Hotels With Wifi in Istanbul Province, Türkiye

Hotels With Wifi in Istanbul Province, Türkiye

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Top Hotels With Wifi - Istanbul Province

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99+
Hotels in Arnavutkoy,Istanbul
Located in Arnavutköy (Nene Hatun), Dem Premium Hotel - Round Trip Airport Service - Istanbul International Airport is within a 5-minute drive of Green Mosque and Florya Ataturk Villa. This hotel is 12.7 mi (20.4 km) from Mall of Istanbul and 19.6 mi (31.6 km) from Bahçeşehir Gölet Park. This smoke-free hotel offers complimentary parking nearby. A complimentary continental breakfast is served daily from 6:30 AM to noon. Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Free self parking is available onsite. Make yourself at home in one of the 41 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and electric kettles.

"I loved how everyone was so nice. Traveling by myself as a female was already scary but they made everything comfortable. The food was good. There is restaurants near by as well as some breakfast and markets less than a 5 min walk. If you need to use an atm to pull money there is many less than a 5min walk away too!!! o"
Good
209 reviews
7.6/10
1 night
From MXN$446
Check Availability
93
Hotel near Asian Side,Istanbul
With a stay at ISG Sabiha Gokcen Airport Hotel - Special Class in Istanbul (Pendik), you'll be a 4-minute drive from World Atlantis AVM and 6 minutes from Viaport Outlet Shopping. This 4-star hotel is 15.4 mi (24.7 km) from Yorukali Beach and 18.7 mi (30.2 km) from Bağdat Avenue. Take advantage of recreation opportunities including a sauna and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours). Make yourself at home in one of the 128 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and blackout drapes/curtains.

"The room was spacious and clean, with all the necessary toiletries! It's actually very close to the airport, but it's hard to find if you don't know the way. Navigation showed 1.9 km from the exit to the hotel, and I had to ask several people to find it. In reality, it's at most 300 meters away. From the arrival hall exit on the first floor, turn left and walk to the end, where there are stairs. Go down the stairs, look up, and you'll see the hotel. There's also a small path through the grass that can save you a few dozen meters! I highly recommend it; it was the most comfortable place I stayed in Turkey."
Great
805 reviews
9.2/10
1 night
From MXN$1,868
Check Availability
99+
Hotel near Besiktas,Istanbul
Crowne Plaza Istanbul - Ortakoy Bosphorus is located in Ortakoy Istanbul, in the hearth of the Bosphorus coastline. Ortakoy, one of Istanbul's oldest neighborhoods, has hosted a variety of cultures and civilizations. We are just a short drive to Dolmabahce Palace, Galataport, Karakoy, Sultanahmet, Grand Bazaar, Hagia Sophia, and Taksim Square. Additionally, all popular nightlife destinations, upscale restaurants, nightclubs, shopping districts, and historical sites are within a five- to ten-minute drive of our location. We are also very close to Ortakoy Camii, Etz Ahayim Synagogue, and Agios Fokas Greek Orthodox Church from our hotel by walking distance. We offer to our guests unforgettable luxury SPA amenities, 24-hour fitness facility and complimentary high-speed wifi connection. Join us at our roof top restaurant and enjoy for breakfast and dinner with amazing bosphorus view.

"”Please read the full review.” Great place to stay in the Ortakoy area, it's between 4 to 5 stars Hotel. Location, rooms, staff, services were exceptional. Staff speaks English with no issues and we're very helpful, especially Buqra & Beyza at the reception, deserve a special mention. Breakfast is below average with poor servicing of the staff. Roof top restaurants are excessively expensive with very pushy staff and has a run down decor. Apart from that, the hotel is in great condition. Bus stop and Ferry stations are all within walkable distance. Eatery and Shopping are very very high priced all around the area."
Great
128 reviews
9.1/10
1 night
From MXN$2,758
Check Availability
74
Hotel near Taksim,Istanbul
With a stay at New Pera Hotel, you'll be centrally located in Istanbul, just a 3-minute walk from Istiklal Avenue and 13 minutes by foot from Taksim Square. This hotel is 1.7 mi (2.8 km) from Galata Tower and 2.6 mi (4.2 km) from Grand Bazaar. Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Take advantage of the hotel's 24-hour room service. Continental breakfasts are available daily for a fee. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite. Make yourself at home in one of the 10 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

