Hotels With Swimming Pools in East-Flanders, Belgium

The location is fantastic, right on the water and you can walk out the door to explore Ghent. The hotel itself is fine, not the most modern/ nicest Marriott I have ever stayed at and certainly not the worst. Parts definitely seem dated. There is a parking garage under the hotel- and you can park there for a nightly fee. The service was not good. When I checked in there was absolutely no recognition of my Ambassador Elite status and no benefits of that status were explained to me. I asked about a suite upgrade, and the girl that was checking me in was fine but another girl (long straight dark brown hair) yelled over from the other side of the counter in a very rude way saying she took care of it already (cutting off the other associate). Our room was not a suite- so she didn't take care of it. Then I asked about a late check out and she yelled over again saying she put it in the system. When I asked if our keys would continue to work she looked at me like I was an ***** and said she took care of it. Which she didn't- we had to get our cards re-keyed the next morning, and they had no note in the system that we previously asked for a late checkout. It felt completely unprofessional- if the other associate wanted to answer my questions or manage my check in process, she could have easily done it by walking over and having a professional and pleasant conversation with me not by yelling over and cutting off the person who was helping me. It felt like she was annoyed that I was asking about the perks that come with the my Marriott status, not welcoming of a new guest to the hotel. Neither the girl who claimed to have taken care of everything, or the girl checking us in explained anything about perks, and I felt so frustrated (about the rude interaction) when they handed me my keys that I didn't even ask. I walked up to the desk after and explained the situation to a male associate standing there who could not have been more kind, apologetic and welcoming. There is no lounge, so he gave us two drink coupons, and said a buffet breakfast at the restaurant was included instead. They also mentioned that the mini fridge was included, but it only had like 3 small bottles total in it (one water, one soda and one beer) so it was not a very big perk. Overall, Ghent was beautiful and the hotel is in a great location. I would stay here again with a very low bar set for service from the front desk.

A very disappointing stay at Novotel Centrum. Pros - Location. You can't get a better location. Close to everything including lots of eateries at your doorstep. Cons: Customer service - the customer service was the worst I've experienced in a long time. The staff were disinterested and rude. We checked in and I came down to advise that there were no baby beds in the room even though we had requested them well in advance and in all correspondence with the hotel before arriving. I was greeted with 'Hi, are you checking in' by the same person who checked me in no more than five minutes earlier. I would have accepted this but it happened again the next time I approached the reception desk. It was not a busy period for the hotel. I was rudely told off for asking again when I came downstairs to double check a second baby bed was indeed coming as only one had been delivered to the room in the time between first enquiring. I also made another enquiry during our stay and the staff member said they would provide me the answer but never got back to me. Room The room itself was dark and very old. I didn't want to spend any time in there. The rooms haven't been updated for a very long time and due to this the room felt dusty and not very clean. When the baby beds did arrive, one was in good condition and the other was in a terrible state. The material keeping the bed together was ripped in a number of places and the mattress itself was basically split in half due to being folded up so many times. I understand that baby beds are complementary, but this was not acceptable. When the rooms were cleaned, they only did a very surface level clean. Things weren't replaced and not all the rubbish was collected. Amenities We paid for breakfast and there were enough options. The bar had a good selection of Belgium beers on offer. There is a swimming pool outside that looks maintained but there is no safety fence around it so if you're outside in the bar area or in fact anywhere in the entrance area of the hotel you have to watch your children as they may accidentally walk into the pool.

the hotel was a total surprise as it was booked for me. The staff are welcoming, nothing too much trouble. The room was spacious, clean, and the bed huge and extremely comfortable. the double size shower was also great, as was having both a nespresso machine and a kettle and frdige in the room. Even the complementary chocolates were a revelation - no pre-packaged mints here. Breakfast buffet was fresh and extensive and not having to checkout until 12 was a very nice feature. The hotel is in a great location in the centre of the old part of the city and was surprisingly quiet for the central location. The restaurant was also amazing - edible works of atrt with incredible flavours. I cannot wait to return.

