The location is near a freight train hub, but it didn't bother us. The room was spacious and quite clean. The hotel owners cut corners on the decor: the walls in the hallway and parts of the room, as well as the ceilings, are bare concrete, not even plastered. Now they call it an 'original style' (chuckles). It's inconvenient that the sink is in the room, not in the bathroom. The room has bathrobes and slippers, but no disposable toothbrushes. There's a small electric kettle and a capsule coffee machine, but not even a single bottle of drinking water... Unexpected for a hotel that isn't exactly cheap. When booking, it wasn't mentioned anywhere that the hotel's underground parking costs 12 euros per night, which was also a surprise. Breakfasts are quite substantial, but there wasn't even simple oatmeal... The available food isn't very suitable for someone with gastritis...
The bed provided a solid night’s rest and felt properly maintained throughout the stay. The mattress and linens were neat and comfortable, adding to the room’s overall comfort. The space was set up well and easy to settle into. Amenities worked smoothly without any disruption. The overall experience was calm, reliable, and satisfying.
The Esplanade Hotel scores big on location — it's perfectly situated and hard to beat for exploring the area on foot. The beds were genuinely comfortable and made for a restful night's sleep.
That said, the rest of the interior is showing its age. The furniture and furnishings are visibly worn and could use replacing. It doesn't ruin the stay, but it is noticeable and brings the overall experience down a notch.
Overall a solid choice if location and sleep quality are your priorities — just be aware that the room itself has seen better days.
Five-star review (Canopy by Hilton Zagreb City Centre)
My top choice for accommodation in Zagreb! This Canopy by Hilton boasts an excellent location, stylish design, and attentive service, making it perfect for both leisure and business trips. Highly recommend!
✨ Super convenient location
Right in the heart of Zagreb, with shops, restaurants, and tram stops just outside. Within walking distance to the Cathedral, National Theatre, and the Upper Town historical district. The hotel also offers complimentary bicycles, making it super easy to explore the old town.
🛏️ Exquisite and comfortable rooms
The guest rooms are modern, minimalist, and tastefully decorated, incorporating local Croatian textiles and design elements. The bedding is soft and comfortable, and the floor-to-ceiling windows provide excellent natural light. The smart amenities are user-friendly (free high-speed Wi-Fi, smart TV, premium toiletries), with attention to every detail.
🙂 Warm and thoughtful service
The 24-hour front desk staff are professional and friendly. Upon check-in, they provide a local welcome gift and introduce nearby attractions. The concierge is enthusiastic and helpful with itinerary planning and restaurant reservations – truly warm service.
🍽️ Breakfast and dining
The breakfast is fresh, abundant, and high-quality, offering both local specialties and international options. The restaurant has an elegant ambiance, featuring fresh local ingredients and authentic flavors.
In summary: A prime location, exquisite design, thoughtful service, and a premium experience. This is undoubtedly the best choice for high-quality accommodation in Zagreb. I'll definitely stay here again on my next visit!
I found this to be a relaxing hotel where you can stay comfortably. The room was very clean, so I could rest assured. It's also conveniently located close to Zagreb's main train station and the Old Town, which I think is great for exploring the city.
I stayed on Sat~Sun, and there was a public parking lot diagonally across, so parking was free.
(Zagreb public parking lot: Saturday 15:00 ~ Sunday free)
The accommodation was much bigger than I thought. The facilities were also good.
The breakfast place was small, so it would be good to eat when there were no people.
Breakfast was delicious.
Location is great, but the gym/fitness area is very poor. Surprising that a hotel is good would have such a poor fitness gym, as so many travelers now I want to take advantage of that.
The hotel is located in the city center, about a 10-15 minute walk from the main square and 20 minutes from the upper town. Zagreb is great for city walks, so it doesn't feel far at all. The hotel service was very warm and friendly; the front desk was always happy to help with anything. The room facilities and breakfast were satisfactory for the price. There's a railway behind the hotel and a tram right outside, so there's some noise, but I didn't think it would affect my sleep. However, those with poor sleep quality might be a little bothered.
