they delivered. All the staff were lovely. Thank you for that. My only issue is the lack of room information regarding what is available in the hotel. Normally I would expect marketing information and menus for restarunt and bar in the room. The TV does give room service menu but was not required. Fortunately we found Ben, the Concierge in the lobby who very kindly explained what we asked, and provided a map for the area. Very welcome. Thank you very much.

This is more then a five stars hotel service in Sabah every staff here is very very nice and welcoming guests i really want to thanks the front desk lady Grace and the other guy they are very very helpful to give me a very good hospitality I feel here is just like my second home and definitely come back with family and friend to enjoy the time here and I blessings all teams will have a good future! Love them all many thanks and my love from Hong Kong will miss this place , also the coconut here is very very good u must try

Stayed for 2 nights for business purposes Booled for 2 days breakfast but eventually too tired to woke up very next morning so i skipped it Anyways price was on the average to high side, internet wifi is ok The downside is the spillage of water after u taking a shower, up to the toilet door, surprisingly water pressure was superb 5-10min to Imago Mall walking distance Recommended to stay Room was spacious

This is a great hotel located near the city center and very convenient for the airport. The facilities are excellent, with everything you need, including a swimming pool and fitness center. It's a good option for a quick overnight stay if you arrive late at night, though the breakfast is just okay. The front desk staff were fairly friendly. The scent in the elevator was a bit odd, though.