”Had a wonderful stay at the hotel! The location was perfect for sightseeing, with the train station just a short walk away. The room was spotless and comfortable, and the free breakfast buffet had a great variety of options. The staff were all incredibly friendly and made us feel right at home. I highly recommend it and will definitely return!”
Hotel near Leeds City Center,Leeds92.3% of visitors choose this area
11300314****2025.12.15
It is indeed a five-star hotel. The room is quite spacious, and the 1.5-meter single bed is comfortable. It would have been even better if the towels weren't a bit old. Also, it was a bit noisy outside at night, and the windows aren't very soundproof.
Hotel near Leeds City Center,Leeds92.3% of visitors choose this area
QQingyiyuren2025.08.23
The hotel is right next to the train station. The front desk staff was a Pakistani guy, and he was incredibly friendly. Seeing I was Chinese, he immediately upgraded my room, telling me, 'I must give you the best, everything is new, everything is fresh.' When I was filling out the form, I had only completed two lines and was about to ask him about the third, but he just said, 'It's fine,' and took the form away.
As soon as I entered the room, for the first time ever, the lights came on without me having to insert a card. It was also the first time I've seen a welcome message with my name on the TV. This was also the first time I've encountered air conditioning in any accommodation in the UK (be it hotels, B&Bs, or dorms). It was the first hotel that made me feel like it was a complete package (everything was well-equipped, except for the usual lack of toothbrushes and toothpaste). And it was the first time I played a game with a remote control (though I fell asleep after just a couple of tries).
By the time I settled in, it was already 9 PM. At this hour, finding a restaurant outside is tough, and walking around a strange city at night didn't feel very safe. But the hotel has its own restaurant. The prices were a bit steep, but the service and food were definitely worth it, especially the feeling of being able to have a hot meal after a long, tiring day. (The fries were genuinely freshly made, and they gave a whole jar of sauce!) It was a truly satisfying experience.
The staff here are genuinely great. Whether it was the Pakistani guy at the front desk, the Black gentleman at the restaurant, or anyone else, they all made an effort to say a few words in Chinese. It really felt like what they say in 'Blossoms Shanghai' – even though you can communicate in English, when someone speaks your language, you truly feel their sincerity. For that meal, I fully expected to pay a service charge (and I would have gladly paid it at this restaurant; normally, I'd remove it if I didn't feel the service was earned). But the bill came with clear pricing, no hidden fees. I didn't have any cash on me, otherwise, I definitely would have left a tip.
Guy at reception was helpful in getting three rooms near one another. Sorted out a problem with the rooms TV swiftly. Ordered food to the room late when the restaurant was quiet and it was excellent. Breakfast was great, everything well stocked and clean. They let us bring our dogs - booked online and then phoned the hotel directly to book in two dogs. £20 extra
Hotel near Leeds City Center,Leeds92.3% of visitors choose this area
GGuest User2025.08.30
Hotel was great. Staff all very friendly,helpful and well organised. We were also allowed to upgrade our package which turned out to be excellent value for the additional charge.
Would highly recommend to anyone considering staying in Leeds.
Location was fine with a 10 minute walk from the railway station and also into the city centre.
Fantastic hotel with lovely staff, great food and wonderful facilities. I enjoyed the pool and steam room and then the dinner and drinks in the bar.
Nice walks around the golf course and easy to navigate the local area. All the staff were excellent and I'd happily return.
The hotel is very easy to find, and the service was excellent. They appear to offer 24-hour front desk service, and luggage storage is also available. The environment felt very secure, and the ground floor, with its many tables and chairs, was very comfortable.
OK location too many hills dated decorations and the water pressure and temperature of shower was poor and temperature was uncontrollable and toiletl was poor quality
Hotel near Leeds City Center,Leeds92.3% of visitors choose this area
GGuest User2025.09.05
Lovely rooms, welcoming and kind staff in general. However there were some minor things that became a little bit of a concern. For example, leaky shower pipe, worn out shower, fridge in room was great but it didn't really make my drinks cold enough, the window was a bit small making the room not lit up enough during the day, even though the tv had WiFi it wasn't a smart tv and I couldn't connect my phone to it. A bit disappointing because it was a large tv lol
To make things worse, I was trying to order food at the bar and the person asked me to sit down so that he can take my order from the table. I did that, and he never came back even though he was serving customers seated around me. It was awkward and I was almost amused by it. When I left, he asked me ”no food order?” Lol . Anyway, overall it was moderately pleasant would give it 3 out 5
Great
165 reviews
9.2/10
Price from
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8.1/10
Very Good
GGuest UserAll of the staff were exceptionally helpful and friendly during my stay which added to the experience. The hotel is truly lovely and the setting is beautiful. The rooms are well appointed and the views from the rooms and bar were amazing but it’s the high level of customer service that makes me want to return and recommend this hotel as a place to stay in Wakefield.