Ten thousand times more beautiful than I imagined! Maybe it's because I checked in so late, but they upgraded me to this huge room. It's absolutely gorgeous with an amazing view, and the hygiene is excellent – very clean and bright. Highly recommend to everyone!
I was informed by email in advance that there was a large event at the bar downstairs that day, but I didn't think it was so noisy. Rather than sound, the deep bass sound is very loud, and earplugs and noise canceling are really meaningless. I have cancer from 12:00 to 3:30 in the middle of the night. It was really painful. If you receive an email saying that there is a large event, cancellation is free, so we recommend cancellation.
Very Good
30 reviews
8.5/10
Price from
€19
per night
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9.1/10
Great
GGuest UserFantastic location. Sauna is available to book for free for private use. The best thing was the massage - it was really good. The only issue was the air condition which was changed to heating during the time we visited (summer transitioning to autumn) so it was a little warm at night. Unless you took the garden facing room, the road/ trams noises will be uncomfortable to leave the windows open through the night. Having said, the staff service were good.
GGuest UserVery satisfied with this stay. I flew from Munich and arrived early. The front desk arranged a room when there was one available. I am very grateful. The room is very new, the supplies are relatively new, there is nothing wrong with it. The room is very quiet in a residential area, and there is a supermarket and bakery next to it, which is very convenient. The breakfast is good, with a variety of choices and good quality. For example, the dried apricots are as good as those in Turkey, big, sweet and soft. The disadvantage is not the hotel's problem. Although the road from the bus station to the hotel is flat, it is very bad (much better on the station side) and the other side is not as good as the countryside. It is very tiring to drag the luggage
CCloriaismeTen thousand times more beautiful than I imagined! Maybe it's because I checked in so late, but they upgraded me to this huge room. It's absolutely gorgeous with an amazing view, and the hygiene is excellent – very clean and bright. Highly recommend to everyone!
GGuest UserThe Esplanade Hotel scores big on location — it's perfectly situated and hard to beat for exploring the area on foot. The beds were genuinely comfortable and made for a restful night's sleep.
That said, the rest of the interior is showing its age. The furniture and furnishings are visibly worn and could use replacing. It doesn't ruin the stay, but it is noticeable and brings the overall experience down a notch.
Overall a solid choice if location and sleep quality are your priorities — just be aware that the room itself has seen better days.
GGuest UserI found this to be a relaxing hotel where you can stay comfortably. The room was very clean, so I could rest assured. It's also conveniently located close to Zagreb's main train station and the Old Town, which I think is great for exploring the city.
GGuest UserLocation is great, but the gym/fitness area is very poor. Surprising that a hotel is good would have such a poor fitness gym, as so many travelers now I want to take advantage of that.
TTEDDY KENNETHwe have a great 5nites stays at 2 bedroom apartment, it was a pleasant stay, the receptionist Olivier is helpful, the room is ample, all good, willing to come again if i travel to zagreb again. Supported by good Location in main area, no disappointment. Recommended for the family as well. Terimaksih (Thank You)
NNina ThailandThe young lady receptionist was quite rude in a way she was trying to say that the luggage room has limited space. She kept saying that repeatedly with hard tonal voice. I think she should be trained how to give a sincere service to all guests, without race discrimination. Otherwise, the rest of staff team are nice and helpful. Room is nice, clean, and modern. There’s a supermarket (Lidle) nearby.
GGuest UserHad a very pleasant stay at this hotel. The room was very clean and the location is ideal, close to the city center. Just a small downside regarding the buffet: the dishes were good, but they weren't refilled, which meant you couldn't always go back for more. We should have just ordered a meal directly instead.
TThanis T.The hotel is clean and basic amenities are provided. Reasonable with the price. Since I rely a lot on walking, the location is neither good nor bad. It was 2.5 km from the city center but since it is spring, the walk is really enjoyable.
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