Banyan Tree Kuala Lumpur

#kualalumpurhotels Everything about the Banyan tree is very good. All staff are very friendly and helpful. The rooms are well equipped and spacious. The housekeeping of Jacqueline @ Donnie was excellent and consistent. We loved it so much Ezat at the front desk was very hospitable and very enjoyable. He took his time to explain everything. Arriving on December 9 around 3.30pm, the staff (a man we forgot to mention his name) were very nice too. Breakfast is neat Not the usual full buffet. Some buffet foods are available but we can order hot food on request such as Ruti Kanai, Eggs, Nasi Limak and many more. Free-flowing food, fresh juices and prosicos are a nice touch. The spa could be better. The treatment room needs an update. The welcome drink was a bit disappointing as it was served in a regular cup (as opposed to the spa). The processor was fine but while the service could be better. Tea after the spa was nice. Overall, we will be back to Banyan Tree! Thanks for the nice stay.