This is a five star hotel in a three star body. Rooms are TINY, like scandanavian homes, but everything was clean and fresh, staff were outstanding, we could store out bags before and after our stay, missing personal articles available for free downstairs. Clear rooftop vie of the castle so you don't have to leave the hotel for beutiful shots of the castle. Near a huge gorgeous, covered pedetrian only walking are. Only sorry to have had only one night here.
Excellent value for money and a fantastic experience!
The hotel is located in Chinatown, surrounded by tons of great food options, and transportation is quite convenient.
The indoor hot spring, sauna, and bath facilities are absolutely wonderful! If you love soaking in hot springs and enjoying a sauna, you definitely shouldn't miss this. Soaking multiple times a day is pure bliss!
The staff's service attitude is great, and the hygiene and environment are also very good. Although the room size isn't large, it's really clean and tidy. The clothes and slippers provided were perfect to change into before heading straight to the bath!
Some of Kobe's attractions are also within walking distance. I highly recommend this place to all my friends!
5 star room,very well equipped and very new. felt very comfortable in the room,toilet and room is more spacious than the typical japanese hotel room. will definitely stay again when in kobe. highly recommended.
Even though I booked this hotel by mistake, I was pleasantly surprised! If you're traveling with kids, I highly recommend staying here! First off, the rooms are significantly larger compared to hotels in Sannomiya. As an established five-star hotel, while the facilities are a bit dated, the size and views are absolutely unbeatable. There's a balcony in the room where you can enjoy a coffee, look out at the sea, and relax in the morning – it's incredibly pleasant. You can also admire the night view. The hotel breakfast offers freshly made burgers and freshly squeezed orange juice, with floor-to-ceiling windows overlooking the sea. If the weather's nice, you can even sit outside and enjoy the sunshine and sea breeze. The only downside is that the pool costs extra. However, if you have kids, Meriken Park is right across the street, featuring the Anpanman Museum and a Ferris wheel. Plus, iconic photo spots are right downstairs. If you want to go shopping in the city center, the hotel provides a free shuttle bus every 20 minutes, which is super convenient if you check the schedule. All in all, next time I come with my children, I'll definitely choose this place.
The room is clean, parking is very convenient, the toilet is large, and the facilities are very new. However, the wifi is almost unavailable. The movie viewing is good. The hotel is only suitable for self-driving people. There is little public transportation nearby.
We had a very spacious corner twin room for 2 of us! So generous! Also the onsen was very clean and we loved it! Parking was full when we arrived but they directed us to a nearby parking lot with fixed parking rate. Love this place!
The hotel's location is excellent, right in front of the Citizen's Plaza tram stop, making it very convenient to get to from Kobe Airport. You can also take the hotel's shuttle bus from downtown Kobe, which runs every 20 minutes and departs from Gate 8 on the first floor of MINT. The room is spacious and even has a small balcony. There are parks, IKEA, and supermarkets nearby, and it's not far from the ocean.
The location is perfect, with a walkable distance to the JR station and shopping street. There are plenty of restaurants and cafe nearby. The staff was friendly and helpful. The room was clean and tidy. We could see the Himeji castle from our room. We really enjoyed the stay. Highly recommended!
The location of Kobe Lumen Hotel is very good. It is in the city and the parking lot is easy to find. It is in the alley directly opposite the hotel and the price is reasonable. The hotel service is very good. We arrived very late and the check-in time was past, but they did not neglect us and arranged to check in immediately. When we checked out in the morning, we were 5 minutes late and they did not say anything. They were very gentle. The room was very clean and warm. The sound insulation effect was very good and suitable for living. In short, because of the comparison with the previous one, this one is simply heaven.
The only flaw is that the room is a little small. Everything else is acceptable, mainly because of the cheap price.
Stunning views, almost all rooms face west towards the bridge and sunset. Excellent location, the beach is right in front, but you have to cross under tracks and highway, 5-6 min walk after you exit the escalator. Beds in adjoining rooms are large, we could easily fit a family of 6 in 2 rooms, and you even add extra beds if needed.
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Amazing
ZZhezidashuA very satisfying trip to Awaji Island was made even better by our hotel. Everything was arranged in the best way. We changed buses from Kyoto and confirmed the pick-up station through the Ctrip platform. When we arrived, it was still early, so we took the free shuttle bus to go shopping (with luggage back to the hotel). We used the coupons to buy lunch and ice cream at Hello Kitty. When checking in, the male waiters all kneel down to serve, and confirm the information of dinner and going out the next day. The room we stayed in is a single-family round house like a yurt with a viewing balcony and a wooden bath. The details of the room are all local characteristics (dressing box, free mini bar/dessert, washbasin are all petrified wood). The central roof is transparent and empty, and you can also observe the stars. We enjoyed the food here for 5 days, especially the dinner was not repeated and changed in various styles. What surprised me was that the waitress could perform saxophone and flute at dinner, and there was a restaurant like a stage on the island where you could also enjoy the waiter's musical performance. The 20,000 consumption vouchers given for 5 days are enough for you to go out for free at noon. We also bought Hello Kitty exclusive gifts for the children at the Big Apple with the vouchers. This trip to Awaji Island is more memorable than the trip to Kyoto, and the people are simple and honest. Everyone is working hard to promote tourism in Awaji Island, which is worthy of praise. I will bring my children here next time.
