The hotel in general is very good, we enjoyed our 4 days stay there.
There were some comments to be considered:
1) the WIFI network is very week their network passwords are always not working due to max. limit of users reached.
2) the food quality is very good, but the variety is limited, refill is done.
3) My reservation was Halve Board (Breakfast & Dinner) but during the dinner and Lunch all drinks were not included, and you have to pay for them
4) it is better if you have sea shoes, the sea sand has some small stones and some plants, but it is accepted.
The hotel has a great atmosphere, and the owner and staff are incredibly welcoming! They provide hot water and hairdryers for showers, and you can let them know if you need anything else. The hotel guide even took us sightseeing for a day – the service was superb! They helped us bargain for things and tickets, and even took us to the station to buy tickets for us. They were so incredibly kind 🥺, I'll definitely come back again!
The hotel liked, the staff is good, goes on concessions . But the only one cannot resolve the issue with entry to the KPP, 20 minutes waited when I was approved, showing my reservation. It was not pleasant of course. And so, as for food and accommodation 10/10
The hotel's interior is stunning, with a classic, old-money style garden that has a lot of character. The service is also excellent, warm and friendly. BUT, there's no Wi-Fi signal in the rooms; you have to go downstairs to the common areas to get a signal. This is a significant drawback given such a beautiful environment.
Because it is the off-season for tourism, the surrounding shops are not open. Fortunately, there is food in the hotel. The service is pretty good. You can order food and it will be delivered to your door. The sea in the hotel is also very beautiful.
A superb hotel with excellent service. It has its own private access to a pristine white sand beach, delicious and varied cuisine, and refreshing drinks available in the lobby area.
There are a couple of downsides though: no bathrobes in the room and high prices for alcoholic drinks at the bar.
Staff service attitude is very enthusiastic and friendly, I forgot to inform the front desk staff need two beds, after entering the room, the staff immediately called the front desk to notify the change, he sent us directly to the new room, another staff gave us the room card, very high responsiveness, saved a lot of time.
The hotel rooms are clean and spacious, the toilets are well-equipped, and it was the first of the seven hotels I stayed in during my travels in Egypt that had slippers available and the bathing equipment was branded ELLE, which enhanced the image of the hotel.
The inquiry desk colleagues across from the front desk were very professional, and I answered questions about transportation times to the city center and restaurants, etc., and the answers were clear and accurate.
The breakfast restaurant is also the richest I have encountered, whether it is the variety of juices, the variety of bread and cheese, beyond my imagination.
As for the swimming pool and beach, since I spent all my time exploring the nearby tourist attractions, I didn’t have time to experience it in person, I could only watch it from the balcony of the room, but I felt that the beach part should be good.
The ATM machine in the hotel lobby is a good facility, which is very convenient for guests.
Only some shops are missing.
The hotel as a whole has been comparable to many international brand hotels.
Very Good
74 reviews
8.8/10
Price from
€198
per night
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9.4/10
Amazing
AAliHamidoúThis is my second time staying at this property, and it continues to exceed my expectations. I opted for the sea view room this time, and the scenery is truly indescribable; the beauty of the view is something you have to experience in person. The service remains top-notch across the board. I would like to specifically commend Moataz at the front desk for his professionalism and class. Additionally, Another Moataz at the outdoor lounge was exceptional. He is the epitome of authentic service and creates a magnificent atmosphere for every guest. His ability to connect with people while maintaining a high standard of hospitality is impressive, and he clearly possesses the leadership qualities of a manager. I highly recommend this hotel for anyone looking for a perfect stay.
GGuest UserStaff service attitude is very enthusiastic and friendly, I forgot to inform the front desk staff need two beds, after entering the room, the staff immediately called the front desk to notify the change, he sent us directly to the new room, another staff gave us the room card, very high responsiveness, saved a lot of time.
The hotel rooms are clean and spacious, the toilets are well-equipped, and it was the first of the seven hotels I stayed in during my travels in Egypt that had slippers available and the bathing equipment was branded ELLE, which enhanced the image of the hotel.
The inquiry desk colleagues across from the front desk were very professional, and I answered questions about transportation times to the city center and restaurants, etc., and the answers were clear and accurate.
The breakfast restaurant is also the richest I have encountered, whether it is the variety of juices, the variety of bread and cheese, beyond my imagination.
As for the swimming pool and beach, since I spent all my time exploring the nearby tourist attractions, I didn’t have time to experience it in person, I could only watch it from the balcony of the room, but I felt that the beach part should be good.
The ATM machine in the hotel lobby is a good facility, which is very convenient for guests.
Only some shops are missing.
The hotel as a whole has been comparable to many international brand hotels.
AAshraf.MostafaThe hotel in general is very good, we enjoyed our 4 days stay there.
There were some comments to be considered:
1) the WIFI network is very week their network passwords are always not working due to max. limit of users reached.
2) the food quality is very good, but the variety is limited, refill is done.
3) My reservation was Halve Board (Breakfast & Dinner) but during the dinner and Lunch all drinks were not included, and you have to pay for them
4) it is better if you have sea shoes, the sea sand has some small stones and some plants, but it is accepted.
MMR M-HAmazing place, really clean, really spacious. Plenty to do.
I advise take a car with you as it is about 1-1.20 hours from Alexandria.
Also book the hotel between July- end of august.
There is a indoor pool which is heated and an outdoor pool which is cold, they also have a beach, gym, sauna, jacuzzi but the time I went the jacuzzi and sauna was not on or available.
The have a room that has two small snook tables, a outdoor football 🥅 ⚽️ pitch/court, basketball ball 🏀 court and a tennis/Badminton 🏸 🎾 court.
Water park, late night entertainment.
The women called Sara at the Concierge is very helpful very professional. Hospitality was amazing from her think she was the manager. She even allowed me to have a late check out without any charge but the staff in very helpful. Very friendly.
The hotel is very spacious and the rooms are very spacious.
The food was fine but nothing spectacular.
MMarawanGood luxury hotel, about 2 hours away from main city Alexandria. Was quite empty when we visted (1st week of October). The room was very clean and comfy, beach was great and the staff are very pleasant. We didn't get to try the pools but they seemed good too. Selection for breakfast and dinner was good, if not exquisite.
My only small remark is that at this price range, I have stayed in more luxurious hotels in Hurghada, with all-inclusive access and better reataurants. It's a small nitpick, but I had to say it, since most hotels at this price range are quite close in quality and only the small details differ. I do understand the closeness advantage for north coast hotels vs Hurghada so that must be factored into the price.
BBogdan_ilinskiiThe hotel liked, the staff is good, goes on concessions . But the only one cannot resolve the issue with entry to the KPP, 20 minutes waited when I was approved, showing my reservation. It was not pleasant of course. And so, as for food and accommodation 10/10
IIrene/CBecause it is the off-season for tourism, the surrounding shops are not open. Fortunately, there is food in the hotel. The service is pretty good. You can order food and it will be delivered to your door. The sea in the hotel is also very beautiful.
GGuest UserI had a great stay but dissapointed when I feel ripped off… I never write a review but felt I needed to make a comment… I accidentally booked the hotel for 1 person not 2.
The hotel states the extra charge fee was 1500 Egyptian pounds but if you book 2 people online and through this website, it’s half that cost….. the excuse the front desk staff member used was that we had to seperate the beds. For a 5 star hotel, that wasn’t an impressive comment. Having come previously from the st Regis hotel, this hotel just lost my repeat purchase. This was more the principal of the matter. Now he also charged me accidentally 1500 usd abs then had to refund that amount - you would really think out of that mistake alone, the front desk attendant would have used initiative to say I’ll drop that fee.
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