"Wonderful hotel! It's located near Istiklal Street and the Galata Tower. The room itself was cozy and clean, with good renovations and air conditioning, which is quite important in the summer. There are many shops and restaurants nearby where you can grab a bite, though they aren't the cheapest. The street is quite busy, but there was no noise in the room. Public transport is accessible nearby, so you can easily get to other places. The owner is very welcoming and friendly! He even helped me out in a tough situation 🤗. The only downside is the stairs if your room is on an upper floor. They are quite steep, and it might be inconvenient to carry large, heavy luggage up them, but for such a pleasant price and all the other positives, you can easily overlook this small detail (or just consider it an impromptu cardio workout 😅, also a plus)! Overall, my impressions of the place are overwhelmingly positive!"
Very Good
56 reviews
8.5/10
1 night
From MXN$598
Check Availability
99+
Hotel near Taksim,Istanbul
A stay at Istanbul Dora Hotel places you in the heart of Istanbul, within a 15-minute walk of Taksim Square and Istiklal Avenue. This luxury hotel is 1.8 mi (2.8 km) from Galata Tower and 2.1 mi (3.3 km) from Bosphorus. Relax at the full-service spa, where you can enjoy massages and body treatments. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a television in a common area. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the 119 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

"I sincerely thank all of you for your hospitality, care, and warm smiles during my stay at this hotel. From the very first moment, I felt incredibly comfortable and valued. The cleanliness of the rooms, the organization of the hotel, and the professional approach of the staff were truly commendable. Your readiness to assist with anything and your dedication to guest satisfaction made my time here unforgettable. My heartfelt thanks to the entire team for creating such a warm and friendly atmosphere. This hotel was not just a place where I stayed, but a special place where I collected beautiful memories. I'm leaving with wonderful recollections. If my path ever brings me back here, I will choose you again without hesitation. I will definitely recommend this wonderful experience to my family and friends. Thank you again for your efforts, your smiles, and your quality service. I wish health, happiness, and success to the entire team. I hope to see you again very soon."
162 reviews
7.3/10
1 night
From MXN$693
Check Availability
99+
Hotel near Nisantasi,Istanbul
With a stay at Ramada Plaza by Wyndham Istanbul City Center Adults Only, you'll be centrally located in Istanbul, within a 5-minute drive of Taksim Square and Galata Tower. This 5-star hotel is 3.8 mi (6.1 km) from Grand Bazaar and 4.3 mi (7 km) from Blue Mosque. Pamper yourself with onsite massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge). For lunch or dinner, stop by Pancaldi, a restaurant that specializes in Turkish cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Istanbul? This hotel has facilities measuring 9505 square feet (883 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and RV/bus/truck parking is available onsite. Make yourself at home in one of the 179 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

"Great location and i always stay at this hotel, Premier room on lobby floor is the best rooms that i like . I will definitely stay here when ever i visit iStanbul .  I recommend this type of room if you stay at this hotel, be a little more but enjoy a great room environment ."
Very Good
248 reviews
8.8/10
1 night
From MXN$1,849
Check Availability
65
Hotels in Arnavutkoy,Istanbul
With a stay at Heaven Inn Airport Hotel in Arnavutköy (Yavuz Selim), you'll be within a 5-minute drive of Green Mosque and Florya Ataturk Villa. This hotel is 13.1 mi (21.1 km) from Mall of Istanbul and 20 mi (32.2 km) from Bahçeşehir Gölet Park. Make use of convenient amenities, which include complimentary wireless internet access and concierge services. Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite. Make yourself at home in one of the 16 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, hair dryers, and slippers. Conveniences include safes and desks, and housekeeping is provided daily.

