Hotels With parking in West Sussex, United Kingdom

I enjoyed my stay at this hotel. It is equipped with everything necessary for a comfortable visit, though unfortunately, there was a stain on my pillow when I checked in. Navigating the hotel with suitcases was also terribly inconvenient; my room was on the third floor, but access was poor, even with the elevator. The staff were unhelpful—no one greets you when you walk in. They are busy with ”more important” things, like pretending to work at their computer screens. The service was nonexistent. There was a small gym where you could get a basic workout in. The room had a great shower with good water pressure and clean water. Location-wise, you can even walk to Tesco. To get to the airport, you need to order a taxi or take the bus—it’s just a one-stop ride.

A castle with a British style, elegant hotel environment, room service in place, large lawn outside the city wall, empty pastoral, waxy buildings, medieval walls, moss-covered stone roads, various exquisite sculptures and ornaments... Here we breathe the fresh air , taste the most authentic English afternoon tea and English breakfast, enjoy the life of the Taoyuan manor, comfortable and cozy. Very recommended

Terrible attitude from the front desk staff. The clerk managed to mix up the rooms allocated to our party and then, rather arrogantly, blamed us for swapping rooms, when in reality I had to change rooms because the heater in the original room was not working. I even apologised in case there had been any misunderstanding after a long journey, but instead of trying to resolve the situation professionally, she replied that she was also tired. To make matters worse, it later became clear that the confusion stemmed from the room allocation system itself, with room numbers being noted on a piece of paper with handwritten markings. If it had not been for the other member of staff, who remained calm, understanding, and helpful throughout, I would have packed my belongings and left immediately. This is simply not the right way to treat paying guests. Customer service should focus on resolving problems, not shifting blame. Unfortunately, this experience left a very negative impression of what could otherwise have been a pleasant stay

Stayed on the top floor in a single room. Overall it was a great stay, but a few minor improvements would make the experience so much better. One of the balcony doors had trapped condensation in between the double glazing, would be good if that was sorted out. The blind on the same door was damaged. There was a slightly weird smell in the room. A diffuser would probably sort that out. The remote controls for the tv’s were missing and the inside of microwave wasn’t cleaned properly. There was also no key for the balcony door so couldn’t lock it. I wasn’t really worried about it because the balcony isn’t accessible without someone spidermaning it up the outside walls. However, the hotel is a lovely building in a pretty countryside area. The young woman on reception was lovely - give her a pay rise! Would probably stay again.

Our room with ensuite was clean,beds comfy,breakfast was good.Hotel staff were helpful and friendly,were very accommodating when I had to phone 999 because my husband had took ill.Would definitely stay here again. only negative was Deliveroo etc don't deliver to the hotel,obviously this is not the hotels fault,there is a petrol station,Burger King and Starbucks nearby and Burgess Hill area seems to have takeaways and shops.We did order room service was a little pricey but food was tasty. I was worried about the negative reviews but we had a pleasant stay apart from hubby being ill.

Lovely staff but very disapointed at no soft close on room doors so lots of loud banging from about 06.00 Hot water tap in the sink didn't work - video proof if needed - and loud commercial vehicles outside reversing til very late and early morning. The windows were truly filthy. Lastly, despite complimentary breakfast they can't cater for Gluten Free medical needs and I couldn't purchase alternative.

A really lovely hotel and country club which is tucked away in the beautiful countryside of West Sussex. The driveway is a wonderful welcome with all the purple rhododendrons in bloom. The decor of the entire hotel was contemporary mixed with tradition - loved it. We had amazing service which made us feel very welcome. We stayed in a family room within the hotel with an amazing view of the golf course (9th tee) - it was perfect; beautiful interior, comfortable bed and pillows, fluffy towels, great balcony, tea/coffee and biscuits and lovely toiletries. It had a lovely country cosy feel to the room and the entirety of the hotel. The service in the restaurant was brilliant and super friendly and the breakfast was superb - the perfect amount of choices. The view from restaurant was brilliant, the first tee! We used the health club in particular the pool, sauna and jacuzzi. The changing rooms and showers were clean and spacious. The staff were very friendly and helpful as was the family cat 😊. The only slight down side was the swimming pool closed at 5:30pm for children. The golf pros in the golf shop were super friendly and made us feel welcome. We were pleasantly surprised how lovely this hotel was after booking very last minute, it was very reasonable and we would definitely stay again and recommend to friends and family. Highly recommended, thank you very much.

Overall, it was excellent, both the service and hygiene. The breakfast, in particular, was incredibly rich and varied. The only thing to be aware of is the route to get there. Once you pass the immigration inquiry counter, just ask the staff how to get to the Hilton Hotel. The airport has very clear signs leading to it. Once you're out of the Hilton, just walk around the area in front of the hotel, and you'll be there. It should originally take about ten minutes, but we initially took the wrong exit and wasted a lot of time.

The room was quite spacious, and the bed was huge. It's close to the airport; you can walk your luggage to the North Terminal and then take the free airport shuttle to the South Terminal – it's free and very smooth. There's also a paid shuttle service available right outside. This hotel is perfect for those catching early morning flights. The room was clean, and the hygiene was trustworthy. I'd book this hotel again next time.

This hotel is located inside Gatwick Airport's South Terminal, making it super convenient for early morning flights – you can literally just head downstairs to check in. The rooms are clean and tidy, though they are windowless and don't include breakfast. However, a great perk is the 20% discount you get at other restaurants within the terminal by showing your room key. Overall, I highly recommend it!