The bedding was clean and comfortable! There were plenty of restrooms, which is great for families with multiple people – no waiting around! The common areas were also spotless. The staff were friendly and welcoming, and the location is excellent, just a 10-15 minute ride to the city center. It's truly fantastic! The price was also reasonable ☺️ A superb hotel!
The room was clean. The facilities were average, but the accommodation was fine. A bus to the ski resort was arranged. The breakfast was average. But the breakfast in New Zealand hotels is average. Don't expect too much. Compared with the ones in China, the staff in the small town here are very friendly. I feel comfortable every day.
great location, in front of new region street, close to city center. facilities are good, there are several bathrooms and toilets, never waited for one. kitchen is big, didn't use them but I think it's enough for backpacker to cook and storage their foods in fridge. I living in room for single, got a locker wardrobe and a window inside. I think there should be a table inside but there isn't, not big deal. the window was tricky, I don't.know how.to open or close it, it's like a trapdoor, maybe during winter it would be cold.
I have previously stayed in this chain of pod hotels and the one up in Auckland was fantastic and I gave a raving review. Perhaps I got these guys on a bad day but I really felt the service had dropped significantly since my First visit a year and a half ago in Auckland.
The main concern I had was the bathroom was pretty disgusting and something that I would definitely not use. You can see the reasons why in the photos that I will post. Mainly there was here all around the place and a lot of dropped water on the floor old products just in the corner even if they were advertise as free it looked disgusting and could be done in a much clean hygienic way. Just needs a bit more quality management in this area.
perhaps I got them at the end of the weekend with low interest in maintaining clean bathrooms but this was just not good.
My second gripe or concern was that inside the pod the electronics of the light and fan were not visible and I took at least 15 minutes to figure out how to actually turn on off the lights and this was only done eventually by accident by me accidentally touching the panel as the back light of the panel was not functioning therefore it was not easy to determine where to turn the light on and off.
My last gripe was that the door needs to be more effectively managed because it still slamming every time someone goes in and Out likely waking everyone in the pods certainly Juan understands in this type of accommodation you have to put up with a bit of noise but this was a little bit out there at 6 am 7 am in the morning.
So overall, a little disappointed, but for the price point it served its purpose.
Suitable for taking children. Our room sleeps 5 people, 3 single beds and 1 double bed. There is a kitchen in the room, the pots and pans are all complete, and there is a refrigerator for your own simple dishes. The hotel is very close to the city centre. Remember to bring toiletries, shower gel, shampoo.
The hotel is centrally located in Christchurch, making it a convenient base for exploring the city. The overall cleanliness and tidiness of the hotel were commendable. However, the rooms are not very spacious, which was a bit of a letdown. Additionally, the curtains appeared to have not been cleaned for a long time, which negatively impacted my experience. Despite these issues, the prime location and cleanliness of the hotel made for a reasonable stay.
You need to provide better information about parking. The hotel only offers valet parking, though other paid parking is available nearby.
Service at breakfast was not great. No one greeted me or explained that there were options. No prices were available before dining. I had one bagel and a fruit bowl (no drinks) and my bill was $28. That's really steep! I'll go to a cafe next time.
Traveling with friends, we booked four rooms. They were clean, hygienic, and quite new. The lobby is small, and we didn't book breakfast so I can't comment on that. The rooms are a bit like a domestic Atour or All Seasons hotel, which is perfectly fine. The price was also very reasonable, especially since we used a room voucher, making it a great deal.
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GGuest UserA decent hostel in a not-so-far location from the centre. The kitchen and common areas are specious enough and kept clean daily regardless of careless people that were not taught how to clean after themselves. There’s parking available free of charge which is great with an alternative to park on neighbouring streets if full. The beds are not the best, very wobbly and noisy when you turn or tried to climb up. Separate sockets and lights by each bed are great. There are lockers but you need your own bad lock. Staff was polite and friendly.
YYangyang05The location is next to the road, so there will be noise at night when cars pass by quickly and the houses here are generally not soundproofed. But if the room is near the parking lot, maybe it can be improved. Everything else is perfect, because there is a living room and an open kitchen, two bedrooms (one with a single bed and one with a double bed), a separate bathroom with dry and wet areas, and a hair dryer, which is a great deal
GGuest UserI was a bit disappointed. I was expecting this to be a 5 star place, but there were a lot of things that were definitely not 5 stars. The robes were grey and didn't cover bigger people. One of them had pilling all over it, I didn't want to even wear it. The bathroom door squeaked loudly, so if one person got up to the toilet in the middle of the night, it woke the other person up. There were instructions on how to use the spa bath, but not on how to put the plug in. It didn't just plug in normally. We weren't able to use it on our first night which was very frustrating as it was one of our main attractions. I rang housekeeping the next day. Someone came and had a look and said that you had to turn a know on the side of the spa, how would anyone know that? The lock on the door to outside was broken and a small slide lock had been put on. Why not fix the main lock? I used the toilets to the side of the library and when I washed my hands, the tap was all loose and wobbled round. All these things are little but show that the lodge needs to have things fixed or updated. For $300 per night, you expect the best. The worse thing was on our last morning, we got to breakfast about 8:45, the restaurant closes at 9:30 am. There was continental and scrambled eggs and bacon. At about 9:00 am they stopped bringing out anymore bread to toast. No more croissants, eggs or bacon were brought out. There were about 6 tables with guests and everyone kept going up and checking, but they didn't refill. People were saying, they must have run out of food! But for some reason the waiter kept lifting the lids to the egg and bacon to see what was in there, but of course there was nothing as he hadn't refilled it and he was the only waiter!! I was really disappointed and wouldn't recommend it, unless you are getting a really good discount.
