Outstanding Service and Relaxing Stay at the Hotel
Good afternoon! I’d like to share my review of this hotel from our stay between June 14-22. We are a young couple. The hotel is just 10-15 minutes from the airport. The staff is incredibly friendly, polite, and helpful, always smiling and ready to answer any questions. The pleasant atmosphere makes you feel welcome as soon as you step into the hotel.
1. **Room**: We booked a superior room on the 4th-6th floor and were placed on the 6th floor. The room was spacious, clean, and comfortable with slippers, bathrobes, a wonderful balcony, a fridge, a safe, and all necessary toiletries. The bed was huge with an amazing mattress! Our room (637) was located directly under the restaurant. This was the only downside, as the evening shows and music could be faintly heard even with the balcony closed, but it wasn’t disruptive enough to ruin our stay. The shows end around 10:00 PM. Keep that in mind. The view from the room was stunning. Having everything in one building—restaurant, gym, reception—was very convenient. However, a couple of fire alarms went off during the night, which was quite frightening.
2. **Occupancy**: The hotel was only half-full, with just one wing open for guests, which meant there were few people around—something we truly appreciated. There were almost no kids; I counted a maximum of three during our stay. This hotel is more suitable for adults seeking a quiet, peaceful environment.
3. **Restaurant**: The restaurant offers an incredible outdoor terrace on the 7th floor with panoramic views of the sea, islands, yachts, and sunsets—absolutely breathtaking! Live music such as violin and piano performances further elevated the ambiance. The terrace is divided into dining and lounge zones. No queues for food, and while the selection isn’t extensive, everything is delicious and feels homemade. Outside, there’s always a barbecue serving pasta, burgers, chicken, beef, lamb, kebabs, fries, and pita bread. Inside, you’ll find tea, coffee, soups, salads, side dishes (two to three options), and desserts. Seafood is regularly available—calamari, sea bass, and occasionally shrimp and crab. However, the lack of fruit was disappointing; we only saw apples, bananas, some underripe peaches, and sour plums. Very odd for a season rich in pineapples, mangoes, watermelons, and melons. That said, the dates were delicious! The food was excellently prepared, and we had no issues with food poisoning. When we inquired about the type of fish being served, the chef personally came out to explain.
The beach bar even had a dishwasher for glasses, so no disposable cups!
4. **Birthday Gesture**: The hotel surprised us with a beautifully decorated room filled with balloons, flowers, and a delicious cake for a birthday celebration. A thoughtful and heartfelt touch—well done, team!
5. **Beach**: The beach is exceptional! One of the main reasons for choosing this hotel, it did not disappoint. It’s large, clean, and equipped with comfortable sunbeds, parasols, and wind barriers. There’s plenty of space between sunbeds, offering a private, tranquil experience. The beach bar, situated conveniently, overlooks the water. No queues, and there’s always beer and cocktails available. The sea access is primarily from the pier, but towards the end of the beach, there are small sandy coves where you can wade, feed fish, or just enjoy the water in coral shoes. The reef is phenomenal, and there’s a rich variety of marine life even near the shore.
6. **Excursions**: We didn’t attend the meeting with the guide, as it wasn’t our first trip. We booked a sunset boat tour directly at the beach. The trip was delightful—snorkeling, dolphin spotting, and returning to the pier afterward. Another excursion we took was to Dahab, including visits to the Colored Canyon, safaris, camel rides, and snorkeling. It was a budget-friendly option but tiring and riddled with meaningless stops at shops and souvenir stalls. Still, it’s a one-time experience worth trying if you want a break from the hotel.
7. **Service**: The staff in the hotel’s restaurants and bars is exemplary—attentive, observant, and caring. They remember your preferences and serve proactively, making the dining experience seamless.
8. **Housekeeping**: The room cleaning was timely and spotless. Our housekeeper, Mohammed, was polite and created towel art with flowers daily. Water bottles (2 per day) were provided, but you can request additional ones with a small tip or token of appreciation like chocolate. A kettle along with tea and coffee is available in the room.
9. **Entertainment**: Shows and discos are held in the evenings, although we didn’t attend any. Sweet gestures like giving chocolate to the staff during checkout were much appreciated—they genuinely seemed touched!
10. **Would I Return?**: Absolutely! The service, facilities, stunning beach, and peaceful atmosphere make this a perfect choice for relaxation and quiet downtime. It’s not a party destination, but for those seeking serenity, you won’t regret it. Solid 5 stars! I hope the hotel continues to maintain its high standards. Thanks to the entire team for the amazing experience!