"No complaints about the hotel itself, everything was clean and good. They provided a transfer service for a bit less than a taxi. However, the hotel's location is directly under the flight path to the airport, so planes land right overhead. As a result, there was noise all night long. Even with the window closed, the noise didn't go away. I slept very poorly because of it. Thankfully, it was only one night between flights. But I won't be booking this hotel again."
Very Good
140 reviews
8.2/10
1 night
From MXN$446
Check Availability
51
Hotel near Asian Side,Istanbul
Set in Istanbul's Pendik, Sawa Hotel Airport is positioned to meet the needs of those traveling for fun or business. The in-house cafe is the perfect place to hang out. At this hotel, you'll also find facilities including a garden. Staff at this property's front desk can speak 4 languages, including English. For extra convenience dry cleaning are available at the property as well. Parking is available at the property.

"The hotel is very close to the airport. Very lovely and affordable traditional restaurants nearby. Everyone was very helpful and friendly. The room was very spacious with an amazing kingsize bed. The only thing that could be improved is to add a chair and a small table in the room perhaps there would be plenty of space."
Great
59 reviews
9.3/10
1 night
From MXN$1,100
Check Availability
99+
Hotels in Arnavutkoy,Istanbul
A stay at Shelton Airport Otel places you in the heart of Arnavutköy, within a 5-minute drive of Green Mosque and Florya Ataturk Villa. This hotel is 13.2 mi (21.2 km) from Mall of Istanbul and 20.1 mi (32.3 km) from Bahçeşehir Gölet Park. Take in the views from a garden and make use of amenities such as complimentary wireless internet access. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 9:00 AM to 10:30 AM for a fee. Featured amenities include express check-in, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 55 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

"This hotel is conveniently located near IST airport, and you can get there by bus. When I first checked in, I was given a room facing a noisy road, even though I had specifically requested a quiet room when booking. They told me all rooms were occupied, which I believe was true since I arrived in the evening. The next morning, they smoothly moved me to a quiet-side room. In fact, a staff member came to me and offered to help me move. There's complimentary drinking water, a lift, and it's clean. Overall, it's a good option for a one or two-night stay!"
Very Good
132 reviews
8.0/10
1 night
From MXN$370
Check Availability
99+
Hotels in Arnavutkoy,Istanbul
Located in Arnavutköy (Mareşal Fevzi Çakmak), Garden Mode Airport Hotel is within a 5-minute drive of Green Mosque and Florya Ataturk Villa. This luxury bed & breakfast is 13 mi (21 km) from Mall of Istanbul and 15.9 mi (25.6 km) from Bahçeşehir Gölet Park. This smoke-free bed & breakfast offers complimentary parking nearby and bellhop services. At Garden Mode Airport Hotel, enjoy a satisfying meal at the restaurant. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 36 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

"Lovely little hotel not far from the airport. Parking is on the street outside the hotel, and one of the sideview mirrors on our rental car had a big scratch on it the next morning. This is not the first time that we have chosen a hotel partly because it advertises parking and then doesn't actually have any, other than on the street. Other than this, we were very happy with everything. There is a nice breakfast, otherwise meals can be ordered for delivery. Love the cats here (and everywhere in this country!)"
Great
260 reviews
9.1/10
1 night
From MXN$600
Check Availability
See All Hotels With Wifi in Istanbul Province

Travelers Reviews of Istanbul Province Hotels

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Bvs Bosphorus Hotel Pera

7,9/10
Good
Posted on Aug 30, 2026|Superior Double Room with Sea View
SAGuest User
The hotel is beautiful, but the rooms are very small, the adaptation is cool and hot, it's what they control. I booked for breakfast, and the breakfast was delicious. Lunch was kind of good, but it was overpriced.
Price per night from:MXN$1,170