Stayed 7 nights best hotel in Belgium. Very friendly and helpful Peter took very good care of us. If you're going to Belgium stay here. They made reservations for my wife and I almost every night. Big breakfast, good beds,clean rooms

The parking lot is good, the room is very new and clean, the breakfast is a lot of styles, the service is very good

Very good, will come next time, the environment is good, the facilities are full, let colleagues help to book in advance, thank the colleague, let us start without worry, foreign hotels are very different from us, not many people, Very casual, that is, the work is busy, or else I want to live for a few more days. Thank you for your customer service.

quite far from the train station but close to attractions. a rather old hotel. the door locks are the round shaped ones. the hot water supply of the shower was not quite steady. the room is quite small for europe i think. the plus side is they gave us the room well before the official check in time. we arrived at around 10:30 and they gave us the room right away. there is a free breakfast buffet as well (even my room choice is the most basic one).

Eight of us in 4 rooms stayed here for our first visit to Ghent. Having read some of the recent reviews I as a bit anxious as to how it would turn out but I can only speak as we found things. First of all, the location is just perfect. Situated on a no-through road the hotel was very quiet and access to all the main sites was brilliant. All of the rooms were very nice and our particular room on the top floor had a great view across to the spires of Ghent. Breakfast was buffet style and although nothing special, it was perfectly adequate. The staff were very friendly and helped when prompted to refill supplies (which was perhaps more frequent than it should have been). We found all of the staff very pleasant and helpful which made our stay all the more pleasant. We came in 2 cars which we parked in the Ramen car park 2-3 minutes walk away. Although quite expensive (around £12 a day) it was significantly cheaper than other car parks close by. All in all we had a lovely trip to Ghent and we will certainly return. When we do, we will be booking Hotel de Flandre again

I stayed before at the Tower Hotel and had no complaints - this time it was a difference like day and night. I was accommodated across the yard/car park and had to climb up iron stairs with heavy luggage as no lift/no porter. The hotels website describes itself as being focused on luxury and enjoyment .....My room was dull, dark and boring. Not even a writing desk to work from. Curtains/windows to be closed at all times as facing a guest passage/smoking area. When requesting for a rooms change the reply one of indifference like on arrival - unwelcoming bordering on arrogance. When I noted that my otherwise ok bathroom had no soap I had to climb again down the iron stairs only to be told by the receptionist that ‘’ The Housekeeper was told by the Manager that they are no longer allowed to buy soap ‘’ and that I could use the body wash from little plastic tubes. This is the first time when staying at a hotel that I had to go shopping to buy some soap. This environmentally not so friendly hotel provides as so-called 4 star hotel toothbrush glasses made from plastic wrapped in plastic. Breakfast is only until 09am - another first for me - and do not expect to be greeted . This is the NO smiles hotel and do not bother to ask for a later than1100 am check out which is met by a near hostile reply ‘ 30 Euros for 2 hours’ After sitting 4 hours in a not very comfortable lobby the receptionist could not even be bothered and lift his eyes from this computer screen to say good-by to my fellow travellers . As a well seasoned seasoned widely travelled Hotelier this is about THE worst experience as far as hospitality is concerned

Our room was an executive room due to the upgrade but it was also not ready at 4pm. The layout of the room is perfect in terms of size and space. The faucet was loose, not turning. Hot water was difficult , took a long time to have warm water. There were ring residue of toothpaste and other stuff in the bathroom. There were calc deposits and molds. Complimentary water missing. Less tea option or flavor. The curtain was loose on the side. But other than that, it was a nice stay. Calm city, nice city to recharge.

