Hotels With Pools in Matrouh Governorate, Egypt

This is my second time staying at this property, and it continues to exceed my expectations. I opted for the sea view room this time, and the scenery is truly indescribable; the beauty of the view is something you have to experience in person. The service remains top-notch across the board. I would like to specifically commend Moataz at the front desk for his professionalism and class. Additionally, Another Moataz at the outdoor lounge was exceptional. He is the epitome of authentic service and creates a magnificent atmosphere for every guest. His ability to connect with people while maintaining a high standard of hospitality is impressive, and he clearly possesses the leadership qualities of a manager. I highly recommend this hotel for anyone looking for a perfect stay.

Staff service attitude is very enthusiastic and friendly, I forgot to inform the front desk staff need two beds, after entering the room, the staff immediately called the front desk to notify the change, he sent us directly to the new room, another staff gave us the room card, very high responsiveness, saved a lot of time. The hotel rooms are clean and spacious, the toilets are well-equipped, and it was the first of the seven hotels I stayed in during my travels in Egypt that had slippers available and the bathing equipment was branded ELLE, which enhanced the image of the hotel. The inquiry desk colleagues across from the front desk were very professional, and I answered questions about transportation times to the city center and restaurants, etc., and the answers were clear and accurate. The breakfast restaurant is also the richest I have encountered, whether it is the variety of juices, the variety of bread and cheese, beyond my imagination. As for the swimming pool and beach, since I spent all my time exploring the nearby tourist attractions, I didn’t have time to experience it in person, I could only watch it from the balcony of the room, but I felt that the beach part should be good. The ATM machine in the hotel lobby is a good facility, which is very convenient for guests. Only some shops are missing. The hotel as a whole has been comparable to many international brand hotels.

The hotel in general is very good, we enjoyed our 4 days stay there. There were some comments to be considered: 1) the WIFI network is very week their network passwords are always not working due to max. limit of users reached. 2) the food quality is very good, but the variety is limited, refill is done. 3) My reservation was Halve Board (Breakfast & Dinner) but during the dinner and Lunch all drinks were not included, and you have to pay for them 4) it is better if you have sea shoes, the sea sand has some small stones and some plants, but it is accepted.

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-equipped. The staff were friendly, professional, and always ready to help. The location was excellent and convenient, with easy access to nearby attractions and services. The breakfast was delicious with a good variety of options, and the overall atmosphere of the hotel was relaxing and welcoming. Everything was well organized, and the service exceeded my expectations. I highly recommend this hotel and would definitely stay here again in the future. Thank you for making my stay so enjoyable. 😊

The hotel is beautiful. Negatives: • My reservation did not appear in their system, and they seemed surprised that I had booked through Trip. • I had to wait for more than an hour. • Honestly, I was hoping that when Ms. Sarah requested a chalet near the pool and water games, it would be a warm welcome, but unfortunately, my request was not fulfilled. • Children under 12 stay for free. • The hotel’s activities are weak, but there are water games for children. • The beach is beautiful. • The hotel’s location is far from the main attractions. • Suitable for a stay of only two to three days.

1. Luxurious 2. Elegant 3. Stunning 4. Exclusive 5. Modern 6. Sophisticated 7. Relaxing 8. Beautiful 9. Upscale 10. Beachfront 11. Exceptional 12. Charming 13. Glamorous 14. World-class 15. Refined 16. Serene 17. Vibrant 18. Romantic 19. Family-friendly 20. Lively 21. Premium 22. Comfortable 23. Private 24. Welcoming 25. Indulgent 26. Picturesque 27. Breathtaking 28. Stylish 29. Unforgettable 30. Extraordinary

Good luxury hotel, about 2 hours away from main city Alexandria. Was quite empty when we visted (1st week of October). The room was very clean and comfy, beach was great and the staff are very pleasant. We didn't get to try the pools but they seemed good too. Selection for breakfast and dinner was good, if not exquisite. My only small remark is that at this price range, I have stayed in more luxurious hotels in Hurghada, with all-inclusive access and better reataurants. It's a small nitpick, but I had to say it, since most hotels at this price range are quite close in quality and only the small details differ. I do understand the closeness advantage for north coast hotels vs Hurghada so that must be factored into the price.

The place is beautiful in all its details, a few steps away from the sea, where you can sleep on the sounds of the waves clearly during the night, the facilities are clean, and there's a daily interest in cleaning the facilities for the comfort of the inmates. The beach is literally cleaned daily from the grass, and the sand is turned around to make it clean and bright every day, and the employees are providing you with cold water in the ice jars and lessons to make your pleasure reach the top of the grades, and there's a plaza with extra fees for the plaza lovers. The diversity of cafes in the hotel often tells you not to go to Marina, where there are many options, whether restaurants or cafes or supermarkets or some fashion shops -- everything is great and it's out of the description. Finally, not least, thank all the staff of the hotel for the hospitality, especially sister Caroline.

The hotel is very nice, clean, and well maintained. Its location is excellent, with plenty of restaurants within walking distance, which made it very convenient. However, the beach is quite small, and the water sports activities operate very close to the swimming area. They take up a large portion of the beach, making it noisy and less enjoyable for guests who simply want to relax and swim. The staff were generally friendly, but I found the reception team to be less helpful than expected. Overall, I have mixed feelings about this hotel. While I enjoyed many aspects of my stay, I don't think I would choose to stay here again.

We had a good stay in the hotel, the room was so clean (thanks to the amazing house keeping team), and the food was fantastic (thanks to the restaurant team “cookers and staff”), the pools were so clean and the beach is well taken care of. The only thing, is that the reception team were not that helpful, they knew we were couple but they booked us a room in between a very noisy young people, so it was really very annoying. Another issue, I asked them to prepare a small surprise for my wife because of our anniversary but they didn’t do anything, which was so disappointing.