The Galata Istanbul Hotel - MGallery

8,7/10
Very Good
Posted on Aug 16, 2026|Superior Golden Horn View King Size
Shazz Stone
Stayed here for 7 nights in a Superior golden horn king size room and found our experience to be okay. I am a bit divided on how to write this review, since we had a good stay but with soo many minor ”things”. When my partner arrived at check in time, the room wasn't ready. He waited about 45min longer before he was able to check in. • The room: Upon checking in we noticed that the doorlock was busted and asked reception to fix this. (This was very quickly repaired after asking) The handsoap wasn't refilled between guests, we had to mention this to reception. We noticed that they clean the bathroom with a substance that leaves greasy marks, so even though your bathroom is ”cleaned”, it doesn't always look like it. The tiny mirror and the hairdryer socket flap were both dirty after checking in and not cleaned in any of the days that we were there. The shower glass isn't extended too far, so be prepared that when you shower the floor will get quite wet. Housekeeping doesn't restock any teas during a 7day stay. If you fancy something that you've finished, you need to ask reception to stock it again. They did restock our water every day though, so I'm not sure why they'd only do it halfway. The bathroom door isn't actually a solid door but two halves. Which is okay, but if you don't like to hear your partner in the bathroom or on the toilet- you might have an issue with this. The room had 1/2 a view of the elevator, the other half was of the river, the bridge and the mosques. (View was decent) Maybe the most important lack of this room: the matrass. There is nothing actually wrong with the bed itself besides the mattress splitting in half at times. However the mattress itself is past its due date. It had such a hole in the middle of too many people having slept in it. It was quite hard to sometimes get comfortabele since you aren't well aligned, it ended up giving me a little neck ache. • The location: The location of this hotel is great. You are near the Galata area and tower, you can easily walk down towards the water and bridge (both sides). And there is plenty to see and do within a 30min walk- area. The hotel is located semi at the bottom of the hill. If you fancy getting to Galata tower, be prepared for a steep- but beautiful walk up. Plenty of good restaurants near this hotel or only a short taxi drive away. • The service Reception as well as the waitstaff are lovely. If there is anything- they'll fix it for you. They are always willing to help and they get it sorted as quickly as they can. • The buffet The majority of the photo's I'm posting with this review will be of the buffet. I've noticed that there arent many photos online of it and I think it could be a selling point for foreigners to choose this hotel. They have a range of pastries and breads every morning. Boiled eggs and a selection of warm dishes. They have their salad and fruit bar with yoghurts available. And their cheeses and meats to fit any dish. They have an egg service where you can order eggs to your liking with table service. They also provide coffees as per table service too. Service during breakfast hours is lovely and they try to memorise your orders. We noticed a (relatively new to Hospitality) Turkish guy working there, and he always made us feel welcomed. Even though we doesn't speak a word of English. Reason for me finding it difficult to write this review is: The standard in Turkey is a bit older than in other places in the world. I feel like we paid a significant amount of money for this room, but got outdated quality? I wouldn't say this is a 5 star hotel, not even 4 stars to be honest. However, for the quality standard in Turkey I do believe that this considered to be a good hotel. We enjoyed our stay here, but aren't necessarily too sure it is priced accordingly to it's quality. I'm giving it 4 stars due to the location and the service, but am not convinced it's fully worth the price you pay.
Price per night from:MXN$2,864

Hampton by Hilton Istanbul Zeytinburnu

9,0/10
Great
Posted on May 27, 2026
GBGuest User
This location is good if you plan to commute everywhere. The service and food is adequate. Depends on the person at the reception. Brother Rosul was a great host. He takes every little thing very attentively. These small efforts go a long way. But other receptionists we didn’t find very helpful sometimes. The room was pretty good and cleaning was up to the standards. Overall a nice place to sleep in and have a good breakfast in the morning. But if you expect more than this I wouldn’t prefer this hotel but for us that's all we needed.
Price per night from:MXN$1,338

Demiray Hotel Old City

9,2/10
Great
Posted on Jun 22, 2026|Standard Double Or Twin Room
RUAndreeva Natalia
Wonderful location. It's tough with luggage going up and down the stairs, so a transfer is definitely needed. The view from the restaurant terrace is stunning, especially in the evening. We booked this hotel specifically for that view. The pool is small, and a swim cap is mandatory; you'll have to buy one if you don't have one. I wasn't a fan of the massage; it was given by a man, and the price was steep. The sauna and hammam were a nice bonus. The pillows and bed were very comfortable – perfect for relaxing after a day of walking around. Breakfast was excellent. Highly recommend!
Price per night from:MXN$2,171