The location is fantastic, right on the water and you can walk out the door to explore Ghent. The hotel itself is fine, not the most modern/ nicest Marriott I have ever stayed at and certainly not the worst. Parts definitely seem dated. There is a parking garage under the hotel- and you can park there for a nightly fee. The service was not good. When I checked in there was absolutely no recognition of my Ambassador Elite status and no benefits of that status were explained to me. I asked about a suite upgrade, and the girl that was checking me in was fine but another girl (long straight dark brown hair) yelled over from the other side of the counter in a very rude way saying she took care of it already (cutting off the other associate). Our room was not a suite- so she didn't take care of it. Then I asked about a late check out and she yelled over again saying she put it in the system. When I asked if our keys would continue to work she looked at me like I was an ***** and said she took care of it. Which she didn't- we had to get our cards re-keyed the next morning, and they had no note in the system that we previously asked for a late checkout. It felt completely unprofessional- if the other associate wanted to answer my questions or manage my check in process, she could have easily done it by walking over and having a professional and pleasant conversation with me not by yelling over and cutting off the person who was helping me. It felt like she was annoyed that I was asking about the perks that come with the my Marriott status, not welcoming of a new guest to the hotel. Neither the girl who claimed to have taken care of everything, or the girl checking us in explained anything about perks, and I felt so frustrated (about the rude interaction) when they handed me my keys that I didn't even ask. I walked up to the desk after and explained the situation to a male associate standing there who could not have been more kind, apologetic and welcoming. There is no lounge, so he gave us two drink coupons, and said a buffet breakfast at the restaurant was included instead. They also mentioned that the mini fridge was included, but it only had like 3 small bottles total in it (one water, one soda and one beer) so it was not a very big perk. Overall, Ghent was beautiful and the hotel is in a great location. I would stay here again with a very low bar set for service from the front desk.

A very disappointing stay at Novotel Centrum. Pros - Location. You can't get a better location. Close to everything including lots of eateries at your doorstep. Cons: Customer service - the customer service was the worst I've experienced in a long time. The staff were disinterested and rude. We checked in and I came down to advise that there were no baby beds in the room even though we had requested them well in advance and in all correspondence with the hotel before arriving. I was greeted with 'Hi, are you checking in' by the same person who checked me in no more than five minutes earlier. I would have accepted this but it happened again the next time I approached the reception desk. It was not a busy period for the hotel. I was rudely told off for asking again when I came downstairs to double check a second baby bed was indeed coming as only one had been delivered to the room in the time between first enquiring. I also made another enquiry during our stay and the staff member said they would provide me the answer but never got back to me. Room The room itself was dark and very old. I didn't want to spend any time in there. The rooms haven't been updated for a very long time and due to this the room felt dusty and not very clean. When the baby beds did arrive, one was in good condition and the other was in a terrible state. The material keeping the bed together was ripped in a number of places and the mattress itself was basically split in half due to being folded up so many times. I understand that baby beds are complementary, but this was not acceptable. When the rooms were cleaned, they only did a very surface level clean. Things weren't replaced and not all the rubbish was collected. Amenities We paid for breakfast and there were enough options. The bar had a good selection of Belgium beers on offer. There is a swimming pool outside that looks maintained but there is no safety fence around it so if you're outside in the bar area or in fact anywhere in the entrance area of the hotel you have to watch your children as they may accidentally walk into the pool.

the hotel was a total surprise as it was booked for me. The staff are welcoming, nothing too much trouble. The room was spacious, clean, and the bed huge and extremely comfortable. the double size shower was also great, as was having both a nespresso machine and a kettle and frdige in the room. Even the complementary chocolates were a revelation - no pre-packaged mints here. Breakfast buffet was fresh and extensive and not having to checkout until 12 was a very nice feature. The hotel is in a great location in the centre of the old part of the city and was surprisingly quiet for the central location. The restaurant was also amazing - edible works of atrt with incredible flavours. I cannot wait to return.

The parking lot is good, the room is very new and clean, the breakfast is a lot of styles, the service is very good

Very good, will come next time, the environment is good, the facilities are full, let colleagues help to book in advance, thank the colleague, let us start without worry, foreign hotels are very different from us, not many people, Very casual, that is, the work is busy, or else I want to live for a few more days. Thank you for your customer service.

quite far from the train station but close to attractions. a rather old hotel. the door locks are the round shaped ones. the hot water supply of the shower was not quite steady. the room is quite small for europe i think. the plus side is they gave us the room well before the official check in time. we arrived at around 10:30 and they gave us the room right away. there is a free breakfast buffet as well (even my room choice is the most basic one).

