Everything was fine, but there was a problem with canceling the reservation on the second day. There was no prior notice about stopping Umrah pilgrims and allowing Hajj pilgrims to enter. Please make a note of this again if this issue recurs. Thank you.
The hotel was great, clean, and staff is extremely welcoming & helpful… the location of the hotel is a bit far from the masjid al-Haram, however, the hotel has their own buss waiting right outside the hotel lobby operating 24/7 to drop you to Sheb Amer bus station… also the bus waits for you in section A platform C-23
I was kindly given a complimentary upgrade to a higher floor with a beautiful view of the Clock Tower, along with a more spacious room. The staff were genuinely lovely and attentive throughout my stay. Having direct access to a shopping mall on the lower level was incredibly convenient, and the shuttle bus service was excellent and consistently reliable. Overall, the service was seamless from start to finish. You truly receive top-tier quality at very reasonable prices.
Jumeirah Hotel was excellent in terms of facilities — everything is new, clean, and well-maintained. Credit where it’s due: the staff were genuinely outstanding, extremely attentive, and always eager to help. Service level is easily one of the best.
Location-wise, it’s around a 4–6 minute walk to Al Haram, which is acceptable. However, let’s be real — compared to the Clock Tower hotels, they are noticeably closer and more convenient, especially during peak prayer times.
Now, about the “Partial Haram View” — this needs honesty. We booked two Deluxe Rooms with Partial Haram View, but the view is technically there… if you really look for it 😅. The Haram is barely visible, and most of the view is dominated by unfinished construction. You’ll spend more time spotting the Haram than enjoying it.
Bottom line:
Excellent hotel, top-tier service, great facilities — but don’t book it expecting a meaningful Haram view. If proximity and view matter, Clock Tower hotels still win.
I had a wonderful stay at this hotel and would happily return. From the moment I arrived, the staff were welcoming, professional, and always ready to help with a smile. The room was spotless, well-designed, and very comfortable, with all the amenities I needed for a relaxing stay.
The location was excellent—convenient and easy to get around—while still being quiet and peaceful at night. I especially appreciated the attention to detail, from the quality of the bedding to the cleanliness of the common areas.
Overall, this hotel exceeded my expectations and offered great value for the price. I highly recommend it to anyone looking for comfort, excellent service, and a pleasant experience.
I’ve stayed four days and enjoyed the daily bus service to Haram it was 24/7 days, the receptionists are professional and approachable.
The room service was friendly and supportive. The room was mid clean not immaculate but it was nice, the TV was working well.
The fridge is not cooling very much but its fine.
I really enjoyed my stay at Pullman Zamzam. The location is perfect and everything was wonderful, from the service to the atmosphere. However, the cleanliness of the room was a bit disappointing and needs improvement. Aside from that, it was a great experience!
The hotel is beautiful, and I don't expect more.
Furniture is kind of old, but it's sick.
Breakfast is good, but few staff at breakfast.
Employees, everybody says, ”I have the decor.”
What God wanted from the security guard to the reception, the barbers and the breakfast workers.
There are too many situations.
The hotel is characterized by its location and the presence of a connected market.
I had a fantastic experience at this hotel from start to finish. The staff were incredibly welcoming, professional, and always ready to help with anything I needed. Check-in was quick and smooth, which was a great start after a long journey.The hotel facilities were also top-notch. The breakfast offered a wide variety of fresh and delicious options, and the dining area was clean and well-organized. I also appreciated the convenient location—it made getting around the city easy.
Overall, I couldn’t have asked for a better stay. I would definitely return and recommend this hotel to anyone looking for comfort, great service, and excellent value.
We had a pleasant stay at Park Inn by Radisson Makkah Thaker Algharbi. The hotel is clean, modern, and well maintained. Our room was comfortable, spacious, and very tidy, which made our stay relaxing after long days in Makkah.
The staff were courteous and helpful throughout our stay, always ready to assist with requests.