GGuest UserI am writing to formally express my profound disappointment and dissatisfaction with the service provided by the Crowne Plaza hotel in Christchurch, New Zealand. My booking was for 5 rooms to accommodate a group of 9 family and friends, including young children and elderly members.
Understanding that our group had specific needs, I proactively contacted the hotel in advance via email to politely request the possibility of an early check-in.
The hotel’s response was both disappointing and unreasonable. They stated that an early check-in was not possible and suggested that if we wanted rooms available upon our arrival, we should book and pay for an additional night for the previous day. This response felt exploitative, implying that rooms were available but only for an additional charge, rather than as a gesture of goodwill or customer care.
Accepting this, we adjusted our plans and arrived at the hotel after 3:00 PM, the official check-in time. To our great frustration, none of our five rooms were ready. The first room was only made available at 3:30 PM, and the last room was not provided until 4:30 PM—a full 90 minutes after the guaranteed check-in time. This caused significant inconvenience, discomfort, and stress for our group, especially given the presence of young children and elderly individuals who were tired after travel.
As a loyal customer of the IHG brand who has stayed at their properties across Asia, I have always trusted their standards of hospitality. Unfortunately, this experience at the Crowne Plaza Christchurch represents the worst service I have ever encountered from IHG. The combination of an unaccommodating and profit-driven response to a reasonable request, followed by a failure to meet even the basic check-in commitment, reflects poorly on both the hotel and Trip.com as the booking agent.
GGuest UserI have previously stayed in this chain of pod hotels and the one up in Auckland was fantastic and I gave a raving review. Perhaps I got these guys on a bad day but I really felt the service had dropped significantly since my First visit a year and a half ago in Auckland.
The main concern I had was the bathroom was pretty disgusting and something that I would definitely not use. You can see the reasons why in the photos that I will post. Mainly there was here all around the place and a lot of dropped water on the floor old products just in the corner even if they were advertise as free it looked disgusting and could be done in a much clean hygienic way. Just needs a bit more quality management in this area.
perhaps I got them at the end of the weekend with low interest in maintaining clean bathrooms but this was just not good.
My second gripe or concern was that inside the pod the electronics of the light and fan were not visible and I took at least 15 minutes to figure out how to actually turn on off the lights and this was only done eventually by accident by me accidentally touching the panel as the back light of the panel was not functioning therefore it was not easy to determine where to turn the light on and off.
My last gripe was that the door needs to be more effectively managed because it still slamming every time someone goes in and Out likely waking everyone in the pods certainly Juan understands in this type of accommodation you have to put up with a bit of noise but this was a little bit out there at 6 am 7 am in the morning.
So overall, a little disappointed, but for the price point it served its purpose.
Ccici086Traveling with friends, we booked four rooms. They were clean, hygienic, and quite new. The lobby is small, and we didn't book breakfast so I can't comment on that. The rooms are a bit like a domestic Atour or All Seasons hotel, which is perfectly fine. The price was also very reasonable, especially since we used a room voucher, making it a great deal.
HHuiyouyongdexiguamaoThe large living room includes a kitchen, a full set of tableware and kitchenware. It is bright and clean with natural light all around. All three rooms have toilets, which is suitable for more than 6 people. The ball room with windowsill is next to the entrance of the room.
KKuishouThe room was very clean, and the facilities were standard for a four or five-star hotel, with a separate shower and toilet. The bed was also quite spacious. The breakfast was reasonably rich, and you could order omelets separately. The hotel is extremely close to the terminal; you can reach it right after exiting. Outside, there's a car rental company parking lot, which is very convenient if you're renting a car because you can park there and avoid paying hotel parking fees. Within a 10-minute walk, there's a commercial complex with restaurants and a supermarket. It's a very convenient place to stay when arriving in Christchurch.
WWWXBThe location is very good: close to Intercity Station, the city bus station, and shopping places. There is also a KFC and a small gift shop downstairs, and there is a small mall next to the hotel with a lot of food. It is a little far from three supermarkets, and it takes 15-20 minutes to walk there~
Room: Very clean, the multi-layer towel rack in the bathroom is heated, and towels and small clothes will be dry the next day when placed on it, which is very convenient.
Service: There are Chinese service staff at the front desk, so it is very convenient for tourists with average English~
Note: The front desk is not open 24 hours. If you arrive or leave too early or too late, notify the hotel in advance, and the hotel will tell you how to check in and get the card by yourself~ If you are not good at English, you can ask Ctrip to help you contact~
2202065****A decent, clean hotel with an excellent central location, making shopping and dining very convenient. It's directly opposite the cathedral, which is currently undergoing renovation. The 2nd-floor restaurant is also great, offering a more Western-style breakfast.
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