Eight of us in 4 rooms stayed here for our first visit to Ghent. Having read some of the recent reviews I as a bit anxious as to how it would turn out but I can only speak as we found things. First of all, the location is just perfect. Situated on a no-through road the hotel was very quiet and access to all the main sites was brilliant. All of the rooms were very nice and our particular room on the top floor had a great view across to the spires of Ghent. Breakfast was buffet style and although nothing special, it was perfectly adequate. The staff were very friendly and helped when prompted to refill supplies (which was perhaps more frequent than it should have been). We found all of the staff very pleasant and helpful which made our stay all the more pleasant. We came in 2 cars which we parked in the Ramen car park 2-3 minutes walk away. Although quite expensive (around £12 a day) it was significantly cheaper than other car parks close by. All in all we had a lovely trip to Ghent and we will certainly return. When we do, we will be booking Hotel de Flandre again

Our room was an executive room due to the upgrade but it was also not ready at 4pm. The layout of the room is perfect in terms of size and space. The faucet was loose, not turning. Hot water was difficult , took a long time to have warm water. There were ring residue of toothpaste and other stuff in the bathroom. There were calc deposits and molds. Complimentary water missing. Less tea option or flavor. The curtain was loose on the side. But other than that, it was a nice stay. Calm city, nice city to recharge.

We spend two nights in this very nice hotel just outside the city center of Ghent. The hotel is easy to reach by car (remember that it is in the low-emission zone, so check whether you need to register your car before entering that zone) and is within about 20mins walking distance to the center of Ghent. We also used the indoor car parking of the hotel (remember to make a reservation for that as it only fits about 4 cars). Our room (a deluxe double) was located on the second floor of the hotel (no elevator but that was no problem for us) and was very comfortable with a good heating system. The room and bathroom were very spacious and clean. The room, and in particular the window frames and windows, could do with some maintenance though and a good paint job. The bed was very comfortable and the room was pretty quiet, so we had a very good sleep. Breakfast was very nice with a good selection of food and drinks, including some local specialties. Also, all the staff were very friendly, professional and helpful. We would definitely consider staying here again when next in Ghent.

Stayed 7 nights best hotel in Belgium. Very friendly and helpful Peter took very good care of us. If you're going to Belgium stay here. They made reservations for my wife and I almost every night. Big breakfast, good beds,clean rooms

I stayed before at the Tower Hotel and had no complaints - this time it was a difference like day and night. I was accommodated across the yard/car park and had to climb up iron stairs with heavy luggage as no lift/no porter. The hotels website describes itself as being focused on luxury and enjoyment .....My room was dull, dark and boring. Not even a writing desk to work from. Curtains/windows to be closed at all times as facing a guest passage/smoking area. When requesting for a rooms change the reply one of indifference like on arrival - unwelcoming bordering on arrogance. When I noted that my otherwise ok bathroom had no soap I had to climb again down the iron stairs only to be told by the receptionist that ‘’ The Housekeeper was told by the Manager that they are no longer allowed to buy soap ‘’ and that I could use the body wash from little plastic tubes. This is the first time when staying at a hotel that I had to go shopping to buy some soap. This environmentally not so friendly hotel provides as so-called 4 star hotel toothbrush glasses made from plastic wrapped in plastic. Breakfast is only until 09am - another first for me - and do not expect to be greeted . This is the NO smiles hotel and do not bother to ask for a later than1100 am check out which is met by a near hostile reply ‘ 30 Euros for 2 hours’ After sitting 4 hours in a not very comfortable lobby the receptionist could not even be bothered and lift his eyes from this computer screen to say good-by to my fellow travellers . As a well seasoned seasoned widely travelled Hotelier this is about THE worst experience as far as hospitality is concerned