The location is good, especially with the shuttle service to Haram, which was very convenient. Love the food from their restaurant.
Overall, it’s a reliable and comfortable hotel offering good value for money. With a few small improvements, it could easily be a 5-star experience. We would definitely consider staying here again on our next visit to Makkah.
Very Good
75 reviews
8.9/10
Price from
PHP 2,233
per night
Check Availability
See All Hotels With parking in Makkah Province
Travelers Reviews of Makkah Province Hotels
See all
8.9/10
Very Good
AAmal khalifaExcellent beautiful hotel with a very good reasonable prices. I booked 2 rooms for five days. We really enjoyed staying at the hotel ..the area is modern with everything you need around you from shops to restaurants to coffees.
MMoataz888I’ve stayed four days and enjoyed the daily bus service to Haram it was 24/7 days, the receptionists are professional and approachable.
The room service was friendly and supportive. The room was mid clean not immaculate but it was nice, the TV was working well.
The fridge is not cooling very much but its fine.
GGuest UserJumeirah Hotel was excellent in terms of facilities — everything is new, clean, and well-maintained. Credit where it’s due: the staff were genuinely outstanding, extremely attentive, and always eager to help. Service level is easily one of the best.
Location-wise, it’s around a 4–6 minute walk to Al Haram, which is acceptable. However, let’s be real — compared to the Clock Tower hotels, they are noticeably closer and more convenient, especially during peak prayer times.
Now, about the “Partial Haram View” — this needs honesty. We booked two Deluxe Rooms with Partial Haram View, but the view is technically there… if you really look for it 😅. The Haram is barely visible, and most of the view is dominated by unfinished construction. You’ll spend more time spotting the Haram than enjoying it.
Bottom line:
Excellent hotel, top-tier service, great facilities — but don’t book it expecting a meaningful Haram view. If proximity and view matter, Clock Tower hotels still win.
EEren_SHKThe hotel was great, clean, and staff is extremely welcoming & helpful… the location of the hotel is a bit far from the masjid al-Haram, however, the hotel has their own buss waiting right outside the hotel lobby operating 24/7 to drop you to Sheb Amer bus station… also the bus waits for you in section A platform C-23
AarsheelHotel is situated inside the clock tower, so it’s right in front of Masjid Al Haram. Sometimes the lift from the ground floor to the hotel reception takes a while as it gets packed.
AAhmed al bulushiThe breakfast need improvement by variety and most of the food was cold.
Staff are great and hotel was really nice.
Additionally the lounge acess timing need to be more flexible specially as we want to pray in Masjid Al Haram its very tight for example snack time that is between 7 PM to 9 PM, also I dont know why they call it snack time that I discovered its dinner.
This is the view from the room I booked partial Kaaba view.
GGuest UserHuge thanks and appreciation to the receptionist, Sara! She was a wonderful example of dedicated nationals who go above and beyond to serve the guests of God (referring to pilgrims or visitors to holy sites) with such warmth, cheerfulness, and excellent service. My thanks also go to the buffet staff and our Saudi coffee server, Abdulmajeed, and the rest of the team. Thanks to everyone for a truly unique experience!
GGuest UserEverything was fine, but there was a problem with canceling the reservation on the second day. There was no prior notice about stopping Umrah pilgrims and allowing Hajj pilgrims to enter. Please make a note of this again if this issue recurs. Thank you.
YYunisNOur stay was excellent from start to finish. The hotel is very clean, quiet, and comfortable, The staff were friendly and attentive, always ensuring we felt welcome. also The restaurant was fantastic, and overall the experience exceeded our expectations. Highly recommended.”
MMOHAMED ABDELGAWAD.I really enjoyed my stay at Pullman Zamzam. The location is perfect and everything was wonderful, from the service to the atmosphere. However, the cleanliness of the room was a bit disappointing and needs improvement. Aside from that, it was a great experience!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.