Superb experience with class hospitality - from lodging to food to other amenities everything was perfect - very secure and highly convenient check-in to check out journey - Mr sohail Ashraf the chief security officer has ensured hotel security management top notch as the kids were roaming freely in all amenities section without any worry or concern. Complete staff was welcoming and deserve appreciations.
It was beyond my expectations in such a attractive price
And I cam to know they have multiple sites
So they are all over the city
Plenty of space to park your cars
Multiple rooms options hot water also avalaible amazingly
The best thing is the reception and the found house keeping staff
They are ready to serve and ready to make u comfort
As much there in capacity
ROOMS ARE EXACT AS AS THEY SHOWN ON PICTURE
HIGHLY RECOMMENDED
Excellent 5 star hotel with exceptional staff. I had the pleasure of a young lady from guest relations help me with an internal flight ticket issue I had, and she also helped me book some business class coach tickets to Islamabad showing me considerable care.
All the staff are kind and courteous and will do the upmost to help hotel guests.
Rooms are well appointed and the beds are very comfortable.
Gym was large with good equipment for cardio weights., whilst the pool was perfectly temperature controlled.
I genuinely was surprised and impressed with how good this hotel is and I would definitely go back in a heart beat.
The front desk upgraded me to a deluxe single room for free, but there were guests staying in the hotel talking outside in the corridor all night, which was a bit noisy.
The room service and laundry were really efficient. Although they have some run down older rooms, there are also large beautiful rooms available with hairdryer and wardrobe. The air conditioner worked well. The breakfast was decent. The downside was no hot water.
Brilliant experience and lovely staff.
I had a great time and would like to come back on my next visit.
Very happy with trip.com and Serena hotel . Just wow especially for my special occasion.
We had an excellent stay. The hotel and the staff were amazing throughout our stay of 10 days. The breakfast and the location was also superb. Cannot fault it for anything. The complimentary airport drop off and pick up was added benefit which other hotels do not provide. We will be coming back again.
When you stay at Hotel One Gujranwala in Gujranwala, you'll be 5 minutes by car from Fun Dunya Amusement Park. This hotel is 28.6 mi (46 km) from Nawaz Sharif Park and 29.4 mi (47.3 km) from Eid Gah Mosque.
A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 24 guestrooms. Complimentary wireless internet access is available to keep you connected.
I stayed at the hotel with my wife for over 1 week.
I previously stayed at places like the Hilton, Mariott (for work) so initially I was abit apprehensive at booking but now am glad I took the plunge.
If you set, the location of the appartment aside (it's about a 5 minute ride away from things to do) - the hospitality I received was exceptional.
Specifically, I want to call out Muhammed Umair and Ghulam Kamber.
These 2 have excellent front office skills and understand how to deal with guests (without wasting time) . Given I hadn't stayed in the area before, I had lots of little bits and bobs i needed to get done (and so did the wife). Both are professional, curteous and extremely attentive. There were a few times where they helped to book rides , order non hotel food , help to check-in/out and also they acted as really helpful travel companions.
Thankyou for also dealing with our night cravings and late breakfast requests.
I had a great stay at Royal Swiss Lahore—its location next to the airport was super convenient. I felt completely secure, and the staff provided excellent service throughout. The food was delicious, and everything was clean and well-managed. Though on the arrival day they provided me room which didn’t match with descriptions.
Very Good
81 reviews
8.1/10
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INR 7,579
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8,8/10
Very Good
IImran LondonExcellent 5 star hotel with exceptional staff. I had the pleasure of a young lady from guest relations help me with an internal flight ticket issue I had, and she also helped me book some business class coach tickets to Islamabad showing me considerable care.
All the staff are kind and courteous and will do the upmost to help hotel guests.
Rooms are well appointed and the beds are very comfortable.
Gym was large with good equipment for cardio weights., whilst the pool was perfectly temperature controlled.
I genuinely was surprised and impressed with how good this hotel is and I would definitely go back in a heart beat.
TTravelTime11Dear Hotel Management !!!
Can't praise this hotel highly enough - they are really amazing
The staff at reception in particular have the best customer service skills I have experienced in Pakistan - feels like being in a western hotel. I wished I remembered his name but the man who checked me in and checked me out was extremely professional with fantastic customer service skills.
Reception management should find out who he is and give him a pay rise. God bless you man
BBipul123I had a great stay at Royal Swiss Lahore—its location next to the airport was super convenient. I felt completely secure, and the staff provided excellent service throughout. The food was delicious, and everything was clean and well-managed. Though on the arrival day they provided me room which didn’t match with descriptions.
PPakistani TravelerSuperb experience with class hospitality - from lodging to food to other amenities everything was perfect - very secure and highly convenient check-in to check out journey - Mr sohail Ashraf the chief security officer has ensured hotel security management top notch as the kids were roaming freely in all amenities section without any worry or concern. Complete staff was welcoming and deserve appreciations.
ZZAHID-IQBooked a room from *********** the room was noisy and the view was in Parking lot of hotel.
Room was clean and service was good. The was only the Parking and noise cancelable windows.
SShehroz1I waited more than 30 minutes for check-in even though they told me it would be ready at 3 PM. The apartment was still not prepared, and it felt like we were not treated as guests at all. At check-out, they asked us to stop and wait again because they needed to inspect the apartment before letting us leave. Because of this delay, I ended up missing my flight. The whole experience was extremely frustrating and disappointing.
LLatif Ur Rehman AnsariGreat staff, made sure , any request was carried out ASAP, arranged transport at low costs , every one really went the extra 10 miles on every occasion to make our stay as comfortable as possible,very clean , hot cold water, Shakeele,Sajid, owner Mr Sheik, always there to welcome guests, really great bunch, they said , it's a family , that's how they work
VVislowThe rooms are comfortable; staff is friendly and helpful. On request, I was allocated a room with a view of the main Boulevard Gulberg. Breakfast was good and staff there is also friendly. It used to be possible to park my car in the basement and get into the lift and go straight to the floor of my room. This has been discontinued because of security reasons which is understandable. Good range of food from their restaurant delivered to your room; prices are reasonable, the taste is authentic. I am a happy customer overall.
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