Service, staff and price…. Everything is perfect ! I’ve stayed at this wonderful hotel for four days and been deeply impressed by the hospitality and quality of the service the hotel has offered . Squeaky clean from inside out and housekeepers super helpful and accommodating! I will definitely come back in the future and recommend it to my friends coming to Shijiazhuang, China.
If I have to say anything needing improvement , I’d like to suggest that the hotel management be a little tougher on the guests half naked in the restaurant for the breakfast buffet. I understand they might just come out it the cozy and hot Sauna. However , public decency also needs to be observed and displayed .
By the way, I made a video clip on the half-naked male guest in the restaurant and the hotel employee standing on his side with a shirt in hands trying to convince the man to put it on . After posting it onto TikTok , it has more than 5000 views in two hours worldwide !
Hotel near Seatopia,Qinhuangdao18.7% of visitors choose this area
MMIKE742025.12.08
Everything was great, room is clean, stuff is friendly. During winter time the location is not great coz all the shops around are closed even KFC and Starbucks but this not hotel’s fault. The breakfast is a bit Chinese but foreigners also can find a lot of options to eat. The only thing I didn’t like is that during the breakfast there was a jar of Nutella but in fact that wasn’t Nutella just some cheap chocolate spread - just use another jar so people won’t be confused.
Hotel near Baobai Shopping Plaza/Beiguo Future Mall,Baoding5.3% of visitors choose this area
MM353473****2023.08.04
The hotel staffs are very helpful and professional. The most pity thing is a breakfast. When I visited the restaurant, there were so many people there. So, retuned to the room, and revisited the restaurant after 9:00. What I was so surprised is that many restaurant staffs are trying to prepare to close the restaurant after 9:30 even though there are still many guests in the restaurant. Many of the foods are already run out or cleaned out of the restaurant. It was really uncomfortable even though they mentioned that the restaurant is available until 10:00. I had to eat breakfast so in a hurry to help them clean up the restaurant. I hope they start the process of closing the restaurant after all the guests have left the restaurant.
Hotel near Anaya Gold Coast Community,Changli87.9% of visitors choose this area
MM59501****2025.07.07
1. Facilities: The hotel has complete facilities and grand decoration. It has just opened but has no decoration smell. Don't worry if you bring your children. The operation must meet the inspection standards. The room has complete toiletries, free drinks, wine, and snacks, which is great. The hotel has a shuttle bus, which is very convenient to go anywhere. The staff service is very good. The food in the restaurant is very delicious. 2. Hygiene: The room aunt is warm and polite, and the sanitation is cleaned in time. 3. Environment: The indoor and outdoor environment of the hotel is very good, drinks are available in the lobby, and the service is very thoughtful. 4. Service: I am very satisfied with the service of the hotel housekeeper Wang Zhiyuan. She communicated with us about the check-in matters in advance, arranged them in a meticulous and thoughtful manner, and paid attention to the communication needs with customers. It was a very pleasant stay experience to choose Lan Zhuxi Hotel.
Hotel near Langfang Economic Development Zone,Langfang2.3% of visitors choose this area
__yt16019****2025.12.10
I wholeheartedly recommend this hidden gem of a hotel that truly embodies ”service with heart”! From the moment I stepped in, I was enveloped in warmth and attentiveness, truly experiencing the ultimate ”home away from home” feeling.
Upon entering the lobby, staff immediately greeted me with a smile, proactively took my luggage, handling it gently yet securely—every detail showcasing their professionalism and thoughtfulness. During check-in, the front desk agent was incredibly efficient, making the whole process quick and convenient without any waiting. She even thoughtfully offered a warm cup of longan, red date, and goji berry tea, a warmth that spread from my fingertips to my heart. What was even more surprising was her proactive upgrade of my room—this unexpected gesture of care really touched me!
My upgraded room was spacious and bright, with excellent natural light. The layout was wide and comfortable, and every corner was spotlessly clean and well-organized, instantly making me forget the fatigue of my journey. Shortly after checking in, housekeeping thoughtfully delivered fresh fruit, a rich variety that was juicy and fresh. This meticulous attention to detail truly made me feel the warmth and comfort of home.
It was a perfect experience from start to finish, with service details meticulously handled and full of sincerity! This is definitely a five-star service hotel worth revisiting countless times, and I sincerely recommend it to anyone who seeks quality in their travels.
