I originally booked an apartment in Aktau, but it had an incredibly uncomfortable mattress and old pillows. I had to urgently find new accommodation. In the end, I booked this hotel and regretted not doing so from the start.
The hotel is located in the city center. It's clean, cozy, and comfortable. The staff are friendly. We received a free room upgrade, which was a very pleasant surprise. The room is large, clean, and has everything you need. The mattress and pillows here are excellent and comfortable. The bed, however, is a bit narrow for two, but it's not a major issue.
Housekeeping is done daily. The breakfasts are also good, with a decent selection. The hotel also has an excellent restaurant with reasonable prices. We ordered room service in the evenings — the food was delicious. I wholeheartedly recommend this hotel in Aktau!
Facilities: The facilities are relatively average, but the hotel is in a good location, very close to the seaside plank road
Health: not bad
Environment: not bad
Service: Not bad
I stayed there for a night before my multi-day tour for Mangystau and then again for 2 nights after the tour. The location of the hotel is very good and the rooms are clean. They have everything you might need. I had almost all my meals at the restaurant too. They have many vegetarian choices and the food is delicious. The staff all across the hotel was very polite and helpful. If I'm not wrong, all rooms have a view too. I would highly recommend this hotel.
The hotel's main advantage is its location. It's practically the only hotel in Aktau with a direct view of the sea and direct access to the cliff path. The inflated price is due precisely to the location.
The room is large and clean, the bed is comfortable. Water is always available. The breakfasts are delicious and varied; one day they even served sturgeon for breakfast.
Upon arrival, we discovered a clogged drain. The problem was fixed within 24 hours.
The hotel's main problem is the internet. There's internet in the hallway, but not in the room. I contacted reception twice to ask for it to be fixed, and they promised to fix it, but it never happened during the six days I spent there. Internet is a basic service that a five-star hotel should have, and I downgraded my rating specifically because of the internet. Everything else is fine (if the price doesn't bother you).
We stayed at this hotel for two nights. The first night was wonderful. But at the second night, the lights of the whole room suddenly went off and couldn’t be turned on again. We reported it to the receptionist and it took them about half an hour to fix it. We unfortunately had our dinner in the dark. Then, we slept after it was fixed. But when we woke up and needed to leave for the airport at midnight, we found that the lights didn’t work again, so we had to pack our stuff in darkness. It was very annoying and completely unacceptable to not have lights. This hotel clearly has some issue with their electric circuits.
Excellent hotel, perfect cleanliness, delicious, varied breakfasts, good staff, attentive, I liked absolutely everything. This is the best thing I had in Aktau)
The first time I stayed at this hotel, it was affordable, the front desk service was good, it seemed that the Chinese were staying, it was very polite, the friendship between China and Afghanistan was long-lasting, and the environment was very warm.
Breakfast was adequate and rooms were clean despite a less than stellar sea view. I had a situation where someone had unlocked my door with their key card at 5 in the morning and attempted to enter but was not able to do so because my door was latched. I was unimpressed when the service staff’s explanation was that there was a reset in the security system at that time and the person who attempted to open my door was probably a drunk guest. I had expected far superior service from a family-run guesthouse instead of just a flippant explanation.
It was a very clean hotel. The staff spoke English, so communication was not a problem. My room was on the third floor, and there was a water dispenser next to the elevator on my floor, and I was told I could drink the water from there, so I had no trouble getting enough water, even for breakfast. Amenities were provided, but there was no tissue, so I used toilet paper instead. They also held my luggage after check-out, so I had no problems at all. It was a wonderful hotel.
When you stay at Chagala Hotel Bautino in Fort Shevchenko, you'll be on the beach and steps from Caspian Sea.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and barbecue grills.
Satisfy your appetite for dinner at East West, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Fort Shevchenko? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 148 guestrooms featuring refrigerators and minibars. 32-inch plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
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9.3/10
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GGuest UserWe stayed at this hotel for two nights. The first night was wonderful. But at the second night, the lights of the whole room suddenly went off and couldn’t be turned on again. We reported it to the receptionist and it took them about half an hour to fix it. We unfortunately had our dinner in the dark. Then, we slept after it was fixed. But when we woke up and needed to leave for the airport at midnight, we found that the lights didn’t work again, so we had to pack our stuff in darkness. It was very annoying and completely unacceptable to not have lights. This hotel clearly has some issue with their electric circuits.