GGuest UserSUPER FRIENDLY STAFF. GREAT RESTAURANT. AMENITIES WERE GOOD AND ROOM WAS REALLY CLEAN. HOUSE KEEPING STAFF FRIENDLY AND HELPFUL. RECEPTION HELPED WITH CAR PARKING. WOULD RECOMMEND AND STAY AGAIN.
GGuest UserLovely rooms, welcoming and kind staff in general. However there were some minor things that became a little bit of a concern. For example, leaky shower pipe, worn out shower, fridge in room was great but it didn't really make my drinks cold enough, the window was a bit small making the room not lit up enough during the day, even though the tv had WiFi it wasn't a smart tv and I couldn't connect my phone to it. A bit disappointing because it was a large tv lol
To make things worse, I was trying to order food at the bar and the person asked me to sit down so that he can take my order from the table. I did that, and he never came back even though he was serving customers seated around me. It was awkward and I was almost amused by it. When I left, he asked me ”no food order?” Lol . Anyway, overall it was moderately pleasant would give it 3 out 5
GGuest UserVery good hotel and services. Also hists a swimming pool and gym. Parking (for a fee) is also available on site. No secure storage lockers in the rooms. The rooms may have a bath tub rather than shower.
LLadyMarahGreat location,very quiet peaceful area beautiful room and very clean I lived it . But my stay would have been better if everything had gone smoothly I Just had a problem with the hotel asking for a deposit and not accepting cash for it , I do understand policies are different but after a 12hour flight plus 3 hour train ride all I needed was to get my room and rest but I had to sit for over 20 plus minutes trying to figure out what to do with my situation.I suggest they should be more accommodating and attentive to different situations and customers circumstances rather than just saying we don’t accept this and not willing to find a solution to help. Later on after about 30 minutes or so a very nice friendly manager came to my rescue and found a solution .which could have been done in the first place than having a customer wait for long because someone else is not willing to budge and understand a situation and find a solution.
GGuest UserI just got check in at 21.00 on 5/1/26 when I got in hotel they have 2 reception she ask all kind of thing like do I have a car and I have to put 1.01 pound for deposit and then she give me one paper i need to sight 3 time with my name and put my email address. But .....but they have another guest with another receptionist after them deposit she just give them the key to go to room immediately. So I ask my receptionist that I with her that why they don't need to sign anything. Why I get treat different????? I ask the receptionistthat she services me but another one receptionist she's speaking to me that what she do with the guest it not something to do with me. And acting not polite to me . And then she just call her guest to come back and sign paper same me so I say to receptionist that still service me that I have right to ask why I got different service i already paid same them.and I don't have a car same them why they got the key straight away but only me sight. If I don't mention it another reception will not bring paper out for them to sign . I not mind nut injustice wonder. Only wonder so I ask politely but another receptionist she's not very nice to me . This is first time I am in this hotel. I been all over the world this first time I got very unimpressed from receptions and I request the room far away from lift but I got room very close to the lift. Room is clean amenity is perfect. Just reception at front very turn me down already. I been many hilton all over the world I travel a lot this is first time I get low service from receptionist. They represented very well 👍👍👍👍
GGuest UserWe got put in a very small double bedroom (standard double) but there was barely any room to move about, even the bathroom was tiny. I went and spoke to the manager who was lovely and upgraded us to the executive suite (honeymoon) no extra charge as it was my partners birthday. Absolutely amazing !!
NNeil CookeNic, clean and comfortable hotel. Ideally situated on the M1 but without the traffic noise. Restaurant a bit limited but there’s more eating places in the services. Bar is a bit pricey, but the staff are fantastic and a credit to the company
GGuest UserAngela was a star.
I arrived at reception under the weather with man flu.
Angela on reception very kindly got me some natural cold remedies, organised my room and an extra duvet for me.
It did the trick for me.
Angela makes a good hotel a great hotel.
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