Ottoman Luxury Hotel

7,7/10
Good
Posted on Jul 10, 2025
Guest User
У отеля только один плюс - отличное местоположение и все. За эти деньги в данной локации можно найти отель и получше. Сервис оставляет желать лучшего. В номере на входе не работает выключатель. Свет включается только выключателей рядом с кроватью. Администратору сказала, никто ничего не сделал. На фото номер выглядит намного красивее, отель кажется новым, в реальности - все намного проще. В номере нет воды. Нонсонс. Во всех отелях Стамбула вода есть. На ресепшн сказали, что хозяин экономит. 40 рублей вода стоит. Капец. Завтрак на террасе. Терраса маленькая, мест всем не хватает. Вид никакой. Если есть возможность , выбирайте другой отель.
Price per night from:MXN$1,478

DoubleTree by Hilton Istanbul - Piyalepasa

8,0/10
Very Good
Posted on Mar 2, 2026|King Room Non smoking
CNAnonymous User
The room was nice, but there's a mosque nearby, so it got a bit noisy in the mornings. The breakfast was really bad, but the hygiene and environment were decent. The main issue was that many of the staff didn't speak English, which made communication difficult.
Price per night from:MXN$1,919

Levni Istanbul Hotel Handwritten Collection

9,1/10
Great
Posted on Jul 21, 2026|Superior Room With 2 Single Beds
RUDaria Lapshina
The hotel has an incredibly convenient location: the tram stop is just a three-minute walk away, the metro is also nearby, and the ferry terminals are about ten minutes away. Everything you might need is close by, including currency exchange offices with good rates, sweet shops, restaurants, and major attractions. The hotel itself and our room were excellent. The interior was pleasant, clean, and modern, and there was enough space for two people. The room was cleaned every day, and the service and staff were great. The Wi-Fi signal was strong and reliable. Our room was on the third floor and overlooked a lovely little street. There is a mosque nearby, so the call to prayer can be heard quite loudly—something to keep in mind. A buffet breakfast is available and can be paid for at the hotel. The food was fresh and tasty, with a good selection. However, you can also find breakfast for about half the price at cafés near the hotel :) The only downside was the swimming pool. The pool itself was nice, although not very large. However, wearing a swimming cap is mandatory :( You can buy one at the hotel for €5, but swimming in one is not particularly comfortable. The hotel also has a rooftop terrace with a restaurant. The views of the city and the Bosphorus are fantastic, but unfortunately, we didn’t get a chance to try the food, as the kitchen doesn’t open until 6 p.m. The hotel has entrances from two different streets, which is very convenient. It is also split between two buildings located right next to each other, so don’t get confused :) I would definitely stay at this hotel again on my next visit :)
Price per night from:MXN$2,421

Sidonya Hotel

8,4/10
Very Good
Posted on Jun 4, 2026|Standard Single Room
RUBV Sergei
A nice small hotel with all amenities, and timely cleaning. The cafe offers a stunning view of the sea and the strait. Cormorants and crows are always a delight to see, waiting for guests to arrive for breakfast. The location is very convenient, close to the metro, ferry crossings, and Bosphorus tours. Airport transfer can also be arranged. Special thanks to the staff for their hospitality.
Price per night from:MXN$1,355

Crowne Plaza ISTANBUL - OLD CITY by IHG

8,6/10
Very Good
Posted on Aug 31, 2026|Standard Room
CNGuest User
The biggest complaint is that as soon as you enter the hotel, there are two platforms with three sets of stairs. Carrying luggage felt like climbing a mountain. Out of four people with four pieces of luggage, the bellboy only bothered to pick up the lightest one. How perfunctory. The room was a bit small and the facilities were old, but the hygiene was acceptable. The surrounding area of the hotel is generally not great. Honestly, I wouldn't recommend staying here if you're coming to Istanbul. My extended stay wasn't synced with the platform, so I couldn't successfully extend it. I ended up turning right out of the hotel and staying at a place that I think was called ZAL hotel, which was much newer.
Price per night from:MXN$1,543