We only stayed for 1 night but really enjoyed the experience. Due to the centralized heating system, our room was extremely hot and reached 29 degrees celsius even with the window open. We ended up calling the front desk at 4:30 a.m., and within 10 minutes, someone arrived with a large fan. She helped us set it up and adjust the temperature, and it quickly became comfortable enough for us to fall back asleep. Thank you for the quick assistance!
Hotel lobby is located on floor 31. There are hotel staff on the ground floor directing you to the lobby upon arrival.
Studio room was spacious and suitable for a small family, a baby cot was available and provided upon request.
Hotel near university city area/Gold dream bay,Qinhuangdao1.1% of visitors choose this area
GGuest User2025.07.10
We very much enjoyed our stay. The hotel is conveniently located right by the beach and commercial areas. There are many restaurants and several convenience stores within walking distance. The staff are very friendly and helpful. Rooms are spacious and very clean. We tried two of the restaurants inside the hotel — one offering upscale Chinese food and the other seafood buffet, both were excellent. Will definitely choose Shangri-La again if we come back to Qinghuangdao in the future.
Hotel near Baoding East Station/Baoding University,Baoding22.1% of visitors choose this area
Wwander_sayoni2024.09.17
My preference of a hotel is a homely. Wouldn’t it wonderful if the hotel staff would treat their guests as a family? They missed on this aspect but kudos to all the staff who had tried their best to make us feel comfortable all throughout the stay. We all love the pool especially the heated one. I just think they’re too strict on wearing a swimming cap even if you’re just having a dip or hanging out in the heated pool. I’d totally understand it if it’s swimming but yeah it’s house rules I guess I just think it’s too much. Breakfast was great!
Hotel near Shanhaiguan station area,Qinhuangdao5.3% of visitors choose this area
MMyHolidaysNZ2025.07.02
This was one of the best hotels I have stayed in China. It is world class. The staff are some welcoming and helpful. Although I don’t speak any Chinese they made every effort to communicate with me. We used translate Apps.
Everyone was super nice. The room was very large, new and I loved the Tea Station. I have never seen one like this.
The location is superb. Right in the middle of the historic village but it is very quiet at night.
The breakfast was simple but satisfying.
I recommend staying here and would love to come back.
Excellent
472 reviews
9.7/10
Price from
IDR 295,692
per night
Check Availability
See All Hotels With Pools in Hebei
Travelers Reviews of Hebei Hotels
See all
8.6/10
MManbumuweierThe house is quite big, the environment is quite good, and it is quite clean.
Service is not good: parking is difficult, we are not allowed to park at the door, so we are asked to park in the underground garage. We circled the hotel twice, and it was a dead end to enter the underground. Who would have thought that it was an underground far away from the hotel, and we had to walk back to the hotel with luggage, **not**?
There is no guide or manual in the room, no introduction or relevant information, the most bizarre, I called the customer service number, but no one answered it seven or eight times, and it is the only one among all the hotels I have stayed in.
I clearly booked a deluxe double room, and the front desk told me that I would upgrade it to a deluxe double room for free. I took out the voucher and didn't say anything. I wanted a higher floor, but they said it was full, and there was only the bottom floor of this type of room. You are really good, so cruel! ! ! !
LLexiaoyao626The room equipment is indeed too old and has been eliminated by the times. The small bed is surprisingly narrow. It is especially inconvenient to take a shower in the rain. You need to stand in the bathtub to take a shower. Half of the outside is glass, which is awkward and dangerous. This must be improved as soon as possible to eliminate hidden dangers. The curtains are the kind that can only be made up in ordinary small hotels.
The waiter is very good! Especially the little girl who answers the phone at the front desk switchboard is very cultured. Hearing her gentle voice and polite answers to questions on the other end makes people feel like home. The hardware here is seriously insufficient, and it is indeed compensated by software.
Thank you for the enthusiasm and thoughtfulness of the service staff. Thank you for letting the robot deliver our takeaways as soon as possible without any worries.
HHoutanghebiandenianqingrenTaiwoo Resort in winter is an absolute paradise for ski enthusiasts! The European-style town, blanketed in pristine white snow, looks straight out of a fairy tale. The ski slopes here are professional and offer a wide variety of choices, perfect for both beginners and experts to enjoy. The hotel I stayed at was conveniently located, and the rooms were warm and comfortable, with some very thoughtful touches. There's a diverse selection of dining options in the town, and after dinner, heading back to the hotel for a hot spring soak is just divine. I can't wait to go back again!
Hotel near Thaiwoo Ski Resort/Wanlong Ski Resort, Zhangjiakou
Price per night from:IDR 1,088,242
9.4/10
Outstanding
GGuest UserI recently stayed in room 3129 at this hotel and overall, I had a good experience. The location is excellent as it sits right in front of the beach. The hotel also has a hot spring which is a nice addition, although some areas were not functioning properly due to being broken.
