The hotel is at great location and the room is clean. Staffs are helpful & friendly. There’s a shop selling souvenirs just near the lobby, with a very friendly owner. We liked the breakfast, but the pool is a bit disappointed. Anyway, finding a decent room with this price in Aqaba isn’t easy. We enjoyed our stay there very much!
A luxurious hotel! Freshly renovated and furnished! The hotel smells amazing! The bed linens are amazing, and there's a pillow menu. The beach is gorgeous with white sand, but the water is refreshing. Amazing breakfasts and dinners at the restaurant. The tiramisu is better than in the dessert's homeland. I needed a thermometer, and a hotel medic came to the rescue and gave me a quick checkup. Thank you for your concern!
Beautiful hotel close to the city center but there is not much to do there.
The hotel is a haven of peace where you are cut off from the world, you dress as you wish which is not necessarily the case outside.
The private beach is small, too bad we can't access the other hotels (walls delimit the hotels)
Small swimming area due to all boats passing nearby.
For a 5* the curtains with holes are average.
Otherwise everything else is great.
The breakfast buffet is huge and varied. The restaurants, on the other hand, are expensive and not great compared to the quality in the city center. They should have created a self-catering restaurant like in the morning.
We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com.
After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me.
After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com.
Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking!
Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE!
I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!
The hotel is beautiful and huge, but the swimming pools are very small and not enjoyable, and the sea beach is very small. The staff are wonderful and helpful
Very good hotel, location, staff, clean. Only the AC is not really working and there is sound during take a bath maybe from heater. But overall, i like to stay the hotel. Thank you very much.
We had a wonderful stay at Hotel Alena in Aqaba. From the moment we arrived, the staff was incredibly kind and helpful. They allowed us to check in early and even upgraded us to a more spacious room, which was a lovely surprise!
The hotel’s location is perfect—everything is within walking distance, including restaurants, shops, and the city’s main attractions. The cleanliness, comfort, and exceptional service made our stay truly enjoyable. We highly recommend this hotel and will definitely stay here again on our next visit to Aqaba!
The hotel is generally excellent, but a little tired. It is worth considering: in winter the swimming pools are open until sunset, there is an indoor jacuzzi and baths (separate for men and women; open until 23:00). You can bring one bottle of alcohol and sealed grocery items into the hotel. You cannot bring food from restaurants outside the hotel.
🏜️ “Magical Desert Escape at Hasan Zawaideh Camp” 🌌
Staying at Hasan Zawaideh Camp in Wadi Rum was one of the most unforgettable travel experiences I’ve ever had. The camp perfectly blends comfort with the raw beauty of the desert, making it a truly magical getaway.
✨ The tent was clean, cozy, and surprisingly comfortable, with everything we needed for a relaxing night under the stars. At night, the view of the starry desert sky was absolutely breathtaking — something you can’t experience in the city.
🍽️ Dinner and breakfast were delicious, served in a warm, communal setting with traditional Jordanian hospitality. Sharing a meal by the fire while listening to local music made the experience even more special.
🚙 We also joined a desert tour arranged by the camp, which took us across Wadi Rum’s stunning landscapes — red sand dunes, rock formations, and panoramic views that felt like stepping into another world.
Most importantly, the staff were so kind, welcoming, and attentive, making us feel like family rather than just guests.
⸻
🌟 Highlights:
• Cozy, well-kept tents with amazing desert views 🏕️
• Star-filled night sky 🌌
• Delicious traditional meals 🍴
• Exciting Wadi Rum desert tour 🚙
• Warm and genuine hospitality 💛
⸻
If you’re looking for an authentic yet comfortable way to experience the beauty of Wadi Rum, Hasan Zawaideh Camp is the perfect choice. A true desert dream come true!
#WadiRumWonder #HasanZawaidehCamp #DesertDreams
An interesting experience, take a pickup truck into the desert, light a bonfire to see the stars at night. I thought this environment would be more difficult. The surprise was: the room was clean and clean, the hot water was sufficient, the bed was very comfortable to sleep, and it was not noisy at night. It also included dinner that day and breakfast the next day. The only thing to note is that there is no net.
Very Good
45 reviews
8.8/10
Price from
€59
per night
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Travelers Reviews of Aqaba Governorate Hotels
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8.8/10
Very Good
GGuest UserThe hotel is at great location and the room is clean. Staffs are helpful & friendly. There’s a shop selling souvenirs just near the lobby, with a very friendly owner. We liked the breakfast, but the pool is a bit disappointed. Anyway, finding a decent room with this price in Aqaba isn’t easy. We enjoyed our stay there very much!
GGuest UserWe had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com.
After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me.
After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com.
Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking!
Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE!
I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!