CclarevoyanceBreakfast was adequate and rooms were clean despite a less than stellar sea view. I had a situation where someone had unlocked my door with their key card at 5 in the morning and attempted to enter but was not able to do so because my door was latched. I was unimpressed when the service staff’s explanation was that there was a reset in the security system at that time and the person who attempted to open my door was probably a drunk guest. I had expected far superior service from a family-run guesthouse instead of just a flippant explanation.
GGuest UserI stayed there for a night before my multi-day tour for Mangystau and then again for 2 nights after the tour. The location of the hotel is very good and the rooms are clean. They have everything you might need. I had almost all my meals at the restaurant too. They have many vegetarian choices and the food is delicious. The staff all across the hotel was very polite and helpful. If I'm not wrong, all rooms have a view too. I would highly recommend this hotel.
AAnonymous UserIt was a very clean hotel. The staff spoke English, so communication was not a problem. My room was on the third floor, and there was a water dispenser next to the elevator on my floor, and I was told I could drink the water from there, so I had no trouble getting enough water, even for breakfast. Amenities were provided, but there was no tissue, so I used toilet paper instead. They also held my luggage after check-out, so I had no problems at all. It was a wonderful hotel.
VVioletta IsmailovaExcellent hotel, perfect cleanliness, delicious, varied breakfasts, good staff, attentive, I liked absolutely everything. This is the best thing I had in Aktau)
GGuest UserEverything was great! 1 day was really not enough:() 3 days in this hotel will be 👍🏻👍🏻🔥🔥🔥!!! Everything was clean and everything around was green, take a room with a sea view, you won’t regret it😍 Thanks to all the staff, everyone is polite, kind and very helpful💯 However, the food is not really that great, ordinary food, I was looking for shrimp, but unfortunately I didn’t find it: (
Thank you very much Trip for such an affordable price and effective help💕 We liked everything!
GGuest UserFacilities: The facilities are relatively average, but the hotel is in a good location, very close to the seaside plank road
Health: not bad
Environment: not bad
Service: Not bad
NNatalia GariduevaI originally booked an apartment in Aktau, but it had an incredibly uncomfortable mattress and old pillows. I had to urgently find new accommodation. In the end, I booked this hotel and regretted not doing so from the start.
The hotel is located in the city center. It's clean, cozy, and comfortable. The staff are friendly. We received a free room upgrade, which was a very pleasant surprise. The room is large, clean, and has everything you need. The mattress and pillows here are excellent and comfortable. The bed, however, is a bit narrow for two, but it's not a major issue.
Housekeeping is done daily. The breakfasts are also good, with a decent selection. The hotel also has an excellent restaurant with reasonable prices. We ordered room service in the evenings — the food was delicious. I wholeheartedly recommend this hotel in Aktau!
AAleksei KosiakovThe hotel's main advantage is its location. It's practically the only hotel in Aktau with a direct view of the sea and direct access to the cliff path. The inflated price is due precisely to the location.
The room is large and clean, the bed is comfortable. Water is always available. The breakfasts are delicious and varied; one day they even served sturgeon for breakfast.
Upon arrival, we discovered a clogged drain. The problem was fixed within 24 hours.
The hotel's main problem is the internet. There's internet in the hallway, but not in the room. I contacted reception twice to ask for it to be fixed, and they promised to fix it, but it never happened during the six days I spent there. Internet is a basic service that a five-star hotel should have, and I downgraded my rating specifically because of the internet. Everything else is fine (if the price doesn't bother you).
GGuest UserThe first time I stayed at this hotel, it was affordable, the front desk service was good, it seemed that the Chinese were staying, it was very polite, the friendship between China and Afghanistan was long-lasting, and the environment was very warm.
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