The reception staff was very attentive and friendly, particularly one male employee. However, it seemed that the female staff members were not as willing to work.
I highly recommend trying the massage services offered at the hotel. I had a neck and back massage which left me satisfied.
The breakfast buffet was decent and the dining room supervisor and the reception staff at the buffet were friendly and hardworking. Most of the cooks and servers provided good service.
I would also recommend paying for the dinner buffet as it offers a wide variety of seafood. The only downside was a young grill cook who lacked proper manners when I asked a question about the food. He responded lazily and rudely. Additionally, there was a young waitress with a tattoo on her leg who seemed uninterested in working. While the rest of her colleagues were cleaning and setting up tables, she would simply join them and sit down or play with her mobile phone.
In terms of the room, the cleanliness was below the minimum standard. It was quite neglected, as they only mopped the floor and it still wasn't clean. There were hairs from previous guests throughout the room. The private hot spring in the room could also use some improvement.
If you have any questions or need further information, the hotel has my details from the room reservation under the name for room 3109 from 17/08/23-21/08/23.
我最近住在这家酒店的3129房间,总体而言,我有一个不错的经历。位置非常好,就在海滩前面。酒店还有一个温泉,这是一个很好的附加设施,尽管由于损坏的原因,一些区域没有正常运行。
前台的工作人员非常周到和友好,尤其是一个男员工。然而,女员工似乎不太愿意工作。
我强烈推荐在酒店尝试提供的按摩服务。我接受了一次颈部和背部按摩,让我非常满意。
早餐自助餐还不错,餐厅主管和自助餐厅的前台工作人员都很友好和勤奋。大多数厨师和服务员提供了良好的服务。
我还推荐付费用餐自助,因为它提供了各种各样的海鲜。唯一的不足是一个年轻的烧烤师,在我问他关于食物的问题时缺乏礼貌。他回答懒散和粗鲁。此外,有一个年轻的女服务员在腿上有一个纹身,似乎对工作不感兴趣。当其他同事在打扫和设置餐桌时,她只是简单地加入他们坐下或玩手机。
就房间而言,清洁度低于最低标准。它相当疏忽,他们只擦了地板,但还是不够干净。房间里到处都是之前客人的头发。房间里的私人温泉还有待改善。
如果您有任何问题或需要更多信息,酒店可以通过我的房间预订详细信息联系我,房间预订的名字是17/08/23-21/08/23的3109房间。
GGuest UserThe swimming pool, breakfast and dinner of this hotel are all good! It is very close to Tongzhou, so our family has stayed here many times.
During the holiday, the hotel was almost fully booked, and the waiter was a little too busy. The hotel manager personally carried our luggage to the room, which was very enthusiastic! There was a shy Allen at the front desk (I think the name of the brand name is this) who felt like a newcomer and was serious! There was a waitress in a black suit in the restaurant who worked after breakfast and dinner, but the service was always enthusiastic and patient!
The above are my own observations as a guest staying here. My family will stay here again~
GGary Ong Wei KiatAbsolutely loving this place! The vibes is totally awesome and a nice place to chill with lots of activities to do, though unfortunately we only had one night here as we only planned to hike Jin Shan Ling, but we will definitely be back for more next round!
Service and hospitality is top notch and absolutely grateful to have such a nice bunch of staff who were super friendly and warm. The hotel was near Jin Shan Ling (about 5 mins drive) and they even offered to drive and pick us to and fro the hotel and Jin Shan Ling. Within the hotel, they were concerned with us feeling cold so they ferried us to our room as our room was a few mins walk away, and fetched us from our room to the lobby when we wanted to hang out at their chill areas there which turned out to be really relaxing.
They served super sumptuous meals including a hot pot set which was great for winter and even offered us complimentary dishes as part of winter solstice.
One of the staff named Henry Zhang gave us a tour at their exhibition centre showing the various scenic areas in 四季山, 金山岭 and 北京城! We enjoyed the experience sharing from him and the explanation to the various attraction sites, appreciate the sweet gesture as he didn’t actually had to do that but he did so!
Room was absolutely great and spacious, extremely clean and comfortable with heaters inside the restrooms which was super nice. It was a good night rest for us.
Breakfast was their local dishes which was great too and super filling (buns, eggs, porridge, dough sticks, specialty cold dishes).