GGuest UserBeautiful hotel close to the city center but there is not much to do there.
The hotel is a haven of peace where you are cut off from the world, you dress as you wish which is not necessarily the case outside.
The private beach is small, too bad we can't access the other hotels (walls delimit the hotels)
Small swimming area due to all boats passing nearby.
For a 5* the curtains with holes are average.
Otherwise everything else is great.
The breakfast buffet is huge and varied. The restaurants, on the other hand, are expensive and not great compared to the quality in the city center. They should have created a self-catering restaurant like in the morning.
IIrfan Hakim Bin Rizal🏜️ “Magical Desert Escape at Hasan Zawaideh Camp” 🌌
Staying at Hasan Zawaideh Camp in Wadi Rum was one of the most unforgettable travel experiences I’ve ever had. The camp perfectly blends comfort with the raw beauty of the desert, making it a truly magical getaway.
✨ The tent was clean, cozy, and surprisingly comfortable, with everything we needed for a relaxing night under the stars. At night, the view of the starry desert sky was absolutely breathtaking — something you can’t experience in the city.
🍽️ Dinner and breakfast were delicious, served in a warm, communal setting with traditional Jordanian hospitality. Sharing a meal by the fire while listening to local music made the experience even more special.
🚙 We also joined a desert tour arranged by the camp, which took us across Wadi Rum’s stunning landscapes — red sand dunes, rock formations, and panoramic views that felt like stepping into another world.
Most importantly, the staff were so kind, welcoming, and attentive, making us feel like family rather than just guests.
⸻
🌟 Highlights:
• Cozy, well-kept tents with amazing desert views 🏕️
• Star-filled night sky 🌌
• Delicious traditional meals 🍴
• Exciting Wadi Rum desert tour 🚙
• Warm and genuine hospitality 💛
⸻
If you’re looking for an authentic yet comfortable way to experience the beauty of Wadi Rum, Hasan Zawaideh Camp is the perfect choice. A true desert dream come true!
#WadiRumWonder #HasanZawaidehCamp #DesertDreams
GGuest UserEverything was fine, but I faced a problem with the lack of availability. For example, I contacted the receptionist in the morning and asked for the room to be cleaned and for my shoes to be changed (the room was cleaned, but the shoes were not provided). In the evening, I asked for the shoes to be provided, and the receptionist replied, ”Immediately,” but my request was not met.
DDafetahiOur stay at Shaheen Camp was an incredible experience, even though we were transferred to Hasan Zawaideh Camp due to the low season. Since the camps are next to each other, and likely have the same owners, the transition was seamless, and we were warmly welcomed upon arrival.
From the moment we arrived, the hospitality was exceptional. The staff made sure we felt at home, offering delicious tea, traditional dance, and live music, creating a truly immersive Bedouin experience. The variety of tours and activities they provided allowed us to explore the breathtaking landscapes of Wadi Rum in an unforgettable way.
The food was outstanding—authentic, flavorful, and beautifully prepared. Every meal felt like a special occasion, adding to the magic of our stay.
The only minor point for improvement was the bed setup, as it was made up of two single beds combined, but honestly, this was such a small detail compared to the overall incredible experience we had.
If you’re looking for a welcoming, authentic, and memorable stay in Wadi Rum, I highly recommend Shaheen and Hasan Zawaideh Camp. I would gladly return for another unforgettable adventure!
MMaajyAbsolutely loved the stay at Luxotel. From the moment you srrive till you leave, you’re taken care of by a pleasant group of staff. The rooms are clean and nice and words can’t express how unreal the place is. Secluded and you don’t get wifi in the room which keeps you away from the busy life.
The food at the restaurant is amazing with a vast array of delectable foods. I thoroughly enjoy the stay.
Also, please arrange the 4 hour tour for 70 JOD with the hotel. We had a sunset tour and it was by far the best thing I’ve done today. Loved the stay and the staff and so thankful for making the stay unreal.
MMoathThe hotel is beautiful and huge, but the swimming pools are very small and not enjoyable, and the sea beach is very small. The staff are wonderful and helpful
GGuest UserGood value hotel in Jordan
I have stayed in 5 hotels during 11 days of trip in Jordan. This is the best one !⭐️⭐️⭐️⭐️⭐️
All of the staffs are so friendly and nice. The restaurant staff is helpful and considerate . On the second day morning, she remembered my breakfast preference 😨, even the details.
There’s an Italian restaurant right near the hotel. You can enjoy discount yet there were cakes,drinks and shisha.
The room is so comfortable and new. I love the design. The night view is so lovely and magnificent. The amenity are good , it’s way better than Movenpick hotel. This hotel offers Dead Sea products for the guests. You can have free drinks from the fridge as well.
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