Our initial impressions were mixed. On one hand, we were impressed by the hotel’s atmosphere and the check-in staff were efficient and friendly. On the other hand, there were some “interesting” house rules displayed at front desk which made us question what type of people they have staying in the hotel and how they view/treat their customers.
The location is 10/10. 1 minute walk to Maashaven metro station, very centrally located and saved us lots of travelling time. More time for exploring!
The service was extremely mixed and inconsistent. The desk staff were lovely and kind. I needed late checkout at 5am and someone was there to deal with the matter quickly. However, the lady who appears to be the manager is cold and quite frankly rude. My partner became unwell on our last night and by 2pm he was better but still not 100%. I explained the situation and requested 1 extra hour as he got himself together. The member of staff I spoke with was very sympathetic and had to double check with the manager if we could stay the extra hour. Totally within their rights to say no, I understand that. The manager agreed. It’s the way she handled the matter - with absolutely no grace and no manners. She was evidently reluctant and did not directly address me at any point, she completely ignored me. Really bad customer service, especially in an already stressful situation. Please learn how to communicate with people or don’t work or sit at the front desk with your terrible attitude, bringing down the rest of the hard working, friendly front staff desk.
Hotel near Centrum,Hague100% of visitors choose this area
EElveelyh2025.12.14
Clean, comfortable bed, a bit tiny if you have big stuff. Wireless charger doesn't work very well, I used USB cable instead.
Showers cabins and toilets are just like ones of those at swimming pools, so it's okay.
The hostel doesn't seem acquainted with trip.com, so they charged me the whole amount a second time, but normally I got refunded.
A beautiful new modern designed hotel with if you are lucky a great view and truly delicious breakfast!! Location is perfect next to tram, metro and not far from the highway.
Had a great experience! The location was excellent, and I'd definitely consider staying here again. Check-in was very smooth and convenient, and the room was spotlessly clean. The amenities provided were also very effective.
We had a wonderful time! Very convenient if you’re attending a concert or show at Rotterdam Ahoy, it’s right next to each other, with lots of parking space.
Room was lovely, nice atmosphere in the bar and restaurant as well. Highly recommend!
The hotel was clean and easy to find.
The hotel is basic no kettel or toaster but does have body and shower wash in the shower.
The hotel is very central and is close to lots of bars and shops
Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient.
The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay.
It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.
Very nice hotel just near a tram and metro access have a nice view and spa and a awesome gym !!
However be careful the road is quite noisy so prefer a room with ocean view. And it was quite cold during our stay the night and there was no option to turn on the heat.
Those two points were a bit disappointing due to the price of the hotel but else it was good
Advantages: The service staff is very warm, the location is very close to the tram, and the environment is clean.
Disadvantages: There is no curtain on the bed, the decoration is old, and the lights are dim and not bright.
Conclusion: Suitable for short stays, friends who like nostalgic style.
Very Good
42 reviews
8.1/10
Price from
€26
per night
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8.6/10
Very Good
I booked a city-view room but was given a view of the back parking area instead. Everything else was good
I had a wonderful stay at Bilderberg Parkhotel Rotterdam. The location is perfect—close to everything yet quiet and peaceful. The room was clean, modern, and comfortable, with a lovely view. The staff were friendly, helpful, and made me feel very welcome. Overall, a pleasant and relaxing experience. Highly recommended!
Worth the money, was only here overnight so ideal, lack of any storage in room far from ideal, no lockers but you could store behind reception if needed, I didn’t get there till 11 pm so just put my bag beside my head as I was getting up early anyway but not convenient if staying more than that
With a last minute decision to visit Rotterdam with my son, we chanced upon Art Hotel. Modestly priced and right next to Maashaven, it took less than 10 minutes to reach from Rotterdam Centraal. Even we arrived late after 10pm, there was nothing to worry about as the hotel is right next to the Metro station and brightly lit! The reception was fabulously served by Nadia who upgraded us to a 4 bedder in 2 rooms. Room was clean, set at the right temperature and shower was hot and at the right pressure. Nothing to complain about!
The hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things. The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨. One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel. The menu selection was limited, but we had a very delicious fish dinner.😋
It was a 10/10 experience from the moment I arrived. The room had a soothing, inviting atmosphere that made it easy to settle in right away, and everything was kept spotless throughout the stay. The bed was warm and comfortable, the lighting gentle, and the entire space felt thoughtfully arranged to make resting feel natural. Every feature in the room worked perfectly, with no little issues to get in the way, which added an extra layer of ease to the stay. The staff carried themselves with a calm professionalism, always available, always respectful, and never intrusive. They handled questions, requests, and small details with a quiet confidence that made every interaction smooth. Their consistency gave the whole stay a sense of steady reliability. From check-in to check-out, the service flowed without any delays or confusion. Even minor needs were addressed quickly and with care, often before I had to think twice about them. The overall atmosphere of the place brought a sense of comfort that built up over time, turning the stay into something genuinely relaxing and satisfying. In the end, it felt like the kind of place where everything simply worked the way it should, no stress, no friction, just comfort handled with intention. A stay that was not only pleasant but genuinely memorable, and one I’d easily call a perfect experience.
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