All in all, we had no complains from the time we checked in, super loved the experience and it definitely make us want to book another trip here again soon!
特别喜欢这里的服务,在这里住的很舒服也非常开心。好美的地方和人,令我都马上想在订下一趟旅程来这里了!好可惜我们只住了一晚因为我们本来只是想爬金山岭,如果能待多几天那该多好。。简直完美! ❤️
GGuest UserThis was my first stay here. We had a 3-bedroom family suite, perfect for a family stay. It was spread over two floors, which was great, featuring 3 bathrooms and a walk-in closet on the second floor. The suite was spacious, with a living room and an open-plan kitchen, plus a fridge and a washing machine, which was very convenient. The facilities were a mix of new and old, but the overall environment was acceptable. However, there was a strong smell of dog urine in the hallway, and even running an air purifier didn't help.
Upon check-in, the hotel offered complimentary hot spring tickets or movie passes. We chose the hot springs, which were quite good, featuring both indoor and outdoor pools. It was relatively peaceful and not crowded.
Breakfast had limited options, but the noodles, rice vermicelli, and wontons were delicious. The only downside was that it didn't open until 7:30 AM.
The hotel offers a free shuttle bus service to and from the station, which was quite convenient. However, it doesn't pick up/drop off right at the hotel entrance, but at the town entrance instead.
Hotel near Thaiwoo Ski Resort/Wanlong Ski Resort, Zhangjiakou
Price per night from:IDR 1,257,901
9.3/10
Very Good
Aac88The location of the hotel is great. The rooms were clean and generally tidy. I was surprised to find however that there were no disposable slippers although that maybe a hotel policy to prevent waste but I think they should be made available on request.
Breakfast had a good selection and was worth the cost. Sadly, we did not have time to avail of any of the other facilities in the hotel.
The weak point seems to be the check in process. It took far too long, I do not expect to spend fifteen minutes to check into a hotel with a prepaid reservation. There is no issue with language as I can speak Chinese. I realise that there are extra steps to deal with when dealing with overseas guests but they seemed pretty clueless when I presented them with a permanent resident card and insisted on my passport instead. The fact there was no entry stamp in my passport as it is new confused them even more and I had to waste more time finding my old passport which luckily I had with me. I was then asked various questions concerning my travel history which in over a decade in China I have never been asked before and when I asked why they needed this information there was no definitive answer given. I also received a follow up call encouraging me to leave a review and to join their membership program, this is not expected and guests information should not be used for marketing. I expect that a manager will see this review and should note these concerns and speak to their reception team to rectify this.
Iis****This trip to Genting was a last-minute decision to meet up with friends. Since they had already booked a room at the South Wing apartment, I followed suit and booked a one-bedroom suite. The room's amenities exceeded my expectations; in addition to standard hotel supplies, it also had an induction cooker and a washer-dry dryer. The ski hall is conveniently located on the second floor, making it easy to purchase ski tickets and rent equipment. Stepping out of the ski hall, you're directly on the magic carpet, which takes you up to Genting's first lift.
The South Wing is also very close to the Genting Grand Hotel, separated by a mere ten-meter outdoor walkway. If you take the outdoor stairs up from this walkway, you'll find a Burberry pop-up store.
The parking lot for the South Wing is separate from the Genting Grand Hotel, but hotel guests can park for free at either location. You just need to register your license plate number and room number at the front desk.
Hotel near Thaiwoo Ski Resort/Wanlong Ski Resort, Zhangjiakou
Price per night from:IDR 1,480,882
9.5/10
Outstanding
GG. Solo TravelerJ had a lovely stay at the Argyle resort and the fact that you just need to cross the parking lot to get to the Dongshan Bathing Spot is definitely amazing! There are some tourist attractions close by, but very far from historical sites.
The room was ok, but it looked different from the pictures. Probably a bit of mold on the wall or water damage, dirty windows, and a piece of the wardrobe door was broken. Not what I would expect at a resort.
The breakfast had so many options, but very few western choices, limited to sliced bread, butter and jam, yogurt, fruits and coffee. The coffee machine always had an issue, but the staff quickly came to fix it. During my stay there, everyday someone complained about the coffee maker.
One of the things that I found really nice is that every day they would bring or leave fruit in my room. But on the last day, I was sleeping, and someone came in. She did apologize, but it was weird having someone in your room while you’re there.
In terms of amenities, they have everything really! From shower cap to razors. And the blow dryer was really good!
Because it was golden week, the staff was overwhelmed with work (lots of guests and weddings) and they didn’t talk about the facilities - gym, pool, hot springs.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.