Stayed two nights for a business conference nearby. Called to see if I could check in early to attend a virtual part of the conference from the hotel room - Star was so helpful and kind! She went above and beyond to make sure that a room would be ready for me in time for the virtual meeting. She called me back even before the time she said a room may be ready, and I was able to check in early with time to spare before attending the meeting! Star even offered to help me take my things from the car to the room (though I declined her assistance because I'm used to doing everything myself LOL). Star was very knowledgeable about the amenities and the activities near the hotel - she checked on me several times while I was there - it made all the difference! There was another large group staying at the hotel - two buses - and so it was a little noisy on my last night - most were teens, I think - but nothing outrageous (I did not complain, just mentioned it at checkout as I heard several others from our group had (worse) experiences with the large group). The rooms and hotel grounds were exceptionally clean and I saw staff cleaning almost constantly. Included breakfast was pretty good and just about something for everyone - yogurt, grits, breakfast bars (granola, Nutrigrain), muffins, bagels, toast, donuts, pancakes, sausage/Canadian bacon, eggs/omelets/frittatas, cereals, fresh fruits, milk, juices, oatmeal, coffee, hot chocolate. Coffee and hot chocolate available in the lobby 24-7 - complimentary. Ice machine with buckets and extra cups on the main floor near elevators. Pool table in lobby. Cubbies to work in lobby with USB ports. Nice outside area to socialize, relax, or smoke (if you're a smoker). Shampoo, conditioner, and body wash dispensers in shower, along with hand soap and lotion dispensers in bathroom - not the most expensive, but not the cheapest, either - I used them and appreciated that I did not have to pack extra stuff for a short business trip! No microwave in room, but one in lobby for everyone to use. Small fridge in room. Iron and ironing board in room. Laundry available (did not use). Climate control easy to use and worked well. No complaints about this trip/hotel/staff at all!
13 Reviews