MMari(Marina)Excellent traditional-style pekan. I loved the service, cleanliness, convenient location, and spacious room. It was the best vacation in a long time! All the public onsen, shops, and cafes are nearby. The girl at dinner and breakfast was very attentive, explaining everything in detail, asking for clarification, and the service was beyond praise! We would be happy to return and would recommend it.
MMagcheA minor communication issue prevented me from checking into my booked room, which was somewhat disappointing. However, the hotel itself was quite nice.
It's an older-style onsen ryokan (hot spring inn), and while there have been some renovations, the facilities are still rather dated. The en-suite toilet in the room was rather small.
The hotel boasts six separate private onsen baths, including the Arima Izumi Genjinyu (Golden Hot Spring), which can be reserved in advance – a very convenient feature.
Another commendable aspect is the hotel's two-meal package. The food portions were very generous and of excellent quality. Breakfast was semi-buffet style, including ice cream bars, and dinner was very plentiful, featuring Kobe beef and many other dishes. As a lady, I found it excessively abundant.
KkusanokiAlmost a perfect stay. First off, having a 12 PM checkout in Japan is already a huge plus. We arrived around 8 PM the night before, and the front desk staff were still in great spirits. The room was quite spacious for Japanese standards, and the view from the window was absolutely stunning, with the night view being even more captivating than during the day.
The only slight downside was the breakfast; for 3800 JPY per person, the selection wasn't very extensive, though the taste was decent enough.
GGuest UserBeautiful property, would absolutely stay here again. Staff were really friendly and nice, bedroom was modern and well equipped, parking available and within a few minutes walk of the harbour where the boats leave for Naruto Whirlpools.
11339116****Grand Mercure Awaji Island boasts unparalleled sea views of the Akashi Kaikyo Bridge and the Seto Inland Sea. Its excellent location, however, makes it best suited for guests traveling by car. Our sea-view room was spacious and comfortable, with floor-to-ceiling windows that made the morning sea sunrise a daily spectacle. Both breakfast and dinner offered a wide variety of dishes; we especially recommend the Awaji Island milk and local onion specialties. However, dining options nearby are limited, meaning you'll likely rely on the hotel's restaurant for dinner. Without a car, finding other dining spots would require a taxi.
The hotel service was attentive, and the front desk staff spoke fluent English, providing helpful guides to local attractions. While the rooftop open-air hot spring bath isn't natural, it was uncrowded, peaceful, and incredibly relaxing with its sea views. On the downside, the facilities are a bit dated, and there's a noticeable lack of family-friendly entertainment options.
Overall, this hotel is ideal for guests seeking serene sea views and a relaxed pace, offering particularly excellent value for money during the off-season.
DDom9995 star room,very well equipped and very new. felt very comfortable in the room,toilet and room is more spacious than the typical japanese hotel room. will definitely stay again when in kobe. highly recommended.
FFuyunlingfengThe most satisfactory hotel on this trip, the service staff is super enthusiastic and thoughtful. I called the hotel front desk immediately when I arrived at the bus station, and the hotel shuttle bus arrived in about 5 minutes. Don't walk to the hotel by yourself, don't! ! ! The hotel facilities are not bad. The room is not big, but it has everything it should have. The Jintang Hot Spring is really great and washed away the fatigue along the way! I booked a one-night stay and two-night stay. The kaiseki cuisine for dinner was great! The quantity was very large! The quantity was very large! I went back to the room after eating too much, and rested for an hour before going to the hot spring! The next day, I ran directly to the train station, which was very convenient! The hotel provides carbonated cakes and Japanese confectionery. After eating, you can consider whether you really want to buy this as a souvenir.
QQingliurenPros:
1. The lobby is grand and spacious, which is quite rare for hotels in Japan.
2. The location is excellent. There's a subway station right downstairs, and Shin-Kobe Station is just a 3-minute walk away, making Shinkansen access super convenient. The cable car station for Nunobiki Herb Garden is also next door, and Kitano Ijinkan (Foreigner's Residences) is only a 10-minute walk.
3. The view from the guest room window is lovely.
4. The breakfast buffet is of high quality, and there's also a Japanese set breakfast option (if you're staying only 1-2 nights, I recommend sticking to the buffet; for three nights, you might try the set meal one day).
5. The staff are well-trained and have excellent service attitudes.
Cons:
1. The guest rooms' decor and furniture are quite outdated and lack design flair. They are overly simple and plain, not matching the impressive lobby.
2. In November, there was no air conditioning in the room. The south-facing room got a lot of sun, making it very stuffy and hot. I had to keep the emergency exit open to make it more bearable.
Overall, it's still worth recommending.
MM847915****Excellent value for money and a fantastic experience!
The hotel is located in Chinatown, surrounded by tons of great food options, and transportation is quite convenient.
The indoor hot spring, sauna, and bath facilities are absolutely wonderful! If you love soaking in hot springs and enjoying a sauna, you definitely shouldn't miss this. Soaking multiple times a day is pure bliss!
The staff's service attitude is great, and the hygiene and environment are also very good. Although the room size isn't large, it's really clean and tidy. The clothes and slippers provided were perfect to change into before heading straight to the bath!
Some of Kobe's attractions are also within walking distance. I highly recommend this place to all my friends!
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