Olimpic Hotel

8,4/10
Very Good
Posted on Aug 11, 2026|Family Room With Balcony
RUТатьяна_28
Good day! I'll start by saying that the hotel failed to fulfill its obligations regarding the booked room. We booked a family room with a balcony for our family. Upon arrival at the hotel for check-in, we were immediately told that there were problems with our room and they couldn't accommodate us. They offered us one night in a different hotel. A bellboy escorted us to the other hotel and carried our luggage. The alternative hotel turned out to be, to put it mildly, a dump – tiny rooms, a non-functional air conditioner; in short, it was awful. We were so upset that we just dropped our suitcases and immediately went out into the city, only returning to sleep. The next morning, we returned to our hotel for breakfast and to store our luggage. After breakfast, we inquired about our room and were told it would be ready by 2 PM, even though the day before they had promised we might be able to check in that morning. They lied again, but we decided not to get too upset and went out to explore. We returned to the hotel at 2:30 PM, and to our surprise, the reception handed us two key cards for different rooms – not even adjoining, but located at opposite ends of the floor. So much for a family room! Furthermore, when we returned to the hotel, the electricity had been off since 12 PM, and they promised it would be back on by 8 PM… We decided to check out the offered rooms. Naturally, they didn't at all match what we had booked; there was no balcony, for which we had paid extra. Since we were already exhausted from all the 'hostel hopping,' we decided to just take the offered rooms. But it was a complete disappointment! Returning to the hotel in the evening, around 11:30 PM, the electricity that was promised by 8 PM still hadn't come back on, which also meant no hot water and no air conditioning. A large group of guests gathered at the entrance, demanding a solution (by the way, the manager is constantly absent, and if you want to talk to him, you have to wait 1-2-3 hours). As a result, the hostess tried again to offer relocation to another hotel for one night. Everyone went to get their belongings, and to our surprise, when we came back down, no one was there; they had simply forgotten about us. Meanwhile, it was already past midnight. We waited for the hostess to return and for us to be moved. About 1.5 hours later, all the guests were brought back 😂 apparently, they couldn't find enough 'hotels' to accommodate everyone. After some time, around 2 AM, the electricity finally came back on. So, out of 3 nights, we spent 2 nights in complete stress and confusion. By the way, the electricity went out again the next day at the hotel, but they managed to restore it quicker. Regarding the hotel service: the toilet paper in the room ran out, and the TV wasn't working. First, my husband asked at reception for more paper and to fix the TV. Then I personally asked the housekeepers who were cleaning our room for paper. To our surprise, when we returned to the room in the evening, the paper was still not there! And of course, the TV still wasn't working. I had to visit reception twice more to get a roll of paper. The water in the room was never refilled during our entire stay. The room we booked was supposed to have slippers; in the rooms they gave us, one had them, the other didn't. The hotel offered breakfast on the restaurant terrace. The breakfast was average; everything was dried out because it wasn't covered in any way, and the selection was mediocre – lots of cheese of one type, various cold cuts, boiled eggs, fruits (in the first few days, a meager amount of melon and sliced oranges with grapefruit; later, perhaps when foreign tourists arrived, the selection became richer). The coffee machine, of course, wasn't working; there was only instant coffee, which quickly ran out, and we constantly had to ask for more. The only positive was the view from the terrace during breakfast. Otherwise, I do not recommend this hotel. There are many problems, constant promises, but no action to fix the situation. My rating for the hotel is 1 out of 10.
Price per night from:MXN$1,195

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Property Information for Tourists

Total properties2202
Number of reviews142,300
Weekday Avg. PriceMXN$2,871
Weekend Avg. PriceMXN$2,942